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Oaklands Care Home has a Review Score of 9.6 (9.637) out of 10, based on 15 reviews in the last 2 years. Over all time Oaklands Care Home has 29 reviews.
Review from A A (Son of Resident) published on 26 February 2025
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Review from Barbara H (Respite Resident) assisted by family/friend published on 10 January 2025
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Reply from Emma Johnson, Manager at Oaklands Care Home
Thank you so much for your lovely comments about our team at Oaklands. We really appreciate the time you have taken to write this. It was a pleasure having you at Oaklands.
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Review from Pam S (Daughter of Resident) published on 24 October 2024
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Review from J H (Daughter of Resident) published on 9 July 2024
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Reply from Emma Johnson, Manager at Oaklands Care Home
Thank you so much for your lovely comments about our team at Oaklands. We really appreciate the time you have taken to write this.
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Review from S K (Son of Resident) published on 9 July 2024
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Reply from Emma Johnson, Manager at Oaklands Care Home
Thank you so much for your positive comments regarding our home and team. We appreciate the time you have taken to write this.
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Review from M S (Friend of Resident) published on 2 July 2024
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Review from Anne C (Daughter of Resident) published on 11 June 2024
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Review from Christina F (Daughter of Resident) published on 9 April 2024
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Reply from Darren Painter, Manager at Oaklands Care Home
Thank you for spending time providing this review, our staffing levels are calculated on the resident's dependencies.
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Review from Pam S (Daughter of Resident) published on 13 March 2024
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Reply from Darren Painter, Manager at Oaklands Care Home
Thank you so much for your kind words, your mum was a pleasure to care for.
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Review from Malcolm T (Brother of Resident) published on 3 January 2024
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Reply from Julie Moran, Trust Care at Oaklands Care Home
We appreciate your review and the compliments on your experience when visiting Oaklands. It is our aim to support and maintain comfort and dignity for residents and relatives and great to hear your pleasurable, positive feedback which we use in reviewing our service and care. It is important to give all of our dedicated team this feedback which we will do. We sincerely thank you for sharing your experience.
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Review from Estella T (Daughter-in-law of Resident) published on 11 December 2023
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Reply from Darren Painter, Manager at Oaklands Care Home
Thank you so much for your kind words this will be fed back to the staff team.
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Review from J J (Daughter of Resident) published on 24 November 2023
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Review from L B (Sister of Resident) published on 25 October 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Oaklands Care Home
Thank you so much for your lovely comments about our team at Oaklands. We really appreciate the time you have taken to write this.
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Review from P F (Daughter of Resident) published on 23 October 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Oaklands Care Home
Thank you so much, we are so grateful for the 5 star review. It is lovely to know your mum loves living at Oaklands and our team do a fantastic job in providing person centered care. We will pass your comments on to the team.
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Review from Don M (Son of Resident) published on 2 June 2023
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Reply from Thomas Ogden, Head of Development and Engagement at Oaklands Care Home
Thank you so much for your positive comments regarding our home and team.
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Review from Kim B (Daughter of Resident) published on 7 November 2022
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Review from A L (Daughter of Resident) published on 9 September 2022
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Review from Susan S (Daughter of Resident) published on 8 September 2022
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Review from G Y (Resident) published on 8 September 2022
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Review from S A (Niece of Resident) published on 25 June 2021
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The Review Score of 9.6 (9.637) out of 10 for Oaklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.637 for Oaklands Care Home is calculated as follows: ( (127 Excellents x 5) + (39 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 179 Ratings = 4.637
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oaklands Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Jan 2019
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Job Title: Home Manager
Joined: 2024
I am delighted to be the Care Home Manager of Oaklands in Doncaster. I have over 20 years of experience in care and have been a manager for 5 of those years. My decision to join the Oaklands team was driven by the amazing reputation Trust Care has and our shared values of commitment to exceptional care.
I look forward to continuing to provide high standards of person-centre care with the team here and also ensuring we carry on making a difference in the lives of our residents by providing the compassionate and personalised care they deserve.