Flower Park Care Home

Rossington Street, Denaby Main, Doncaster DN12 4TA
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9.8 74 Reviews
  • Flower Park Care Home, Doncaster
Flower Park Care Home is located in Denaby Main and is convenient for shops, amenities, public transport and the A1 and M1 motorway links.

This purpose-built home provides specialized nursing and social care for frail and older people.

Accommodation at Flower Park is provided in single occupancy rooms, the majority of which are with en-suite facilities.

Flower Park is home to 40 residents and has two units. Bluebell on the ground floor is home to 16 residents requiring residential, respite and social care. Lavender unit on the first floor is home to 24 residents requiring nursing, specialist nursing, respite and palliative care.

The home is tastefully decorated and provides a variety of facilities including TV lounges, dining spaces, hairdressing salon and disabled bathroom facilities. The home has a lawned garden to the rear overlooking the local parkland beyond where residents can socialize and relax.

The home provides a varied diet of home cooked food, prepared fresh each day. Residents are consulted regularly via the home's quality of life system and resident meetings for menu planning. Specialist diets can be catered for including altered texture diets and fluids, allergies and religious requirements.

The home employs a team of nurses, care assistants and support staff that are highly trained and dedicated. The staff team is devoted to providing the highest quality of individualised care to all residents. Please see the home's staff profiles for more information.

Complementary therapies can be arranged for residents and regular visits are made by a qualified chiropodist and hair stylist.

The home employs a dedicated activities coordinator that provides a varied programme of activities and the home hosts a variety of events throughout the year. To find out what staff and residents have been up to please see the home's news page.

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Care Provided by Flower Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joanne Clark (Manager)
  • Admission Criteria
    • NHS, Local Authority and Private Residents
    • Ages 50+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Flower Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £960 – £1,100
    • Self-Funded Residential Dementia Care £960 – £1,100
    • RESPITE Self-Funded Residential Care £960 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £960 – £1,100
  • (these prices are only a guideline, please contact Flower Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting


  • Parking

  • Free Parking on site


Flower Park Care Home Reviews (74)

Total of 74, showing 1-20
9.8

Flower Park Care Home has a Review Score of 9.8 (9.796) out of 10, based on 19 reviews in the last 2 years. Over all time Flower Park Care Home has 74 reviews.

Overall Experience

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Review from I L (Wife of Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bit apprehensive about my husband going into a home but he wasn't safe to stay at home falling down stairs. I know he is safe here, staff are brilliant and take good care of him. Don't have to worry about him any more. He is safe comfortable and looked after.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for your feedback and kind words. I will be sure to share this with the team at Flower Park.


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Review from A C (Daughter of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Flower Park several times before making the decision for our Mum to reside there full-time, and each time staff was friendly, caring, and accommodating. Mum was made to feel at home and supported with the difficult transition of moving. Staff have made all our family welcome and offered Mum
fantastic care giving her back her independence and a good quality of life. Mum has now made fantastic progress and friends which makes her happy, as a family we have had several events that we have attended, and feel Mum has been the best she has been in over 5 years.

Reply from Joanne Dayton, Manager at Flower Park Care Home

Thank you so much for taking the time to share your experience and kind words.


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Review from Andrea L (Niece of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a loving establishment.
I feel that it has a safe environment, clean and run very professionally.

Reply from Joanne Dayton, Manager at Flower Park Care Home

Thankyou so much for taking the time to share your views and experience. Thankyou for the kind words and I will be sure to share these with the staff team.


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Review from J S (Niece of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old aunt was transferred here when the home that she was in was closed. She was heartbroken as she had been settled in the previous home and made many friends. We need not have worried as the carers and staff worked really hard to make her feel at home. The staff are caring, patient, kind
and reassuring. Nothing is too much trouble for them. They create a family atmosphere treating residents with dignity.

Reply from Joanne Dayton, Manager at Flower Park Care Home

Thank you for taking the time to share your views and experiences of Flower Park, we are really pleased that your aunt has settled and I will be sure to pass your lovely comments to the staff team.


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Review from J F (Granddaughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received is excellent, and staff go above and beyond for their residents to see everyone smiling and happy is amazing. Everyone is treated with dignity and respect. Great activities on offer. Cannot fault anything about the care home. My grandma wasn't there for very long but she was very happy
there. Keep up the good work Flower Park.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for taking the time to give us lovely feedback and sharing your views. I will pass your feedback on to the team.


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Review from L M (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, I feel confident my mum is being cared for.
Mum is sometimes a bit bored, but there are often activities for her to participate in.
I do have some minor quibbles such as her wheelchair and its cushion keeps disappearing and is being used for other clients. Perhaps they could raise
some money to buy some wheelchairs for general use?

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for taking the time to share your views and thoughts. I apologise for the confusion with regards to your mum's wheelchair and I can assure you that we have taken steps to minimise it happening again.


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Review from J W (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother was placed in Flower Park she has become more at ease with herself, she is making friends with the staff who are very helpful with her everyday needs and also with other residents. My mother suffers from dementia and the staff are very well trained to deal with her condition and always
interact with the residents. I can not praise them enough for all the hard work they do to help everyone not just the residents but also the families.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you so much for taking the time to leave a review and your kind words. I will pass them on to the staff team. I am glad that your mum is settling in and has made new friends at Flower Park.


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Review from Emma W (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic place from the first day mum arrived she was looked after and they made her and the transition from leaving her own home very smooth. The staff deserve medals for what they do they treat all residents with dignity and respect their wishes, sometimes mum can be difficult but they
understand mum's needs and work with her well. Myself and my sisters would be lost without Flower Park it's a difficult time but the care they give mum is 100% they all treat her like their own family and we have a great relationship with all members of staff and can ask anything about mum with ease.
Highly recommended.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you so much for taking the time to share your experience and views and we are so happy that your mum has settled. I will be sure to share your lovely comments with the staff team.


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Review from S T (Daughter-in-law of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean and tidy, all the staff are very welcoming and pleasant. Treat all residents with dignity and respect. My only comment on rooms is I wish all had an ensuite but understand the limitations and cost.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for sharing your feedback and views, I will pass your lovely feedback to the staff team. Unfortunately due to the layout of the care home, it is not possible to have all ensuite rooms. If you would like to discuss your relative's room please call the office or contact me to discuss.


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Review from B B (Sister-in-law of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from day one of arriving here. My brother-in-law enjoyed his food and put weight on. Staff very caring they earn every penny they get, should be more. I really appreciate the care they give him. Is being looked after very well and they make him as comfortable as possible.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for taking the time to share your thoughts and views. I will be sure to pass on your lovely comments to the staff team.


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Review from A W (Husband of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good. Agency staff should not be used, the ones that have been there are lazy. A lot of the agency staff are not English so residents find it hard to understand them. They can come across as abrupt or rude. Shouldn't use agency cooks also. Day staff work very hard. I don't know about
the night staff. The management in the office are always helpful.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for taking the time to offer your feedback, we take both positive and negative feedback very seriously and I am sorry to hear of your experience/view of agency staff. All agency staff are vetted and qualified in relation to their job role but I will keep this under review whilst we continue to employ staff directly at Flower Park. I will also make contact with you to discuss this further and look into your concerns.


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Review from A C (Granddaughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. All the staff are amazing in the care they give to the residents. My nan has settled in so well. The home is very welcoming and friendly. Highly recommend.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for your feedback, I am really happy your Gran has settled in well to Flower Park, I will pass on your kind words to the staff.


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Review from K D (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have my mum and dad in Flower Park. Mum has dementia so is upstairs and dad is downstairs. From the day we arrived, we have been made to feel like part of the family! The staff are extremely, caring and hard-working they constantly strive to maintain a good quality of life for all residents. We really
appreciate what you all work so hard to achieve and we thank you.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for taking the time to share your views and experiences of Flower Park. I will share your comments and kind words with the staff.


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Review from V B (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Flower Park are second to none. They treat the residents with care, love and respect. They also treat families inclusively involving them in everything to do with the residents. I would not hesitate to recommend Flower Park to anyone.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for your heartwarming comments and kind words. We are proud to have such a dedicated team that thrives to provide care and respect


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Review from Damian T (Son of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To be honest with you, I don't know where we would be without Flower Park and the amazing staff, Mum was lost after she lost Dad after 62 years together. She found a new way of life when she moved here, she is very happy living here and she is joining in with things that she never did before, the team
at Flower Park have been so accommodating and helpful getting Mum through probably the toughest time in her life.
I visit Mum quite regularly and it's always nice to walk into Flower Park, it's a friendly, helpful, loving and cheerful atmosphere, the staff always go above and beyond.
Flower Park has been a godsend to Mum and all the family.
I couldn't have chosen better if I'd have chosen myself.
Thank you to everyone involved 1st Class.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thankyou for taking the time to share your thoughts. Your feedback is greatly appreciated and valued, I will pass on the kind comments to our team.


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Review from Susan T (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Flower Park has been amazing, the staff can't do enough for you. They have been there when I have been quite emotional and helped me with different situations. I can not praise them enough.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for your feedback and lovely comments, I will be sure to feed these back to our team.


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Review from Mary S (Wife of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband living at Flower Park couldn't be in a better place. He was able to walk before going in hospital and came out unable to stand. Flower Park with their persistence, he can now walk a few steps with the aid of a walker. The staff are excellent special people. Nothing is too much trouble.
If
l had to go in a home Flower Park would be for me.

Reply from Joanne Clark, Manager at Flower Park Care Home

Thank you for taking the time to share your kind comments we really appreciate it, we will pass on the kind comments to our team.


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Review from Rhona W (Friend of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly, clean and all the staff actually speak to you when you visit and this is a refreshing change for a happy place. Family happy and settled and they always make you feel welcome and offer you a drink whilst visiting. I am so happy they are settled and it is comforting to know that
they are very well looked after.

Reply from Joanne Clark, Manager at Flower Park Care Home

Your feedback is highly valued, your insights help our continuous improvements.


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Review from Paula C (Daughter of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this wonderful place that hasn't already been said? We were more than happy with the care our mum had in Flower Park Care Home over the last 2 years. The staff were so considerate and always went the extra mile. The entertainment that was put on was truly amazing, Mum always enjoyed
it. It's clean, friendly and most of all the care and effort that was put in by the staff is 2nd to none. We thank you all from the bottom of our hearts and we hope you enjoy the garden furniture that we have so humbly donated. Regards to you all.

Reply from Thomas Ogden, Head of Development and Engagement at Flower Park Care Home

Thank you we really appreciate your kind words. We will pass this on to our incredible team at Flower Park. Our activities coordinator sure knows how to put on amazing events for the residents and we are so happy your mum enjoyed them. Take care and hope to see you soon.


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Review from L R (Niece of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit Flower Park Care Home regularly and have for the past few years and always find the care home clean and tidy.
All staff are polite caring and friendly, if we have any concerns we can approach staff.
Very friendly environment.

Reply from Thomas Ogden, Head of Development and Engagement at Flower Park Care Home

Thank you for your lovely comments about Flower Park. We certainly have a fantastic, approachable team at this service and we are so pleased you know if you need anything you can approach anyone. We will share your comments with the team! Thank you.


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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Flower Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Flower Park Care Home is calculated as follows: ( (184 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 225 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Flower Park Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Sarah

Sarah Clarke

Job Title: Deputy Manager

Joined: 2011

"When I left school I trained as a nursery nurse and worked in school and nursery until 2011 when I decided I fancied a change. So I applied for a care assistant position at Town Moor House, I began as a night carer and then progressed to become a day senior carer. I was then promoted to Deputy Manager in 2021 at Town Moor House before transferring to Flower Park to develop my knowledge and further my career in a larger service."


"The company has a very good reputation in the Doncaster area. There is a fantastic support network within the company for management and the homes staff teams. The directors Steve and Andrew are very supportive and are approachable."


Lynda

Lynda Norton

Job Title: Administrator

Joined: 1998

"I started working at Flower Park in January 1998 as the administrator."


"I find this company, Directors and staff extremely approachable and they will always listen to any issues we are concerned about. Trust Care are a very caring company and they excel in providing quality care facilities in all their homes. I enjoy working here and the management is exceptional, can't praise them enough."


Frequently Asked Questions about Flower Park Care Home

What types of Care is Flower Park Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Flower Park Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Flower Park Care Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Flower Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Flower Park Care Home to the centre of Doncaster?

5.2 mile(s) as the crow flies, distance by road may be significantly further.