Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
Broadway Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 9 reviews in the last 2 years. Over all time Broadway Nursing Home has 22 reviews.
Review from Bob S (Son of Resident) published on 6 January 2021
Submitted via Website •
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Reply from Param Kaur, Marketing Executive at Broadway Nursing Home
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We are so glad that you are pleased with all the efforts put in by the team here at Broadway Care Home. We hope to continue to provide a positive experience for all our residents and their families at our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley P (Daughter-in-law of Resident) published on 28 August 2018
Submitted via Website •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.760) out of 10 for Broadway Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.860 for Broadway Nursing Home is calculated as follows: ( (86 Excellents x 5) + (14 Goods x 4) ) ÷ 100 Ratings = 4.86
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Broadway Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jun 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2022
Clare has worked in health and social care for over 25 years, initially as a Health Care Assistant and then as a Senior Carer. She qualified as a nurse in 2012 and did her final year in a medical ward for older people.
Clare has worked for a number of care home providers over the years and gained a wealth of knowledge and experience.
Person-centred care is always at the heart of everything she does and all the team are encouraged to involve residents in all aspects of their care.
Clare loves her job as every day is different. She loves to see the joy on residents' faces when they join in new activities and experiences in the home. She has worked hard to manage and support teams within homes to provide high standards of care for residents.