Review from Gillian L (Daughter of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience

I would like to say how proud of you; a truly amazing manager, for keeping our Dad, other residents, your team and their families safe as you always do. Obviously, you and all your staff have been working seriously hard following policy and procedures to keep Covid 19 out of Saxondale. We have had peace

of mind as I know you and your staff care for our Dad, other residents, families and each other as one big family. The care you give is the best I’ve ever seen and I’ve been nursing a long time.
Keep strong together as a team keep doing what you’re doing. We are starting to see the light at the end of the tunnel.
Thank you from the bottom of our hearts, for your hard work and commitment to staying safe. We love you all millions.

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Review from V B (Daughter of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience

Since my dad was admitted into Saxondale I feel his care needs are getting met 100%. My dad always appears to be settled and happy. The staff are good and very caring nothing is too much trouble to make our visit comfortable. The manager, nursing staff are very caring and cannot thank them enough.

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Review from Michael B (Husband of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience

During the past two months, my wife was admitted on 9th October. The staff of Saxondale have been both efficient and sympathetic in helping to come to terms with a difficult situation. I would describe Saxondale as a no-frill but very caring nursing home.

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Review from R C (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience

Since my dad came into Saxondale my family and I are happy with the care he received. The staff are all friendly and give us good feedback on his needs. 100% to all staff and management can't thank them enough.

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Review from L K (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience

Very welcoming, friendly and caring staff.
We all are a part of one big family here. Saxondale deserves and outstanding I cannot fault anyone who works here. Well done to the manager and everyone. All of you are brilliant and we love coming up to see you all. My mum is in the best place and well-loved

and looked after.
Thank you.

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Review from J P (Daughter of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience

Words cannot express the thanks, admiration and respect I have for all the staff at Saxondale. Making the decision to place someone you love in a care home is one of the most difficult you will ever make. My mum and our family have been treated with dignity and respect. The tender, loving care shown

to my mum is second to none. They are very special people who work here.

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Review from E J (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience

Caring staff who make his life comfortable, safe and as pleasant as possible.
The home has improved over the past year. The environment is ok. Furnishings need improving and the sitting rooms are quite stark. Overall very good as staff are pleasant, caring and support residents. Outside spaces need

improvement. Needs investment in the building.

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Review from D S (Wife of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience

All the carers at Saxondale EMI Nursing Home are the nicest ladies you will ever meet. They are lovely to talk to and their dedication to the patients is lovely. Credit to them.
My opinion is that they are overworked and underpaid, God bless them.

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Review from David B (Husband of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience

My wife suffers from dementia and incontinence and because of my health problems I am unable to care for her. Having had to move her in and out of several homes we found this to be unbelievably good. If I didn't know better I would think she was getting better. She seems so happy and contented. I don't

know hat they do to stimulate her but she seems to remember some things/people she had forgotten. The staff are unbelievable in their kindness and care, not just with my wife, but all the clients in their care. When anyone asks about Saxondale I always praise it, it's a Godsend.

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Review from T H (Wife of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience

My husband has vascular dementia and has been a resident for 1 year. I have 100% confidence in his care. He is treated with warmth and dignity and all the staff are extremely helpful. I can visit anytime and am always welcomed. I would not wish him to be anywhere else. His needs are now very complex

but the staff treat him with such patience and understanding.

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Review from J A (Daughter of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience

Saxondale has a lovely homely feeling and the staff are all very helpful and friendly. It is really like a home from home for my dad and I feel comforted knowing he is safe and well looked after.

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Review from Babara G (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience

Always clean and tidy. My mother is well looked after.

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Review from Teresa S (Daughter of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience

Since my Mum went into Saxondale she has been really happy and so have we with all the care she gets, everyone there is just lovely.
It's a welcoming home as soon as you walk through the door, we have no qualms whatsoever with Mum's care.
To everyone at Saxondale, thanks very much, you're all great.
Must

not forget the kitchen staff thanks for all the lovely meals you give my Mum and everyone.

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Review from Philip C (Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience

I'm happy with the care and can recommend it.

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Review from David Peter B (Husband of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience

My wife seems very content and well cared for. She has been in several care homes for short periods, but this is the first home where she seems happy and contented.
The staff here are amazing and vigilant and caring. I have seen a big improvement in behaviour.

Reply from Howard Emanuel, RM at Saxondale EMI Nursing Home

Thank you, Mr B, for your review. We take pride in the excellent care at Saxondale and are delighted that your wife is comfortable and has improved whilst being at the home, something that not many homes can match.
Our staff are dedicated to achieving outstanding care and we appreciate all feedback received.

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Saxondale EMI Nursing Home

Care Provided by Saxondale EMI Nursing Home

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Funding & Fees Guide for Saxondale EMI Nursing Home

Facilities