Cedars Care Home

Cedar Road, Balby, Doncaster DN4 9HU
Submit a Review
9.7 111 Reviews
  • Cedars Care Home, Doncaster
Cedars Care Home is found in the suburb of Balby in Doncaster in a quiet residential area with easy access to transport links.

The team can support you with various care needs, from residential care to more complex dementia care. Cedars can also help families out with their pre-bookable respite service. This is helpful when planning holidays or short breaks.

All bedrooms at Cedars are en-suite and can be decorated to suit the taste of the individual. Many rooms are large enough for sharing if people wish to do so.

Residents are encouraged to personalise their rooms to ensure they are as familiar as possible.

Show Cedars Care Home on the Map

Care Provided by Cedars Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Claire Blagden (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cedars Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £889
    • Self-Funded Residential Dementia Care from £889
    • RESPITE Self-Funded Residential Care from £889
    • RESPITE Self-Funded Residential Dementia Care from £889
  • (these prices are only a guideline, please contact Cedars Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cedars Care Home Reviews (111)

Total of 111, showing 21-40
9.7

Cedars Care Home has a Review Score of 9.7 (9.678) out of 10, based on 20 reviews in the last 2 years. Over all time Cedars Care Home has 111 reviews.

Overall Experience

  • 70
  • 33
  • 5
  • 0
  • 3

Date Published

111
1
6
20
91

Review from S B (Granddaughter of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has come in for respite care, he has been in just over a week now and all the staff are so friendly and caring. They are pleasant and the one thing which really stands out is you can tell that it’s not just a job for them, they are all so passionate about what they do.
Initially, I was
worried about him going because of the not knowing. But after the first day, my mind was at rest immediately. We visit nearly every day and we are made to feel so welcome.
If you are looking for the perfect care for your loved one I would highly recommend Cedars Care Home.

Reply from Andrew Wood, Director at Cedars Care Home

Thank you for your kind words, they will be passed on to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Son-in-law of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic and friendly staff, nothing is too much trouble for them. Any and all queries are answered honestly. The staff do everything they can to interact with the residents keeping them happy. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C E (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and always happy to assist and answer questions. Meals are nutritious and well-presented. Staff interact with the residents and activities are on every day. Rooms are spacious and residents are able to make them like home. Visiting hours are open which allows for relatives/friends
to have access when needed. I would highly recommend The Cedars as they've catered for her needs exceptionally.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Daughter of Resident) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum hasn't taken to care very well, she has been a resident since January 2020. I also work in a care home (learning disability) and I have always found the staff extremely pleasant, I would get the vibes if it wasn't a happy home. As a daughter I am happy for Mum to live there, people need
to realise any home isn't perfect, home is always best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jim C (Son of Resident) published on 24 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has looked after my mum amazingly, she is so happy and smiley every time I visit and that is what is most important.
The staff are genuinely caring and the management are so helpful and reassuring.
I would highly recommend this care home.
Thanks for everything you do.

Reply from Andrew Wood, Director at Cedars Care Home

Thank you so much for your kind words, this will be passed on to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret B (Daughter of Resident) published on 24 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the home is extremely good. Nothing is too much trouble. Staff go out of their way to help you if you have any questions. Home has a very pleasant atmosphere. Dad has really settled in the home; he thinks he is in a hotel. As long as Dad is happy, I am as well.

Reply from Andrew Wood, Director at Cedars Care Home

Thank you for your kind review. We shall pass this feedback on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane T (Daughter of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad arrived at Cedars in September 2021 and was transferred to Cedar Lodge due to his care needs. Although using a stick or wheeled frame he was capable of walking. Today my dad is in hospital with pneumonia and cellulitis caused by a severe foot infection, he cannot walk and barely stand unaided
and his weight loss is evident. On one of our regular visits after complaining of foot pain we discovered what I can only describe as rotting feet and the smell was very unpleasant, after speaking to the manager and reading his care plan it was evident recordings of showering etc were not true. After assuring us of an internal investigation, to date, nothing has ever been reported back to the family as to why this was allowed to happen. They allowed my dad to sit all day and sleep all night in his chair saying they couldn't do anything if he wouldn't get in bed? I wish I could write more!
If you have a family member you cherish and love with all your heart - please chose another home.

Reply from Andrew Wood, Director at Cedars Care Home

Thank you for your review. We are sorry to hear your thoughts about the care provided at the Cedars.


Whilst we appreciate your review we don’t believe this shows a true reflection of the care provided at Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charles C (Husband of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My wife arrived on 11th November for two weeks respite. She walked on my arm on arrival. Lovely greeting. I called several times for an update and always a reassuring conversation.
I collected her on the 25th November and was amazed that they brought her to the car in a wheelchair. The reason apparently
was she had an issue walking the last two days.
Three staff members got her up, she couldn't stand straight and legs buckling. Very caring not.
I was unable to get her in and neighbours had to assist and at bedtime and the next morning.
Our social worker assessment was unsafe to stay and needed urgent placement.
She is now in another and they are working to get her muscles working gradually.
It can't be proven but the general opinion is... sitting for too long without exercise.
Burns on her hand and fingers apparently from spilt tea, surely drinks should not be that hot!
My wife is now in care for the foreseeable future until strong enough to come home.
I'm upset and very angry.

Reply from Andrew Wood, Director at Cedars Care Home

Thank you for your review. This experience does not represent the standards of care that the home is known for. Please rest assured a full investigation will be carried out. The home has always enjoyed a fantastic reputation for the quality of care provided and we will ensure that we will identify and resolve any failings that may have occurred.


Our management team have already contacted you regarding this matter. Once again I would like to apologise that the standards provided did not meet the level of care we are known for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn K (Daughter of Resident) published on 22 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is a very good one, this was the first time that my mother has stayed at the Cedars Care Home, she suffered with dementia and we both really needed some respite. I'm very pleased that she was looked after so well and feel happy to send her again when respite is needed.
Thank you.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you, for your kind comments. Your feedback will be passed onto the team at Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan J (Son of Resident) published on 1 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam went to cedars for respite care. The staff were wonderful...very caring and looked after my mam well. Due to covid and my mam only being in a week. I didn't visit but the staff let me face time which I thought was lovely of them. My mam seemed to enjoy it and hopefully, she will be going to Cedars
again. I would highly recommend this care home to anyone who wishes their family members to go....very clean ...and it is so obvious the staff do the job because they care.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you, for your kind comments. Your feedback will be passed onto the team at Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth N (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Cedars Care Home are amazing. They have great communication with relatives and the people who live there. Couldn’t ask for a better care home to look after my mum. Mum can’t sing their praises high enough and it’s lovely to see her socialising with the other residents.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you, for your kind comments. Your feedback will be passed onto the team at Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June S (Respite Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be very kind and welcoming to my mum and to her family. Mum is always looks presentable and says she loves the food, especially the puddings. I would definitely recommend this home.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words, I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah G (Granddaughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This week I’ve been able to have a visit within the home to see my grandmother for the first time in over a year. I can’t praise all the staff enough, my visit was well organised and feel all precautions were taken.
During my visit, my grandmother told me how nice all the staff are to her and how
nothing is too much trouble. My grandmother had her hair blow waved and she told me she has it done every other day. Also my grandmother informed me that she enjoys the food and feels safe. Thank you everyone at Cedars.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words, I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anita J (Daughter-in-law of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had a weeks respite in Cedars Care Home. She did say she had a lovely time, and the staff really looked after her. They were her words...and she looked really well and rested; she said she would like to visit again.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words, I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen P (Son of Resident) published on 6 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here in care for seven weeks now, she has told me that the staff are very kind and helpful. Due to the ongoing Coronavirus situation, today has been the first time I have been permitted to visit Mother in her room. I found all three members of staff who I dealt with to be friendly,
helpful and professional. I'm confident that my mother is being cared for in a sympathetic and homely environment with her needs addressed.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words, I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Emma M (Granddaughter of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Cedars Care Home didn’t just look after my nana they were great with helping me too. My nana was very well looked after, she was very well dressed and very happy. Even when I couldn’t visit they would always let me know how she was doing. It was always great that I could see her through
FaceTime too when we were in lockdown and had not been able to visit.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words, I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris S (Son of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all the staff and management enough for all the love, care and support they show towards my mum at Cedars.
Nothing is ever too much trouble and always happy to answer any question we may have.
It's so refreshing to see Mum has a smile on her face again and that she has made some lovely
new friends while at Cedars.
Mum tells me the food is brilliant, and the puddings are amazing. Mum tells me there is always a lot happening to keep her busy during the day with activities every day.
Thank you to you all for making such a hard decision that little bit easier

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words. I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anne M (Niece of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my auntie last week and was pleasantly surprised how well she looked; the staff had washed, blown and tonged her hair upon my arrival. It was the first time since December I’d seen her as she had been admitted to hospital after having several falls at home prior to coming to Cedars. The staff
at Cedars are so caring; they go that extra mile, which gives me reassurance my auntie is well cared for as it was so daunting not to be able to go and look around care homes beforehand due to Covid.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words. I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony H (Son of Resident) published on 27 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with great staff. Communication and feedback from manager very good, and meals, activities, toiletries, laundry etc, all very well taken care of.

Reply from Faye Callan, Care Home Support Team at Cedars Care Home

Thank you for your kind words. I will pass on your comments to Cedars.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leanne C (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Cedars have gone above and beyond during these uncertain times, ensure we, as a family, have been kept informed with the ever-changing guidelines and also ensure my mum is kept safe.
I find all the staff very approachable, and nothing is too much trouble for them when we come to visit
Mum using their safe pod.
Mum always looks happy, and she tells us how she likes her holiday at Cedars and that all the staff are really nice to her.
Mum always looks well cared for and is always keen to update us on what she has been up to.
I want to say a big thank you to the management and staff at Cedars, your all amazing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Cedars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Cedars Care Home is calculated as follows: ( (190 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 236 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedars Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet