Cedars Care Home

Cedar Road, Balby, Doncaster DN4 9HU
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9.7 111 Reviews
  • Cedars Care Home, Doncaster
Cedars Care Home is found in the suburb of Balby in Doncaster in a quiet residential area with easy access to transport links.

The team can support you with various care needs, from residential care to more complex dementia care. Cedars can also help families out with their pre-bookable respite service. This is helpful when planning holidays or short breaks.

All bedrooms at Cedars are en-suite and can be decorated to suit the taste of the individual. Many rooms are large enough for sharing if people wish to do so.

Residents are encouraged to personalise their rooms to ensure they are as familiar as possible.

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Care Provided by Cedars Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Claire Blagden (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cedars Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £889
    • Self-Funded Residential Dementia Care from £889
    • RESPITE Self-Funded Residential Care from £889
    • RESPITE Self-Funded Residential Dementia Care from £889
  • (these prices are only a guideline, please contact Cedars Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Cedars Care Home Reviews (111)

Total of 111, showing 101-111
9.7

Cedars Care Home has a Review Score of 9.7 (9.678) out of 10, based on 20 reviews in the last 2 years. Over all time Cedars Care Home has 111 reviews.

Overall Experience

  • 70
  • 33
  • 5
  • 0
  • 3

Date Published

111
1
6
20
91

Review from Reta W (Daughter of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the home for over a year. She is very well looked after and enjoyed everything she does in the home. The staff are excellent and are really helpful but are very busy.

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Review from Miranda B (Daughter of Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, staff are always on hand to answer any questions or queries. Nothing is too much trouble and residents are always a priority.

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Review from S J (Relative of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my very first visit this month I approached a well kept building and garden in a quiet neighbourhood. The security of the premises was first class and after a welcome and security check, I was escorted by a nurse who gave me a comprehensive account of my niece and her care.
My niece was very happy
with the food, staff and was proud to show me her room. I came away from the visit relaxed and pleased knowing my niece was in good hands.
Thank you, Cedars Care Home.

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Review from P H (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with Mum's care in Cedars Care Home. The staff are very caring, kind and helpful and I would recommend this home to anyone.

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Review from Gwen C (Wife of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Initially, I was reluctant for my husband to come into care and even more reluctant when he was transferred to Dementia care. However, on inspection, I think this is more suited to his needs. The staff have been considerate to both of us to make this an easier transition.


The atmosphere is really

pleasant and residents comfortable.

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Review from M B (Sister of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit regularly and have no complaints at all with residents, staff or the place itself. I am very happy with my sister's care and have been for the past 8+ years.

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Review from Jane C (Daughter of Resident) published on 16 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father had to enter the Cedars Care Home due to advanced dementia in January 2015. During his time there he was treated courteously and with respect. When I visited regularly and had any questions about his welfare I received a polite and informative response. In December 2016 dad died at the Cedars
Care Home after being kept clean comfortable and comforted until his demise. I am very grateful to the staff involved in his day to day care

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Review from Margaret B (Sister of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers try their best but not enough on shift. Information is often not documented or passed on to the change over staff. I do get tired of hearing "I was not on shift that day so know nothing about it". Managers need to address this and make sure ALL the information is passed over. Care plans are sometimes
not adhered too. Some staff wait for the resident to ask to be re-positioned although the care plan states every 2 hours. The resident has poor memory, I do know my brother can be "trying" but this is because of his condition. (Paralysed with a stroke 5 years ago).

Reply from Angelina Neeson, Home Manager at Cedars Care Home

Many thanks for taking the time to review The Cedars Care Home - we appreciate all comments and feedback. I’m delighted to see you’d recommend us to others. We are aware and have investigated issues regarding communication throughout the home which we are now working hard to improve to ensure there are no further problems. I would be happy to discuss everything with you so please get in touch if you’d like to arrange a meeting. I look forward to hearing from you. Best wishes, Angelina.


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Review from Florence (Husband of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife came to the Cedars in August 2015 for respite care after an unsatisfactory period at another care home. We found it most uplifting. The spacious facilities and the caring and considerate staff are wonderful. My wife comes for respite care for 5 nights every 5 weeks, with longer periods when
I take a holiday. My family and I can feel relaxed knowing that she is receiving the same love, care and attention she receives at home.

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Review from M B (Sister of Resident) published on 15 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with all aspects of care provided by Cedars. All of the staff are friendly and helpful. I have no problems.

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Review from Pam + David (Resident) published on 10 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Cedars care home for respite care three times for my wife who suffers from Alzheimer's. I have found all the staff, without exception, to be caring, kind and extremely helpful to my wife whilst in their care. The home is always clean and there are no unpleasant odours, such as I've experienced
in some to her care homes. I would have no hesitation in recommending Cedars to others who are looking for respite or long term care for their loved ones.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Cedars Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Cedars Care Home is calculated as follows: ( (190 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 236 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedars Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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