Highstone Mews Care Home

Highstone Road, Worsborough Common, Barnsley S70 4DX
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9.8 65 Reviews
  • Highstone Mews Care Home, Barnsley
Highstone Mews Care Home provides residents with a warm and welcoming living environment where they can enjoy a range of stimulating activities and pursue any existing interests or hobbies that they may have or learn new ones.

The home's dedicated activities coordinator organises a range of group activities that take place both indoors and in the home's gardens.

Highstone Mews Care Home is located in Barnsley and staff at the home work to get-to-know each resident as an individual and gain a good understanding of their personal care and support needs.

The home feature en-suite single rooms, has a TV and lounge area, lift access throughout and rooms with flat screen TV's, while residents can enjoy access to Wi-Fi if they desire.

Residents have access to the home's hair salon and a chiropodist regularly visits. Highstone Mews has strong links with the local community and children from nearby schools often participate in events at the home, such as Christmas and the Harvest Festival. The local vicar visits the home monthly and provides services to residents.

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Care Provided by Highstone Mews Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 62 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Chloe Evans (Home Manager)
  • Admission Criteria
    • Separate EMI unit
    • Ages 18+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Highstone Mews Care Home Reviews (65)

Total of 65, showing 61-65
9.8

Highstone Mews Care Home has a Review Score of 9.8 (9.848) out of 10, based on 15 reviews in the last 2 years. Over all time Highstone Mews Care Home has 65 reviews.

Overall Experience

  • 44
  • 18
  • 2
  • 1
  • 0

Date Published

65
3
8
15
50

Review from Susan C (Daughter of Resident) published on 30 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Highstone Mews Care Home on the 23rd of December 2016. Absolutely beautiful care home. All the staff are amazing, very nice, always smiling talking to us and my mum's very happy at Highstone Mews. Best Christmas present ever. My mum is really well looked after all the time the staff
are so friendly always ask us if we want a drink. Mum's bedroom is lovely, I am so so happy my mum is living at Highstone Mews. Very friendly atmosphere. Highstone Mews is an amazing care home. They are so dedicated to the residents, the staff are all so kind I always feel at ease when I leave my mum because she is being looked after. God bless you all in Highstone Mews.

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Review from Janine L (Granddaughter of Resident) published on 5 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan is currently living at Highstones Mews after several moves due to other care homes not been able to manage her dementia.
I have to say that after only one month she is completely settled and her agitation has reduced significantly. The staff are lovely and have taken the time to understand what
my Nan's needs are. The manager is fantastic and always stops to have a catch up about her progress, he genuinely knows the residents. The home has undergone significant changes both in the terms of processes and environment and I cannot fault the new direction in any way - Keep it up!!.
The new management have updated the care home with the resident in mind and have ensured there is stimulation, there is a sensory room and regular entertainment.
Rooms are lovely and always clean, meals are balanced and homemade.
I would like to thank the staff for giving me the peace of mind that my Nan is cared for and settled at last!

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Review from Steven F (Son of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind staff. Always very pleasant to talk to. Management approachable and good with new decorating being done.

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Review from R U (Partner of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since this Care Home Service has taken over I can only say that in the short time it has been here, the whole field of services has changed 100% The first thing they did was to get rid of all the bad apples and replace them with a new set of more caring and more sensitive staff. The cleanliness and
the food has excelled 100% too. I now cannot fault them with one single thing. The new management are efficient, understanding, helpful and very quick to react to any complaints that may be made.

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Review from Karen G (Daughter of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All levels have been greatly improved as in care communication and general running of the home. I am very impressed by the overall outcome. Six months ago this was a ver different story.

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Current Review Score: 9.8 (9.848)

Overview of Review Score

The Review Score of 9.8 (9.848) out of 10 for Highstone Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.848 for Highstone Mews Care Home is calculated as follows: ( (154 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 178 Ratings = 4.848

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highstone Mews Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (11)

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