We do not charge a third party top up
No current restrictions on visiting, however the home do not allow visits during meal times
Private care park to the rear and side of the care Home
Parkside Care Home has a Review Score of 9.4 (9.351) out of 10, based on 7 reviews in the last 2 years. Over all time Parkside Care Home has 29 reviews.
Review from Jackie S (Daughter of Resident) published on 1 April 2021
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Reply from Jessica Briggs, administrator at Parkside Care Home
Thank you so much for your amazing review! Parkside staff really appreciate it!
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Review from Anthony N (Son of Resident) published on 8 December 2020
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Reply from Tim Yates, Home Manager at Parkside Care Home
Thank you for your comments. Unfortunately, we lost our activities co-ordinator, we are currently in the process of recruiting his replacement. Staff are presently undertaking in house activities to keep our residents entertained.
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Review from Suzanne F (Stepdaughter of Resident) published on 26 November 2020
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Reply from Tim Yates, Home Manager at Parkside Care Home
Thank you for your kind comments. My staff work very hard to deliver high standards, it is very rewarding for these efforts to be appreciated by our residents and families.
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Review from Beverley D (Daughter of Resident) published on 14 August 2020
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Review from M J (Daughter-in-law of Resident) published on 29 July 2020
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Reply from Tim Yates, Home Manager at Parkside Care Home
Thank you very much for your kind comments. My team always strives to provide a high-quality service to all of our residents. I appreciate the positive feedback that you have provided in recognition of their work. This alone is ample reward for us at Parkside Care Home. Tim Yates, Home Manager
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Review from G K (Son of Resident) published on 13 March 2019
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Review from K P (Son of Resident) published on 28 April 2017
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Review from A G (Daughter of Resident) published on 7 April 2017
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Review from R H (Son of Resident) published on 24 October 2016
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The Review Score of 9.4 (9.351) out of 10 for Parkside Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.679 for Parkside Care Home is calculated as follows: ( (61 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 84 Ratings = 4.679
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.672 Points relating to the number of positive Reviews for Parkside Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 7 Positive Reviews ÷ 7.2 = 0.972
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Mar 2020
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