St Mary's

101 Thorne Road, Doncaster DN1 2JT
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8.0 27 Reviews
  • St Mary's, Doncaster
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Care Provided by St Mary's

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 56 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Johnson (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions.


  • Parking

  • Car park to the the rear of building.


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St Mary's Reviews (27)

Total of 27, showing 21-27
8.0

St Mary's has a Review Score of 8.0 (8.003) out of 10, based on 3 reviews in the last 2 years. Over all time St Mary's has 27 reviews.

Overall Experience

  • 10
  • 7
  • 4
  • 3
  • 3

Date Published

27
0
0
3
24

Review from Wendy S (Granddaughter of Resident) published on 4 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I was surprised at the smallness of the room for someone bedridden requiring a wheelchair or hoist. I think a tv wall bracket would serve better than raising it on a couple of empty boxes and could then be viewed from all angles and also free up valuable surface area. The introduction of twice daily
mouth care for those suffering with impaired swallowing would be of great benefit and less reliance on nutrition drinks. I would also recommend either dimmed wall lights or lamps so the client's room is not left in full darkness once the natural daylight fades. Extra fold away seating that relatives can help themselves to would be of benefit and the offer of refreshments would be a welcome gesture although on our visit a carer did kindly direct us to a local shop to buy some.

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Review from Susan M (Daughter of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There will never be enough words of thanks saying how our dear Mum was nursed and cared for to the end of her life.


I would love for the Manager to use my words which sum it all up.
"St Mary's is as homely as a home, with End of Life nursing and care to equal a Hospice".


I would spend many

hours with our Mum, and my brother many hours more. We saw others who are living at St Mary's for their daily care. Excellent care that I could not have improved on.
Mum was End of Life care and her nursing was Gold Standard and her daily care, First Class.


St Mary's is all you could wish for as your Dear One comes to The End.


Reply from Sheila Horrocks, Care Home Manager at St Mary's

Thank you so much for your lovely review of St Marys.
It does mean a lot to us to hear such praise of our staff.
Thank you again.
Best wishes for the future.


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Review from B Y (Son-in-law of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother-in-law has now been in St Mary's for approximately 6 months. Her general state of health has generally improved. The staff (all) know her and understand her, have time for her and generally show a caring attitude. My visits are always unannounced but I always find my Mother-in-law nicely dressed,
no stains and not smelling of incontinence.

Reply from Sheila Horrocks, Care Home Manager at St Mary's

Thank you very much for your review of St Marys care home.
I am so pleased that you found the care that your Mother in law received to be of a high standard, and that her health improved during her stay with us.
Our staff do work hard to make sure that all the residents feel at home and are well looked after. It is lovely to hear that their work is noticed.
Thank you again.
Best wishes.


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Review from Robert R (Relative of Resident) published on 22 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Care is reactive as opposed to proactive, issues raised are to an extent treated with a degree of disregard, or put down to staffing levels.
The above are views based on visits made and personal and family issues.

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Review from Ann M (Cousin of Resident) published on 26 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are very helpful. Seem very good and very clean.

Reply from Sheila Horrocks, Care home manager at St Mary's

Thank you very much for your review for St Marys.
We do appreciate you taking the time to let us know your thoughts.
I am so pleased that you found our carers to be hard working, and that you were happy with the care your cousin received.
Thank you again.
Kind regards.


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Review from Cecily J (Friend of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was quite surprised at the smallness of the rooms.There is not much room to manoeuvre of wheelchairs or if bedridden space for visitors.

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Review from H R (Friend of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean home, nice clean rooms, good day room, good meals, lovely staff, plenty for people to do, good gardens to go and sit in.

Reply from Sheila Horrocks, Home Manager at St Mary's

Thanks for taking the time to leave us a review, we really do value the feedback. We strive to create a pleasant living experience for our residents in our comfortable home and we are pleased to hear you regard St Mary’s so positively.


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Current Review Score: 8.0 (8.003)

Overview of Review Score

The Review Score of 8.0 (8.003) out of 10 for St Mary's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.485 for St Mary's is calculated as follows: ( (22 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 33 Ratings = 4.485

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.518 Points relating to the number of positive Reviews for St Mary's is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 3 Positive Reviews ÷ 11.2 = 0.268

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jun 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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