Broadway Nursing Home

26 Broadway, Blackpool FY4 2HE
Submit a Review
9.8 22 Reviews
  • Broadway Nursing Home, Blackpool
Broadway Nursing Home is situated in Blackpool in a residential area, close to a shopping centre.

It provides residential and nursing care for men and women with dementia, people aged over 65 and those requiring support with disabilities.

Highly-trained staff treat residents with respect, patience and
dignity.

Show Broadway Nursing Home on the Map

Care Provided by Broadway Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Clare Barham (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Broadway Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £924

  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
  • (these prices are only a guideline, please contact Broadway Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Broadway Nursing Home Reviews (22)

Total of 22, showing 1-20
9.8

Broadway Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 9 reviews in the last 2 years. Over all time Broadway Nursing Home has 22 reviews.

Overall Experience

  • 17
  • 4
  • 0
  • 0
  • 1

Date Published

22
1
1
9
13

Review from John W (Nephew of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was extremely well looked after by the Broadway team and our family is very grateful for this level of care and support.
Whilst very frail on admission, through the care administered she was able to recover a lot of her independence until she finally succumbed to illness after a couple of happy
years at Broadway.
When visiting the home, it is immediately evident that the residents are treated with respect, as individuals and made to feel "at home".
As a reflection of this personal and individual care, one of the Broadway team even volunteered to give a eulogy at my aunt's funeral and, had she heard the poignant, moving tribute, my aunt would have treasured the words.
Thank you.

Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing Home

Thank you for your lovely words of kindness and recognition. We are so thrilled you were happy with the high standard of care we aim to provide our residents. Each one of our residents here at Broadway becomes part of the family and we are saddened by the loss of your Aunt and are thankful we could be part of her life. Thank you for entrusting us with the care of your loved one. Have a lovely day and thank you again for the lovely words of recognition for the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V C (Friend of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the management and staff for their kindness and care of my friend. They review medication and review continually with medical staff to keep updated on patient wellbeing.

Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing Home

Thank you for taking the time to review Broadway Nursing Home so highly. Thank You


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine W (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for several months. My dad and family didn't think she would have long to live but with their care and patience, Mum's pressure sore has completely healed, she is eating well and looks like she has put on weight. All the staff are friendly and nothing is too much trouble.
The home has a nice welcoming feeling as staff always greet us with a smile. Mum is now starting to sit in the lounge which is a pleasure to see and even participating in activities.
Mum's room is always nice and clean.
We, as a family, can't thank all the staff and manager enough.

Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing Home

Thank you for taking the time to review Broadway Nursing Home so highly. We are glad that we can provide the high standard of care that we strive for. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Friend of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broadway provides excellent care and attention to the residents. Activities are organised on a regular basis and are provided with much enthusiasm and attention to detail. The surroundings of the home are very clean and very welcoming. My friend is very happy here.

Reply from Davey Taverner, Digital Marketing Manager at Broadway Nursing Home

Thank you for taking the time to review Broadway so highly. I will be sure to share your warm words with the team. Thank You.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E W (Niece of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are friendly and welcoming.
Informed me why my aunty was in bed in the afternoon. She was resting ahead of the Christmas party.
My aunty is well looked after, and all staff are attentive on the visits I have made.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for reviewing Orchard Care Home. It is lovely to hear how well your aunty is cared for by the caring and attentive team. I will share your kind comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Son-in-law of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

FAther-in-law has settled into Broadway very well. He has been there just over 12 months now and he is in a much better place. His health is much better and he is eating very well. He has Parkinsons' and needs his medication time specific. At home, his needs were not met even when we had many agencies
involved. Now he is at Broadway he is happier and more mobile. We cannot thank the team enough for what they do.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your lovely review. It is wonderful to hear how well your father-in-law has settled into Broadway and how much happier he is and more mobile and enjoying life at the home. I will share your kind comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A U (Sister of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Broadway Nursing Home for the last five years. During which time, she has needed 24-hour care and has mainly been bed-bound throughout. She has always received the very best of nursing care. Her personal needs i.e. hair, and cosmetic needs, as she would have wanted.
Under recent new management, all aspects of the home have improved, particularly the management staff. My sister hasn't recognised the family for the last year, and the staff have been wonderful.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for taking the time to review our home. It is lovely to hear how pleased you are with the care and support your sister has received over the last five years from the wonderful team at Broadway Nursing Home. I will share your kind comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane L (Daughter of Resident) published on 20 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being diagnosed with terminal cancer my father was told he had three months to live. He was sent to Broadway Nursing Home in Blackpool to be nursed until his death. My dad only lived six weeks in the home but the love and care he received from all staff members whilst he was there is something
myself and my family will be eternally grateful for. Nothing was too much trouble for staff and there was an open-door policy for family and friends to visit. As Dad became more ill and was unable to wash himself, the staff made sure he was always clean and shaved and in clean clothes and bedding. On the last day of my dad's life, the staff called me to come quickly from work to say a final farewell. His room was quiet and peaceful and we were allowed to stay with Dad till he died. The staff then brought us coffee and biscuits and allowed us to stay with him for a while. When the funeral director came to take Dad away the staff respectfully lined the corridors. Thank you from our hearts.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for taking the time to submit a review at such a difficult time. The home prides itself on supporting and caring for all residents and their families with dignity, respect and kindness. It is wonderful to receive such positive feedback and appreciation for the team. I will share your kind words with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V T (Daughter-in-law of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went into this nursing home after leaving hospital. We were very happy with the home. The staff were lovely, it was beautiful and clean and most importantly she was really well looked after.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your lovely review. It is wonderful to hear how well cared for your mother-in-law was by the lovely team in the home. I will share your kind comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra N (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Broadway Nursing Home for the past 2.5 years, and the care she has received has been excellent. I truly believe it has extended my mum's life. The staff work extremely hard to keep everyone safe and well. They are professional, kind and supportive, and I know my mum is
well looked after and is in a safe environment.
I would just like to say thank you to all at Broadway.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your lovely review. It is wonderful to hear about the excellent care your mum is receiving at the home. I will share your kind comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie A (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the level of care and attention given to Mum. Staff are friendly and approachable.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your lovely review. It is wonderful to hear how happy you are with the home. I will share your comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley D (Sister of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother initially came to Broadway for two weeks of respite following an operation, as I had an operation the day before, and we had no one to look after him.
He loved it so much that he asked if he could stay permanently.
He is happier than he has been in a long time. The staff are lovely with
him. The food is good, he's actually put weight back on, and he's able to see our Mum whenever he wants, as she is also a resident.
Going to Broadway was the best thing that could have happened for him.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for taking the time to submit a review. It is wonderful to hear how happy your brother is and that your mum is in the home too, which makes it easier for your brother to see her. I will share your comments with all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rebecca H (Daughter of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad was transferred to Broadway Nursing Home, it was very upsetting and I struggled to come to terms with it. All of the staff were so friendly, they explained everything to me. They made me and my family so welcome, they answered any questions we had and let us visit with no issues. They are
so caring and make our visits a pleasure. Thank you to all of you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Megan F (Granddaughter of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was heartbreaking putting my grandad in a care home. However Broadway have made this process so much better I feel so much better about my grandad being in their care. All the staff are so thoughtful and caring and they always welcome me and my family when we visit my grandad. I am so grateful that
the care staff are so friendly and have taken my grandad in and looked after him. Since my grandad has been in Broadway I have seen a massive difference in him. He is a lot more active and has been having three decent meals a day and the care he needs. Thank you so so much to all the staff there. Without them my grandad would be in a worse case now. I'm forever grateful for everything they do!

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for you lovely review. It is wonderful to hear how happy and settled your grandad is at Broadway Nursing Home, giving you great piece of mind knowing how well he is being cared for. I will share your comments with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephanie E (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled into the home very well. The staff are friendly, professional and helpful.
Nothing appears to be too much trouble. Mum's room is a decent size for her needs. It is very clean and well-kept. Mum enjoys all the meals and has put a little bit of weight back on (which was needed). There
are lots of different daytime activities, which Mum is always asked to join in with. I would highly recommend this home to anyone.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your lovely review. It is wonderful to hear how settled your mum is and how she is enjoying living in the home. I will share your comments with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S S (Cousin of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, well-run, open, safe and nice staff. Building and decor could be improved. Management is approachable and receptive.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for taking the time to submit a review and for your lovely comments about the home. We have an annual investment plan in place to make improvements in our homes which the home will benefit from in due course. I will share your comments with the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June H (Friend of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, very helpful. Any questions are answered promptly. Lovely atmosphere.

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your lovely review. It is wonderful to hear how helpful the staff are and about the lovely atmosphere in the home. I will share your comments with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Daughter of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father was in this nursing home for 8 months. During that time he had 7 catheter retentions! Several injuries to his arms and was fed meat when he is a vegetarian.
My Father was bedbound, had dementia, and was catheterised. He had no stimulation whatsoever. He was never removed from his bedroom
to join in activities, have a shower, or taken out for walks. Where he is now they do all three as well as provide stimulation in his room.
During the winter the windows were always kept open and I often arrived to find my father extremely cold with a thin sheet covering him. We asked on numerous occasions for blankets that were never provided. We ended up buying our own. We also purchased one for another resident who was seen to be in the same predicament.
The food, cheap and not so cheerful, soups were packet variety.
The management and regional manager were extremely unprofessional in dealing with our concerns for the care of our Father’s health and mental well-being. Do not consider!

Reply from Lynn Billingham, Business Development Manager at Broadway Nursing Home

Thank you for your review. During the time your father was in our home we fully investigated all the complaints and concerns you raised and, where appropriate, consulted with health professionals in the community, to help alleviate your concerns. We understand how difficult it is when a family makes the decision to put a loved one in a care home. Sadly, it is not always possible to meet everyone's expectations. We hope your father is happy in his new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian D (Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Single bedroom with all necessary facilities. Thoughtfully sited and pleasant outlook from the first-floor window over the back garden areas, free from bustle and noise. The staff are very caring, treating one as an individual person and not just a mere number. Also friendly to a degree that was unobtrusive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from May C (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care the staff have given my mum, especially at this hard time. I, unfortunately, have been unable to visit my mum as I live so far away but it is so nice to have photos and updates on Facebook. Keep up the good work, take care and stay safe, love to my mum.

Reply from Param Kaur, Marketing Executive at Broadway Nursing Home

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Broadway Care Home. We hope to continue to provide a positive experience for all our residents and their families at our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Broadway Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Broadway Nursing Home is calculated as follows: ( (86 Excellents x 5) + (14 Goods x 4) ) ÷ 100 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Broadway Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Clare

Clare Barham

Job Title: Registered Manager

Joined: 2022

Clare has worked in health and social care for over 25 years, initially as a Health Care Assistant and then as a Senior Carer. She qualified as a nurse in 2012 and did her final year in a medical ward for older people.


Clare has worked for a number of care home providers over the years and gained a wealth of knowledge and experience.


Person-centred care is always at the heart of everything she does and all the team are encouraged to involve residents in all aspects of their care.


Clare loves her job as every day is different. She loves to see the joy on residents' faces when they join in new activities and experiences in the home. She has worked hard to manage and support teams within homes to provide high standards of care for residents.


Frequently Asked Questions about Broadway Nursing Home

What types of Care is Broadway Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broadway Nursing Home provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Broadway Nursing Home have?

There are 24 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Broadway Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broadway Nursing Home to the centre of Blackpool?

1.8 mile(s) as the crow flies, distance by road may be significantly further.