What types of Care is The Laurels Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Laurels Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at The Laurels Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Laurels Care Home to the centre of Doncaster?

7.9 mile(s) as the crow flies, distance by road may be significantly further.

The Laurels Care Home, High Street, Norton, Doncaster, South Yorkshire DN6 9EU

Review from J F (Daughter of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience

From day one, outstanding care from all staff ensuring residents are well looked after and treating them with kindness and respect. Nothing is too much trouble, the staff go above and beyond looking after the residents.
The home is warm and cosy and kept spotlessly clean.
Lots of activities each week

which keep residents engaged.

Reply from Julie Moran, Trust Care at The Laurels Care Home

Thank you so much for taking the time to give your feedback. It is really good to hear your experience and feedback which is really positive and appreciative. We will feed back to our team at the home.

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Review from R R (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience

Very good, clean and caring staff. I go several times a week and it is always a caring environment.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for your time in completing a review for us, all feedback is gratefully received.

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Review from V E (Sister-in-law of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience

A very happy place, always nice staff, nothing is too much trouble. Sister-in-law is very settled.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to review our service, all feedback is greatly appreciated, If there are ways you feel we could improve certain areas, please speak to me.

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Review from L B (Friend of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience

I visit the nursing home regularly on coffee mornings to see a friend. My own father was a resident in 2019 for 2 years and I found it outstanding in all aspects and still today it is the same standard. Very welcoming, clean, jolly staff with good understanding of care, plenty of activities daily. I

would and have highly recommended this nursing home to many of my friends for their parents.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to write a review for the home. We do pride ourselves on the outstanding care that is delivered at The Laurels, It is good to know that we continue to do so, and that the activities programme enhances the experiences for our residents.

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Review from J B (Friend of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience

I have visited my friend for 1 year at The Laurels nursing home regularly on coffee mornings and always found everyone very nice. It's clean and well organised. Would recommend to friends.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review our home. We value all feedback, so it is lovely to know that you have had some lovely experiences whilst visiting us.

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Review from L J (Daughter of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience

It was recently my father's 95th birthday and I must say, they went above and beyond to make it a very special day for him, family, friends and residents. A lovely singer entertained us and a lovely banner with happy 95th and photos of Dad. A lovely balloon arch, we supplied a cake and they brought

it out with candles and sparkler lit. It was truly lovely. Many thanks to all involved, lovely photos too.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Many thanks for your valuable feedback. It's good to know that we have been able to make special days memorable for both the resident and their families. We welcome any feedback which enables us to improve our service and experience for our residents. Thank you for taking the time to leave a review for us.

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Review from Susan R (Daughter of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience

My mother has only been in residence since July 2024 (four weeks). She has settled in brilliantly. She is treated with kindness, respect and dignity. Before going into The Laurels she had become frightened to be on her own after falling but now she is happy and relaxed. Joins in with activities and

has plenty of conversations. Feels like I have my mother back. So thank you!

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to complete the review, it is much appreciated, and we value all feedback given. I'm so happy that we have been able to make a difference not only to your mum, but also to you.

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Review from Connor M (Grandson of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the team at The Laurels. They made a very difficult time much easier for my Nanna as well as the whole family. I will be forever grateful for the quality of care she received, always ensuring her safety and dignity as well as providing her with the respect she deserved.

The cleanliness, quality of room and furnishings, choice of meals and variety of activities offered made her stay as comfortable as could be. Thank you!

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review the home. We appreciate any feedback, however the greatest satisfaction for us is to know that we made a difference when it mattered, and that we were able to make a difficult transition in someone's life that little bit more 'normal'.

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Review from Linda M (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience

My mum was only at The Laurels for 9 months but liked her time there. It is a very homely place and the staff are loving and caring. I would recommend The Laurels to anyone who is looking for a nursing home.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review the home, your feedback is very much appreciated.

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Review from B C (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience

I couldn't have wished for my mum to be anywhere else, she was looked after with love and compassion from every member of staff from when she went in until her passing.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review our home. It was a pleasure to care for your mum, and it was a pleasure to have known her.

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Review from K M (Granddaughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience

I was very reassured when the manager came out to meet my nan and make sure the home could meet her needs. After a few weeks my nan was like a new woman, she was even up and dancing to live music! The care she received was excellent right through the different stages of her deterioration and she loved

all the entertainment. The wonderful staff were incredibly supportive to the whole family and we will always be grateful

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to do this review for the home. It was an absolute pleasure getting to know both your nan and you as a family. Please feel free to visit anytime.

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Review from J S (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience

The Laurels have been extremely welcoming to my dad. They are a lovely team, very caring and understanding of his needs, always keeping me updated. They really take the time to listen and are very helpful in all matters. A lovely home. I can highly recommend it - spotlessly clean. My dad's room is so

lovely and homely. They really take good care of him. Peace of mind for sure.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to review our home; it really does mean a lot, and I am glad that you feel that we are doing all we can to ensure that your dad is happy.

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Review from C B (Wife of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience

I could not have wished for better care for my husband and the support he received whilst at The Laurels - the end-of-life care was excellent. I was supported throughout this difficult time by all the staff. Thank you.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review The Laurels. It was a pleasure to know both you and your husband, and to be able to care for him in his final days.

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Review from Stacey C (Granddaughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience

Since my nana came to live at The Laurels, she seems more presentable and enjoys the company of staff. My nana's eating habits have improved since being here. The staff always seem willing to help her no matter what she needs. We, as a family, feel more content knowing she is safe.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to review our service. It is very much appreciated and helps us to look at areas where we can improve.

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Review from John H (Son of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience

Well The Laurels excelled again. The D day concert for all residents organised by the whole team was fabulous.
All staff in period dress good entertainment tea and cakes home baked what more could you ask for.
You are a super team of dedicated people who demonstrate care and kindness to your residents.
Thank

you and well done to all of you.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for your feedback, it does mean a lot to know that the hard work that we put in for our residents is recognised. Thank you for taking the time to send in this feedback.

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Review from L H (Daughter of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience

My mum has only lived at the Laurels for three weeks however she has made it very clear that should wishes to stay saying the staff and management are all friendly and she loves spending time with them. Nothing seems too much trouble when I have observed the care given to the resident.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you for taking the time to review our home, your feedback is greatly appreciated.

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Review from C H (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience

My mum has been at The Laurels in Norton now for just over 11 months and the care that she receives is excellent. She did take a few months to settle in but the staff was very supportive to all her needs and Mum now feels at home. Staff always make family members very welcome when we visit and nothing

is too much trouble for them.

Reply from Thomas Ogden, Head of Development and Engagement at The Laurels Care Home

Thank you so much for your positive comments regarding our home and team.

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Review from M R (Nephew of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience

The Laurels is an excellent care home from the manager down to the cleaners the staff are very helpful and caring towards all residents. The activities and trips are really good and keep all active and entertained all week, week in and week out. I very much recommend anyone needing to place a loved

one in care, this is the place, and you will not be disappointed.

Reply from Thomas Ogden, Head of Development and Engagement at The Laurels Care Home

Thank you so much for your positive comments regarding our home and team.

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Review from T K (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience

Although my Mum only had a short stay at The Laurels, the staff were kind, friendly and caring. There were no visiting restrictions and the staff were very welcoming at all times. I have no hesitation in recommending this lovely home.

Reply from Darren Mann-Saunders, Manager at The Laurels Care Home

Thank you so much for taking the time to send a review. It really does mean a lot to us. It was a pleasure meeting and caring for your mum and meeting you all as a family. I will ensure that your comments are passed to the team.

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Review from Lynn B (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience

My mum has lived at The Laurels for almost four years and we as a family have had no major issues with her care, only a couple of minor ones. She has had a good relationship with her carers despite the fact that she has no real communication skills. She has had a deterioration in her health these past

couple of months and the staff have made her as comfortable as possible.

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