The home does not charge any top-ups on local authority or self-funded fees.
The fees charged cover all of a resident's care needs, meals and activities.
However, there are additional costs for hairdressing, chiropody and dentistry.
The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
There is ample parking onsite.
Deangate Care Home has a Review Score of 9.3 (9.267) out of 10, based on 7 reviews in the last 2 years. Over all time Deangate Care Home has 33 reviews.
Review from Ian P (Son of Resident) published on 31 January 2025
Submitted via Website •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for your lovely review, I will share this with the team. Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fred L (Husband of Resident) published on 18 November 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Regular Volunteer) published on 16 October 2024
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to leave us a review. We appreciate all of your lovely words and the residents really look forward to your visits. A big thank you from everyone here at Deangate.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rita W (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to leave us a lovely review. We appreciate your kind words and feedback. Thank you from everyone here at Deangate and we look forward to seeing you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L D (Son of Resident) published on 15 October 2024
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for the lovely review. All the staff give 100% and work hard to ensure our residents receive the care they deserve. We really appreciate the recognition.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Resident) published on 25 October 2023
Submitted via Website •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for your fantastic five star review of our home. It's lovely to to hear your kind words. We will share this with our team who will be delighted.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter G (Son of Resident) published on 26 April 2023
Submitted via Website •
Report
Reply from Rachael Dawson, Home Manager at Deangate Care Home
Thank you for your fantastic five-star review of our home. It's wonderful to read how much you appreciate the staff, activities and the wonderful atmosphere at the home. We will share your words with our team as they will be thrilled to read them. Take care and keep safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Granddaughter of Resident) published on 9 March 2023
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for taking the time to review our home, I will pass your kind words onto the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie B (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for taking the time to write your review, it's always lovely to hear kind words, I will share your review with the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathryn U (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for taking the time to write a review. I will pass your kind words onto the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie H (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to review our home. We are so pleased to hear how much you appreciate all aspects of the care we provide. We will share your review with the staff team who will be delighted to hear of your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T S (Daughter-in-law of Resident) published on 13 June 2022
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for taking the time to write your review. We are delighted that you are happy with the care at Deangate. It is great to hear that Mum is content and enjoys our home-cooked meals.
Thank you for the feedback regarding the wardrobes. I have reviewed the cleaning schedules with our domestic team to ensure the tops of wardrobes are cleaned regularly
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard D (Son of Resident) published on 13 June 2022
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to write your lovely review, it means so much to all of us at Deangate. We are so pleased to hear how happy you are with all aspects of the care we provide. Take care and stay safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Josephine H (Niece of Resident) published on 8 June 2022
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to review our home. It's wonderful to hear how much you appreciate all aspects of the care we provide. We will share your review with the staff team who will be over the moon with your kind words. Take care and stay safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia R (Niece of Resident) published on 7 June 2022
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to review our home. It's wonderful to hear how much you appreciate all aspects of the care we provide. We will share your review with the staff team who will be delighted to hear of your kind words. Take care and stay safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jason D (Son of Resident) published on 7 June 2022
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to review our home. We are delighted to hear how much you appreciate all aspects of the care we provide. We will share your review with the staff team who will be over the moon to hear your kind words. Take care and stay safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ray D (Husband of Resident) published on 7 June 2022
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you for taking the time to review our home. Your feedback and kind words are very much appreciated. We will share your review with the staff team who will be delighted to hear of your kind words. Take care and stay safe.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Respite Resident) published on 28 February 2022
Submitted via Website •
Report
Reply from Beth Stevenson, Divisional Director at Deangate Care Home
We value the feedback provided by those who use our services.
We want to assure you that we take all complaints very seriously.
We are committed to providing Residents with the high-quality care they deserve and ensuring we can meet everyone’s individual needs. We are extremely sorry you had a need to raise your concerns publicly and not with ourselves. We would like to talk through your concerns, we ask you to get in touch with us as soon as possible to discuss this further.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Audrey L (Resident) assisted by family/friend published on 23 June 2021
Submitted via Postal Card •
Report
Reply from Rachael Dawson, Manager at Deangate Care Home
Thank you so much for your wonderful review; we are delighted to read about how much you like it at our home. We will share your review with our staff team as they will love it too. Kindest regards from us all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John W (Resident) assisted by family/friend published on 22 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.3 (9.267) out of 10 for Deangate Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.867 for Deangate Care Home is calculated as follows: ( (73 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 83 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.4 Points relating to the number of positive Reviews for Deangate Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 7 Positive Reviews ÷ 10 = 0.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jul 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2015
“Person-centred care is always putting the needs of the resident first.”
As a Health Care Professional, Rachael has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.
Rachael uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Rachael said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”
If you would like to find out more about Deangate, Rachael would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.