Nightingales has an open door policy, so no restrictions on viewing or visiting hours
On site parking is available.
Nightingales Nursing Home has a Review Score of 7.6 (7.636) out of 10, based on 1 reviews in the last 2 years. Over all time Nightingales Nursing Home has 2 reviews.
Review from J B (Daughter of Resident) published on 12 November 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Carole Harrison, Manager at Nightingales Nursing Home
Thank you for the lovely review it means the world to the team and I will ensure that we pass this on to them at our next meeting.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Daughter of Resident) published on 7 December 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jo-Anne Porter, Home Manager at Nightingales Nursing Home
Thank you for such a lovely review. We aim to provide dignity in everything we do at Nightingales. We will certainly look into dementia-safe name badges moving forward as this is a very good idea. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 7.6 (7.636) out of 10 for Nightingales Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.545 for Nightingales Nursing Home is calculated as follows: ( (7 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 11 Ratings = 4.545
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.091 Points relating to the number of positive Reviews for Nightingales Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 1 Positive Reviews ÷ 11 = 0.091
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Aug 2019
Caring
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Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2023
I have recently become the Registered Manager of Nightingales Nursing Home. I have over 18 years of management experience working in a variety of settings.
We strive to make life at Nightingales Nursing Home as stimulating and fulfilling as possible, we are committed to ensuring independence, dignity and choice in every aspect of daily life.
My vision is to have an Outstanding home whilst fulfilling Nightingales Care's Promises and Values which put our Residents at the heart of everything we do.
Job Title: Activity Co-ordinator
My name is Amanda Simpson and I am the activity coordinator at Nightingales Nursing Home. I worked in a children’s nursery for nearly 25 years which I thoroughly enjoyed but I got made redundant and fancied a career change as I have a love for the elderly and had nearly 25 years of experience of activities I thought this was the job for me.
I enjoy my job so much we play games and create crafts to decorate our home I’m always thinking of new ideas for us to do. I plan parties, entertainment and trips out. I feel I get something out of it as much as the residents do, I find it so rewarding if I can make a resident smile I know I’ve made their day.
I welcome any suggestions and am always looking for new ideas.
