Bennfield House

65 King Edward Road, Thorne, Doncaster DN8 4DE
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9.3 6 Reviews
  • Bennfield House, Doncaster
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Care Provided by Bennfield House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Schizophrenia

Good to Know

  • Owner
  • Bennfield House Ltd
  • Person in charge
  • Penny Bennett (Provider/Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Bennfield House Reviews (6)

9.3

Bennfield House has a Review Score of 9.3 (9.290) out of 10, based on 5 reviews in the last 2 years. Over all time Bennfield House has 6 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 0
  • 0

Date Published

6
0
1
5
1

Review from Clare H (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a turbulent time, a new year experience for us, this care home gave my dad everything he needs. He’s kept clean, dignified and given the food he loves. The staff cannot do enough for us and give everyone the personal touch they deserve. Very well managed and a care home that not only cares but
understands medication and the best needs of the residents. I remain very happy!

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Review from Sarah R (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad receives the best possible care at Bennfield House. All staff, regardless of their titles, are welcoming, helpful and kind. The most important thing for myself and my sister is that the staff truly care about each and every individual. There is a genuine feeling of warmth and love towards all
the residents. The way staff deal with the challenges faced is second to none. We feel confident and our minds have been put at ease that our dad is in such a special place.

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Review from Daryl B (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of Bennfield House for the last eighteen months. He has never been treated as anything other than a member of the wonderful family that lives and works at Bennfield. The staff all treat him like their grandad and he loves them as they love him. Visitors are treated like
family too, it’s such a wonderful environment. You know when you leave your loved one at the end of a visit that you are leaving them in safe, caring hands. Every member of staff, no matter what their role, takes the time to get to know the residents. I think this helps to give the residents a real feeling of safety and well-being.
Everything that the residents could possibly need is there and their comfort is the priority. They are treated with utmost care, respect and the ability to maintain their dignity. I would recommend Bennfield House and its wonderful staff to anyone.

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Review from Christine W (Niece of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bennfield House was not offered to my aunt when it was first decided that she required 24-hour care in a care establishment. However, after a year in care, she was reassessed and was then deemed to need nursing care. Bennfield House has opened our family's eyes to how my aunt should have been treated
with love, respect and as a person not a number. Since being transferred there, her general health and well-being have greatly improved and she is now happy to live within care surroundings.
The whole team are amazing and nothing is too much trouble. I am kept informed of any developments, decisions in my aunt's care. Such a lovely home. Thank you everyone.

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Review from Andrew M (Son of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team of care staff which ranges from the care home manager to the nurses, carers, kitchen staff, cleaners, the handy man and admin staff are all brilliant towards caring for my dad. They all provide an excellent standard of care and are all willing to go the extra mile in order to make a
positive difference for all the residents. I can't thank them enough for the quality of care they have given my dad.

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Review from Clare W (Daughter of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time that my dad has lived in Bennfield House, I have always found the standards of care and hygiene to be extremely high, particularly when measured against the four previous homes my father had been in.
The staff are warm, kind and regularly receive training which I have witnessed, sufficient
staff are always on duty allowing them time to spend with clients such as my father. They go above and beyond for their residents, for example, my father was always anxious about not working and not having money in his hand and to calm him he “worked” in the dining room and received copied money. This went a long way to improve his level of happiness.
I am always informed of any issues or problems promptly as I am of the many events they organise.
It is clear that these exacting standards are lead and implemented from the top.

Reply from Tom Ogden, Registered at Bennfield House

Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. I will ensure that your comments are passed to the whole team. Thank you!


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Current Review Score: 9.3 (9.290)

Overview of Review Score

The Review Score of 9.3 (9.290) out of 10 for Bennfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Bennfield House is calculated as follows: ( (52 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.426 Points relating to the number of positive Reviews for Bennfield House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 5 Positive Reviews ÷ 5.4 = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Bennfield House

What types of Care is Bennfield House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bennfield House have?

There are 27 Single Rooms.

What are the Facilities & Services at Bennfield House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bennfield House to the centre of Doncaster?

9.6 mile(s) as the crow flies, distance by road may be significantly further.