Chapel View Care Home

1 Spark Lane, Mapplewell, Barnsley S75 6BN
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9.6 71 Reviews
  • Chapel View Care Home, Barnsley
Chapel View care home is located on a 1.5 acre site in Mapplewell in Barnsley.

The residential home is registered to care for individuals who require dementia and end of life care.

Trained, caring staff provide compassionate, dignified care.

Services offered at the care home include hairdressing and a chiropodist. A variety of activities are provided including outside entertainers.

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Care Provided by Chapel View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gemma Storey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024

Funding & Fees Guide for Chapel View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £812
    • Self-Funded Residential Dementia Care from £812
    • RESPITE Self-Funded Residential Care from £812
    • RESPITE Self-Funded Residential Dementia Care from £812

  • All care, use of facilities, internet use, food and activities included. Hairdresser, chiropodist and other external services are not included but are provided by vetted third parties.
  • (these prices are only a guideline, please contact Chapel View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of parking on site


Chapel View Care Home Reviews (71)

Total of 71, showing 41-60
9.6

Chapel View Care Home has a Review Score of 9.6 (9.611) out of 10, based on 25 reviews in the last 2 years. Over all time Chapel View Care Home has 71 reviews.

Overall Experience

  • 46
  • 18
  • 6
  • 1
  • 0

Date Published

71
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46

Review from Roger I (Husband of Resident) published on 5 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to comment on many aspects of this review, due to the lockdown owing to this awful virus. I must express my appreciation for the efforts made by staff and management to keep both care home and residents safe.
As a visitor to the home, first impressions are of the warmth and cheerfulness
of the place.

Reply from Mariyam Jogi, Manager at Chapel View Care Home

Hello Roger


Thanks a lot for your kind words, we take particular pride in our zero internal COVID transmission record and appreciate your patience and understanding during these testing times.
We are now delighted to be able to welcome you into Chapel View and look forward to showing you all our services and facilities in person. Please do not hesitate to contact us for any feedback.


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Review from Nicholas W (Husband of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in and out of care homes and hospital for a year before her death in Chapel View, due to the effects of a stroke. The staff loved her and put her at ease. She was as happy as she could be, given separation from us, due to the Covid. Thank you for her care and your support of me.

Reply from Mariyam Jogi, Manager Chapel view at Chapel View Care Home

Hello Nicholas
Thanks a lot for your kind words. My team are extremely grateful for your wonderful feedback and really appreciate you sharing your views with us. It was an absolute privilege looking after your wife and we feel extremely lucky having known you. May our condolence bring you comfort and ease the pain of your loss.


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Review from Anne D (Daughter of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was confident from the first conversation I had with the manager that Chapel View would take good care of my mum - and they did right up until the end. Mum had several health problems including Alzheimer's and could be 'difficult', but the staff helped and supported Mum and us, the family for almost
9 months. They all won her trust and several her heart (I could tell by the way she looked and smiled at them). Initially, they helped her to walk again, and as Mum deteriorated, supported and encouraged her in every way she needed. The kitchen staff bent over backwards to tempt Mum's failing appetite. In her final days, Mum continued to be treated with care, dignity and respect and we, her family, were fully supported. Throughout Mum's stay, we were kept informed of hospital appointments as they came in, whenever her GP had been called, etc. Any questions or concerns we had, were listened to, discussed and acted upon if necessary. I will be forever grateful for everything the team and the manager did for Mum and us during a very difficult period. Not only am I 'extremely likely' to recommend Chapel View - I already have!

Reply from Mariyam, Manager at Chapel View Care Home

Thanks a lot for your kind words. My team are extremely grateful for your wonderful feedback and really appreciate you sharing your views with us.
It was an absolute privilege looking after your mum and we feel extremely lucky having known all of you. Please do not hesitate to call in whenever you are in the neighbourhood, we are always here if you need us.


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Review from H W (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff I have found to be excellent, helpful and caring to my mum. There has been an occasion recently Mum fell and they contacted me to let me know even though she hadn't hur herself, it was nice being informed. They have improved the home with new decorating, which makes it look more homely and
relaxing. I do not always have chance to see what activities are ongoing, but appear to be good what I have seen although not involved with.

Reply from Mariyam Jogi, Manager CV at Chapel View Care Home

Many thanks for acknowledging our efforts and working in partnership with us to achieve the best care for your mum. We are constantly improving our care service and environment to make it better. Please feel free to give your opinion and views. There are lots of events planned throughout, all our resident's families are welcome to join us.


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Review from D W (Son of Resident) published on 7 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean and tidy, the meals are brilliant, and the staff are very caring and get the job done with a minimum of fuss. The home is well run due to very good management.

Reply from Mariyam Jogi, Manager at Chapel View Care Home

Thank you for your kind words. We are continuously striving to improve our services and appreciate your feedback and continued custom.
Kind Regards.


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Review from H M (Niece of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Easily approachable staff.
They listen.
They care.

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Review from Jan T (Daughter of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Chapel View are very pleasant and friendly.


They care for my mum very well indeed, considering how she can behave due to the severity of her dementia.


She is well fed, the meals always smell and look lovely.


They do their best to ensure she's clean.


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Review from Doreen T (Resident) assisted by family/friend published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chapel View is a welcoming and happy place to live. The staff are all efficient and kind. Nothing is too much trouble. The food is excellent and there is plenty of it. It is always warm, homely and clean and tidy. My friends are always made welcome when they visit me. When I became ill - they took extra
special care and called a GP out for me. I feel very safe and secure at Chapel View.

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Review from M M (Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in for respite and I've had some very good care with all.

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Review from M S (Son of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am more than happy with the level of care my mother receives.
The staff are also very well trained and are all very friendly and helpful.
They are good at keeping me informed with what is happening.

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Review from J T (Son of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for and enjoys being here. The staff are pleasant and helpful given the amount of work they have to do.
Overall standards are good. The home is being redecorated and refurbished but is still providing good care.

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Review from Alison R (Daughter of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel that Mum has really settled in, she seems quite comfortable around other carers and residents. Some carers are better with her than others. Sometimes she's not as clean as she should be but she can be very stubborn so she needs a lot of prompting to do things. She won't talk much so sometimes
her clothes are wet as she hasn't been taken to the toilet, so she needs to be taken more often.


I still do her washing for her so I don't understand why her clothes and underwear go missing, or why she ends up with other people's clothes, but on the whole, it is a good home, and Mum seems happy here. The home itself is a bit old fashioned now and could do with bringing up to date, but it is always kept clean and staff do their best with what they have.


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Review from J H (Son of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care very good.
Food good. Building tired.

Reply from Karen Sinclaire, Manager at Chapel View Care Home

Dear Mr H
Thank you for the kind words. We are glad that you are happy with the level of care and the quality of food on offer. As you probably know, we already have a refurbishment plan and it is being rolled out in a phased manner. I am glad to inform you that the lounge carpets are being prioritised and will be replaced in the next few weeks. In addition we now have a brand new Tea Room next to the main dining room, this is ideal for family visits and has direct access to the secure back gardens. We have also decided to refurbish the conservatory space as a games room & pub for all our residents to enjoy. Please let us know if we can do anything else to make your mother's stay with us more comfortable.
Warm Regards,
Karen & Gemma.


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Review from Sue (Daughter of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff here are very caring and patient. They treat everyone individually to their needs. The food is exceptional, freshly cooked on site. Staff are always on hand if you need anything or to talk over concerns on health matters or day to day things. I would and have recommended Chapel View Care Home
to others.

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Review from Barbara L (Daughter of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very helpful to my mum, making sure she is kept safe and well looked after. Everything is done in a excellent and good standard. Her needs always comes first. All the staff care annd look after my mum in a caring way.

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Review from Helen K (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring environment, residents are well looked after. A lovely atmosphere where nothing is a problem and staff very friendly. Meals are very nice. Rooms are clean and decorated nicely. The home itself is kept clean and carpets are shampooed regularly.

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Review from Edith D (Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went in for respite following a hospital admission. I was extremely satisfied with the whole experience. The staff were very good.

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Review from Neil T (Son of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident since October 2016 and has, today, repeated to me how happy she is here. She resisted the original moves but after a pause in arranging she is now very happy. From my point of view, the support and care from staff are good from Management to Carers, is first class. Many thanks
to all.

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Review from Una E (Sister of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have found every person who I have spoken to or have had to ask any questions relating to my brother, have all been really very helpful and they are a very friendly bunch of people. Nothing is too much trouble for them. No matter what, they always have a lovely smile on their faces.

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Review from Christine P (Daughter of Resident) published on 16 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as the family of my father would like to thank all the staff of Chapel View for all your wonderful care. My father was admitted on 7th May and although was only there for eleven days, the staff made his last days of life more than comfortable tending for his every needs and giving us - his family
great comfort. Once again thank you so much for everything you did.

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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Chapel View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Chapel View Care Home is calculated as follows: ( (220 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 296 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chapel View Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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