Chapel View Care Home

1 Spark Lane, Mapplewell, Barnsley S75 6BN
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9.6 71 Reviews
  • Chapel View Care Home, Barnsley
Chapel View care home is located on a 1.5 acre site in Mapplewell in Barnsley.

The residential home is registered to care for individuals who require dementia and end of life care.

Trained, caring staff provide compassionate, dignified care.

Services offered at the care home include hairdressing and a chiropodist. A variety of activities are provided including outside entertainers.

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Care Provided by Chapel View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gemma Storey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024

Funding & Fees Guide for Chapel View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £812
    • Self-Funded Residential Dementia Care from £812
    • RESPITE Self-Funded Residential Care from £812
    • RESPITE Self-Funded Residential Dementia Care from £812

  • All care, use of facilities, internet use, food and activities included. Hairdresser, chiropodist and other external services are not included but are provided by vetted third parties.
  • (these prices are only a guideline, please contact Chapel View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of parking on site


Chapel View Care Home Reviews (71)

Total of 71, showing 21-40
9.6

Chapel View Care Home has a Review Score of 9.6 (9.611) out of 10, based on 25 reviews in the last 2 years. Over all time Chapel View Care Home has 71 reviews.

Overall Experience

  • 46
  • 18
  • 6
  • 1
  • 0

Date Published

71
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Review from Arthur S (Husband of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No dispute with any person or carer at Chapel View, in fact, I find them very helpful to myself and to my wife and very tolerant towards her. Therefore, I think I've chosen a safe, well-run care home. Thank you.

Reply from Faye Callan, Care Home Support Team at Chapel View Care Home

Thank you for your kind words, we will share your comments with the team.


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Review from J J (Wife of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

As you walk in, Chapel View appears very shabby and in need of refurbishment but put that aside and my husband was looked after very well. The staff were all friendly, considerate and helpful, they all have their hearts in the right place. Care is very good, food is very good but there is a lack of
quiet lounge areas where residents can sit in peace.

Reply from Andrew Wood, Director at Chapel View Care Home

Thank you for your review. In respect of the refurbishment needed please be aware the home was purchased by ourselves 5 weeks ago and refurbishment of the entire building is shortly to commence.


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Review from Margaret R (Cousin of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely welcoming home. The staff are so happy, always a smile for you. I wish I had found it earlier when my cousin was in respite.

Reply from Andrew Wood, Director at Chapel View Care Home

Thank you for your kind review this is appreciated and will be passed onto the team.


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Review from D M (Great-Niece of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I seriously don't know where to start. We had an assessment by the manager at my aunt's home prior to moving in. We felt extremely assured that this was going to be a good experience and that all my aunt's needs would be met. The manager knew our concerns and was reassured that my aunt would have a
fabulous care package. The manager even got upset seeing my aunt's anxiety about leaving her beloved home of 73 years, with all her memories.
We had to find a safe, caring and stimulating environment. My aunt has mobility issues and cannot walk unaided. I was told that this would be no problem and that she would be able to use her frame for the toilet and her meals. Not happened, only on 2 occasions. Then she was wheeled, not happy when we were told with a witness present that they would ensure her independence was paramount.
In 7 days she's only had her face washed and not her body. She was wrapped in her fleece when I got there, she said they couldn't find a cardigan.
There is so much more.

Reply from Gemma Storey, Manager at Chapel View Care Home

We are sorry to hear that you are not happy with the level of service offered by us. We hold ourselves to the highest standards and as discussed we have assigned a Manager to deal with this and are dealing with your feedback directly with you. We hope we can address all the issues and eventually count you among one of our many delighted customers.


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Review from Diane B (Daughter-in-law of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mother-in-law has an NHS-funded rehabilitation placement for up to twelve weeks in Chapel View Care Home. She settled in immediately and we have been very happy with the outstanding care she has received from everyone at Chapel View.
My mother-in-law has improved her mobility, she is now fully
toileting herself, she is starting to eat more and is steadily gaining weight. We are delighted with her progression. Thank you to everyone.

Reply from Gemma Storey, Manager at Chapel View Care Home

Hello, thanks a lot for your kind words. It is an absolute privilege to look after your mother-in-law and we are all delighted with the progress she has made.


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Review from John D (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old dad has moved into Chapel View Care Home after suffering a serious heart attack and being unable to live alone needing 24-hour care. He is so happy to have wondering and caring staff looking after him and giving him amazing company he loves and enjoys. He hasn't had much of an appetite
for years and they always make him a jam sandwich when he wants one! Well done Chapel View-we salute you all.

Reply from Gemma Storey, Manager at Chapel View Care Home

We really appreciate the kind words, it is a privilege to care for your dad.


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Review from C H (Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt like I was coming home when I came here. Everything is first-rate.
My only bad thought is why can't a few more staff be employed, even if just for two or three hours per day, to help with the busiest times.

Reply from Gemma Storey, Manager at Chapel View Care Home

Thank you for your kind words, this is much appreciated, we are so proud of our staff team and the care they deliver to our residents.


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Review from Jillian S (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff have been very good in looking after my dad. It is kept very clean. The staff try to get the residents to join in with activities. I cannot fault anything.
The staff are very good, the cleanliness is very good and the meals are very good.

Reply from Gemma Storey, Manager at Chapel View Care Home

Thank you for your kind words, it was a pleasure to care for your dad.


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Review from Philip C (Son of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit inside, collected Mum and took out to lunch previously.
Staff are always helpful and Mum seems happy all-round.

Reply from Gemma Storey, Manager at Chapel View Care Home

Hello and thank you for the review. We are immensely grateful for our excellent staff and are proud of what they have achieved in the last few challenging years.
It is a privilege to care for your mum.


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Review from J L (Daughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Physical care is good, staff are pleasant and helpful at all times.
Difficult to asses social interactions due to limited access over the past two/three years. The pandemic had a major impact on residents' mental health, however, many of the staff have remained loyal to the home and have done their
best to maintain continuity.

Reply from Gemma Storey, Manager at Chapel View Care Home

Hello and thank you for the review. We are immensely grateful for our excellent staff and are proud of what they have achieved in the last few challenging years. We are always striving to achieve the delicate balance between following government regulations and allowing social interactions and are glad to see that you appreciate our efforts in doing so.


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Review from M C (Friend of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are so friendly and kind to us that's why I got my friend into this home. Well done Chapel View Care Home.
Thank you.

Reply from Sue Garnett, Manager at Chapel View Care Home

Thanks a lot for your kind words, we love what we do and it is our privilege to have your friend in Chapel View.


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Review from M C (Daughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are absolutely brilliant with both Mum and Dad, Dad recently passed away and the lengths the staff went to to help us as a family were amazing from the start of when Dad was hospitalised through to his passing!
The care and support they have given both of them is outstanding. I feel like they
are an extended part of the family now and Mum and Dad have always been clean and well turned out. The home does not smell like a care home and the food there my mum especially had never once complained about.
I was dubious as all I ever wanted was them both to be in safe hands and loved and cared for and I have not been disappointed. I can't thank the staff enough for the proud care and love they give towards every single resident. Well done to all the staff, you are amazing!

Reply from Dawn Haversedge, Deputy Manager at Chapel View Care Home

Hello, thanks a lot for your kind words. It was a pleasure knowing your dad and we are very sorry for your loss. It remains a privilege to look after your mum and we will continue delivering the standards that you have become accustomed to. Please let us know if there is anything else we can do.


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Review from Charles R (Son-in-law of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law settled in from day one. He has banter with all the staff and say's the food is amazing.

Reply from Sue Garnett, Manager at Chapel View Care Home

Thank you for your kind words. It has been a privilege in getting to know your father-in-law, and he makes a welcome addition to our happy family.


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Review from Carol G (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam settled in really well to the relief of all the family. She appears happy, valued and cared for.
She has made friends, enjoys the activities and eats the best she can.
Thank you.

Reply from Dawn Haversedge, Deputy Manager at Chapel View Care Home

Hello, thanks a lot for your valuable feedback. We work hard on improving our services at all times and will make sure that all your feedback is acted upon.


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Review from M H (Daughter of Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Chapel View Care Home from another care home in February and I was understandably concerned about the change. However, I needn't have been as I have found Chapel View to be professional and caring and my mum has settled in really well.
Every member of staff I have spoken to whilst visiting
have been friendly and fun. My mum tells me how much she likes it here and praises all her carers.
I have no hesitation recommending Chapel View.

Reply from Dawn Haversedge, Deputy Manager at Chapel View Care Home

Thank you so much for your feedback. Your mum has really settled in well and our carers are just as fond of her as she is of them. We are delighted to have you all as part of the Chapel View family.


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Review from Kim R (Daughter of Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved in on the 5th of April. He is so happy, it is like home from home. He says all the staff are fantastic with him and the food is amazing.

Reply from Sue Garnett, Manager at Chapel View Care Home

Thank you for your kind words. We are delighted that your dad has settled in well and is happy with us in Chapel View. We appreciate your custom and your feedback.


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Review from L C (Daughter of Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in really well. She has made friends. All the staff are very good with her. She loves the activities.

Reply from Dawn Haversedge, Deputy Manager at Chapel View Care Home

Hello L, thanks a lot for your feedback. Your mum has settled in very well and it is a pleasure to have her in our midst. We look forward to seeing you soon.


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Review from Roger M (Son of Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with Chapel View Care Home and all the staff and carers. I am pleased to leave my dad in their hands.

Reply from Sue Garnett, Manager at Chapel View Care Home

Hello Roger, thanks for your generous feedback. It is our privilege to get to know your dad and we hope that he keeps enjoying his time in Chapel View as much as we enjoy having him here.


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Review from Louise G (Granddaughter of Resident) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has recently become a resident here, starting with two weeks respite. We all, as a family, are extremely happy with her care and how she has settled into the home. Nothing is too much trouble for the staff and they are always so friendly and supportive.
Grandma has said she feels at ease,
settled and safe and is really happy. Thank you Chapel View Care Home.

Reply from Dawn Haversedge, Deputy Manager at Chapel View Care Home

Thank you for the kind words, Louise. It is a pleasure to look after your grandmother. She has made lots of new friends and loves to participate in various activities.
Please do not hesitate to let us know if we can do better. We hope to see you soon.


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Review from Christopher W (Son of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't express how highly I rate the care and love I have for Chapel View Care Home. The staff are "amazing", I feel like they are a part of the family.

Reply from Julie, Manager at Chapel View Care Home

Hello Christopher.
We are humbled and touched by your generous and kind words.
Gratefully yours, Julie.


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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Chapel View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Chapel View Care Home is calculated as follows: ( (220 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 296 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chapel View Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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