The home has an open door policy, welcoming friends and family at all times.
If a meeting with the Home Manager is required, please call in advance.
Meal times are protected - there will be no answer to phone calls or the door during these times. Please contact the home directly for information on these mealtimes.
Free parking available on site.
Neville Court has a Review Score of 9.5 (9.526) out of 10, based on 6 reviews in the last 2 years. Over all time Neville Court has 10 reviews.
Review from C F (Daughter of Resident) published on 24 March 2025
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Reply from Chloe Woodhall, Digital Marketing Manager at Neville Court
Thanks so much for leaving us a review. It's lovely to hear your father has his needs met and, as we agree is most important, is happy.
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Review from Amy S (Daughter of Resident) published on 16 January 2025
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Reply from Jo Hemmingway, Marketing and Communications Officer at Neville Court
Thank you for taking the time to leave a review. It's always great to hear that the loved ones of our residents are happy with our care and support. We'll make sure your kind words are passed on to the team.
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Review from Melinda Joy P (Partner of Resident) published on 17 December 2024
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Reply from Jenna Wood, Marketing Manager at Neville Court
It's lovely to hear your partner enjoys living at Neville Court, and that you both feel informed and supported. Thanks so much for leaving us a review.
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Review from C S (Sister of Resident) published on 13 December 2024
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Reply from Jenna Wood, Marketing Manager at Neville Court
Thank you for your review. We're so glad to hear that your brother's health has improved and that our team's support has made a difference. It's wonderful to know that both his wellbeing and yours have benefited from the care at Neville Court.
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Review from R C (Brother of Resident) published on 13 December 2024
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Reply from Jenna Wood, Marketing Manager at Neville Court
Thank you for your kind words! We're thrilled to hear that your sister has received such great care and we truly appreciate your 100% recommendation.
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Review from Megan W (Mother of Resident) published on 11 September 2023
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Reply from Jo Hemmingway, Marketing and Communications Officer at Neville Court
Thank you for taking the time to leave a review for Neville Court. I'll pass on your kind words to the manager and the team, I'm sure it'll make their day. Kind Regards.
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Review from M P (Partner of Resident) published on 26 January 2022
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Reply from Jenna Wood, Exemplar Health Care at Neville Court
Hi, thank you for your review of Neville Court. We're glad to hear that your partner is well cared for at the home. If you need any further support, please do get in touch. Regards, Jenna.
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Review from Kevin M (Stepfather of Resident) published on 8 May 2018
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Review from Susan C (Mother of Resident) published on 12 April 2018
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Review from Lynn C (Mother of Resident) published on 12 May 2017
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The Review Score of 9.5 (9.526) out of 10 for Neville Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for Neville Court is calculated as follows: ( (63 Excellents x 5) + (5 Goods x 4) ) ÷ 68 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Neville Court is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jan 2018
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Job Title: Home Manager
Hi, I'm Sam, the Home Manager at Neville Court Care Home in Kendray, Barnsley.