What types of Care is Parkside Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parkside Care Home provide?

Palliative Care, Day Care, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

What are the Facilities & Services at Parkside Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkside Care Home to the centre of Barnsley?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Parkside Care Home, Park Street, Wombwell, Barnsley, South Yorkshire S73 0HQ

Review from Dawn V (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience

Friendly, caring, attentive, clean, plenty of staff on.

Reply from Ken Henderson, Home Manager at Parkside Care Home

Hi, Thank you for your review. It is nice to know you are happy with our service and we all appreciate your kind feedback.

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Review from D F (Son of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience

The home provides great care for my elderly mother. The only small negatives are clothes are being misplaced/lost even though name and room number are wrote on them. The warm food supplied upstairs could do with being hotter as this is cold after mum gets halfway through the meal. It would definitely

be 5 stars if this was addressed.

Reply from Ken Henderson, Home Manager at Parkside Care Home

Thank you for your kind review of our home, I am unsure why your mum's food is getting cold but I will look to resolve this.

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Review from Stephen C (Son of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience

We find the carers attentive and caring.
The food has been very good and the room very clean.
One problem is other residents going into my mother's room which disturbs her, on one occasion she was sat on her toilet.
We do understand that it is a care home with patients with dementia.
When we take

our mother out the carers know to lock the door which does help.

Reply from Ken Henderson, Home Manager at Parkside Care Home

Thank you for your review, we were made aware of this and it was a new resident who had got disorientated and hopefully, this has been resolved.

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Review from John S (Son of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience

Besides the quality of care my mother gets, all the staff are wonderful. I have also got peace of mind, not having to think about Mam all the time. She's getting excellent care!

Reply from Ken Henderson, Home Manager at Parkside Care Home

Thank you for having trust in us and I am glad that you have peace of mind, it is a pleasure looking after your mum.

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Review from Peter E (Husband of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience

The care is very good and the staff are nice and nothing is too much trouble.

Reply from Ken Henderson, Home Manager at Parkside Care Home

Hi Peter, thank you for your kind words, I am glad you are happy with the service we provide.

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Review from Philip H (Son of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience

My mother has been in the care home for about three years. I visit on a regular basis. I have visited other care homes from time to time, and this is the best I have seen. It is clean and comfortable, and the staff are very sociable. It is efficiently run and very secure. I am very pleased with the

care that my mother is receiving.

Reply from Ken Henderson, Home Manager at Parkside Care Home

Hi Philip, thanks for your lovely comments, it is always a pleasure to see you when you visit, the staff do try and make living at Parkside a pleasant experience. Again thank you and see you soon.

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Review from Sheila M (Sister of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience

The staff are amazing and take good care of the residents. My brother has settled in well and is content. I am happy with the care he receives.

Reply from Ken Henderson, Home Manager at Parkside Care Home

Sheila, thank you for your kind words, the staff here at Parkside do give their all and it is good that your brother has settled in well.

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Review from Karina J (Mother of Resident) published on 16 August 2022
Submitted via Website • Report

Overall Experience

The staff at Parkside were very approachable, caring and attentive to my mother's needs. They were supportive and sensitive when she needed it most and mum fully retained her dignity.
The home is clean and very well run by the manager and the leads.
The staff supported us well as a family and I

can’t thank them enough for their kindness.

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Review from Joanne p (Granddaughter of Resident) published on 15 August 2022
Submitted via Website • Report

Overall Experience

Absolutely can not rate this care home highly enough. All the staff treated my nan with such care and dignity. In fact, they all actually felt like family to my family (nanan).
Very very clean in all areas of this home. My nan was mainly confined to her room as she had a terminal illness and struggled

to get out of bed. On the occasions, she did it wasn't a problem for the staff to try and assist her to the chair which was at the side of her bed. When the time came when she could not get out of her bed mainly towards the end the staff would always come in to see how she was. If she needed any water, food or if she was in any pain. They all cared about my nan's needs and washed her daily and always kept her comfortable. I also was told at any time of the day whether it was day or night I could ring up to see how she was. I was also given the reassurance that when she deteriorated I would immediately be called. I was also kept well informed of any new changes. Overall immaculate care home.

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Review from W B (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience

Our mum has been a resident at Parkside for nearly four years and she has always been treated with love and respect. On occasions when she has had a fall, we have been immediately informed. As a family, we have always been made welcome. In our opinion, our mum could not be in a better home. She is loved,

fed, kept, clean and tidy and looked after extremely well.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Thank you for your review. Your kind and supportive feedback are extremely reassuring to us all at Parkside. thank you for always supporting us we really do appreciate it.

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Review from J P (Husband of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience

Since the new manager started, the home has improved 100%. All staff are extremely caring, everyone goes above and beyond. I would highly recommend Parkside Care Home. It feels like a new home, nothing is too much.

Reply from Louise Walton, Deputy Manager at Parkside Care Home

Thank you for your review. Your support means so much to all at Parkside. We really do appreciate your kind comments, it is so reassuring to both myself and my team. Once again, thank you.

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Review from M M (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience

My mum who has dementia has been a resident in Parkside for exactly a year now. The staff there are great and since the new manager has taken over in July this year, I've seen a massive improvement in how mum is. She's much more calm and relaxed. Things have gone from good to great and I can't speak

highly enough of the support from the manager and the deputy manager. I would recommend Parkside to anyone looking for a care home for their elderly relatives. Since we moved our mum to Parkside we have been so much happier and no longer worry. There are some terrible care homes out there. The staff here have made a huge difference to the health, wellbeing and happiness of our mum as well as our own.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Thank you so much for your beautiful review. We really value and appreciate your continued support. It is so reassuring to us all to know you are happy with the care your mum receives. From everyone at Parkside, thank you.

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Review from Kim B (Daughter of Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience

Parkside Care Home is a very caring, friendly and welcoming home. My mum has really settled well at Parkside after a bad experience elsewhere. The staff are all very friendly and nothing is too much trouble. The new manager is very helpful and efficient and will get on with any queries you have straight

away and keep you up to date with what's happening and any changes that are being made. I would highly recommend this care home to anyone, it's somewhere you know your relative will be cared for.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Thank you for your beautiful review, your kind words are really appreciated by all staff at Parkside. Your continued support really is valuable to us, thank you.

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Review from Declan F (Grandson of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience

Very nice home, staff are caring and everyone is approachable.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Thank you for your review, as always we highly value your support.

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Review from J P (Daughter-in-law of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience

Very caring staff, they care with dignity. The home is very clean, food is to a high standard, nothing is too much trouble. Very friendly staff, always smiling. Excellent.

Reply from Tracey Wheeldon, Deputy Manager at Parkside Care Home

Thank you for your review. We value your support and beautiful words. We are extremely happy to know you are satisfied with the standard of care that is delivered and our home environment. Thank you.

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Review from Amy D (Granddaughter of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience

I am extremely happy with the care my grandad gets.
Everyone is very nice and caring.
The home is very nice.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

On behalf of myself and all the team at Parkside, we would like to express our sincere thanks for your lovely feedback. Thank you for your continued support.

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Review from Gordon W (Husband of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience

Since the new manager arrived things have changed I'm happy to have my wife in this care home also the family. I would like to see my wife enjoy every day so would other families but they do their best if possible to fit you in. I like all the things they arrange for them, my family and I cleaned up

the patio with flowers and brought them a bench and table. The spare garden needs a complete makeover.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Gordon and family, may I take this opportunity to say a great big thank you for all your continued support at Parkside. we really do appreciate everything that you and your family do for us, our garden is blooming with your lovely flower pots and the beautiful bench and table is an asset to our garden. thankyou for submitting your review, from all at Parkside thank you.

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Review from Gillian H (Daughter of Resident) published on 17 August 2021
Submitted via Website • Report

Overall Experience

My father became a resident here during lockdown so we were unable to have a look around the home and facilities. In the short time he’s been there, there have been issues with basic care needs (lack of). Accident within the home resulting in spending all night in A&E unescorted and with dementia. He

was totally bewildered by it all by the time I arrived there, after finding out at 7 am the next morning. You would think for £600+ a week in fees the proprietors would be able to pay one extra junior carer for night duty for such occurrences. They have a duty of care to residents, how can a patient with dementia answer questions in A&E alone? He’s diabetic and the home didn’t send any medication with him either. We sent plenty of (decent) clothes in with him which they didn’t mark name with any permanent marker (just a biro) which will of course wash out. We have yet to see him in a pair of his trouser, they checked the laundry room (not there apparently). More interested in singalongs than care.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Gillian, I hope my response finds you well. Firstly I would like to introduce myself. My name is Lynsey Walker (new manager) and I would like to express my sincere apologies regarding your raised concerns and the distress it has caused you. We do value your feedback and reflect on how we can improve our services moving forward. Please allow me to reassure you there are new structures here at Parkside, all your concerns will be addressed and acted on accordingly. Our priority will always be to deliver high standards of person-centred care. I do hope moving forward and with changes being implemented we can give you the reassurance that such concerns will be eliminated. Thank you for your feedback.

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Review from Louise D (Daughter of Resident) published on 21 July 2021
Submitted via Website • Report

Overall Experience

Placed my dad in this home which was recommended by a social worker, plus there was no other because of Covid.
Things started off great, looking well-kept, Dad seemed to be happy then due to lockdown in December I wasn’t allowed to see him through the window so I spoke to Dad over the phone and asked

staff how he was, which they said he was fine. Then a few things started to change when the restrictions started to lift. Dad's behaviour was changing, had a few issues with one or two residents which they did inform us. Then as I was starting to visit Dad more, noticed Dad was very unkempt and in the same clothes for weeks. Asked why and they said he was refusing personal care. I thought it was a bit strange as at first, they had no problems with dad. It went on for a while, so I asked if I could be his honorary carer where I was going in twice a week to do personal care, in the meantime, they would try to get him showered and changed but never happened. All his clothes went missing. So upsetting to leave him there.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Hi Louise, my name is Lynsey Walker (new Manager). I hope my response finds you well. Firstly I would like to express my sincere apologies for your raised concerns and distress. We value your feedback and I will ensure all points raised are addressed and dealt with accordingly moving forward. I do pride myself in delivering high standards of care and this will be maintained throughout the team. On behalf of all at Parkside PLEASE ACCEPT OUR SINCERE APOLOGIES.

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Review from Christine P (Wife of Resident) published on 21 July 2021
Submitted via Website • Report

Overall Experience

My husband spent six months at Parkside, he had dementia. He was okay for the first couple of weeks but then we noticed he was unshaven and had the same clothes on all the time sometimes no underwear on. The staff kept saying he was refusing to get changed or washed so we suggested my daughter went

in to do personal care. The manager was against this but agreed. We had no problem getting him to have showers at all but the staff were just leaving it then for us. He did not seem happy at all there so we moved him and the new place has had no problem with him getting ready for bed, getting washed and is happy now. Some of the staff there could do with more training. I would not recommend this place as I feel my husband was neglected. There is a lot more I could but would need to write a book.

Reply from Lynsey Walker, Home Manager at Parkside Care Home

Hi Christine, I hope my response finds you well. My name is Lynsey Walker (new Manager). firstly I would like to express my sincere apologies for your raised concerns and distress. I would like to reassure you and moving forward training has now been arranged for staff to support their roles accordingly. I am deeply saddened that your experience was not a pleasurable one. I do pride myself in the standards of care that I deliver and this will be mentored to the team at Parkside. We do hope your husband has since settled into his new home and you are all happy. On behalf of all at Parkside, please accept our sincere apologies.

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Parkside Care Home Reviews (29)

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Frequently Asked Questions about Parkside Care Home

What types of Care is Parkside Care Home registered for?

What additional types of Care does Parkside Care Home provide?

How many Rooms does Parkside Care Home have?

What are the Facilities & Services at Parkside Care Home?

How far is Parkside Care Home to the centre of Barnsley?

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Parkside Care Home Reviews (29)

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Frequently Asked Questions about Parkside Care Home

What types of Care is Parkside Care Home registered for?

What additional types of Care does Parkside Care Home provide?

How many Rooms does Parkside Care Home have?

What are the Facilities & Services at Parkside Care Home?

How far is Parkside Care Home to the centre of Barnsley?

Overall
Good