Alexandra Nursing & Residential Home

Doncaster Road, Thrybergh, Rotherham S65 4AD
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10 24 Reviews
  • Alexandra Nursing & Residential Home, Rotherham

Care Provided by Alexandra Nursing & Residential Home

  • Primary Care Categories
  • Eating Disorders
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Thompson (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Alexandra Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,003 – £1,003
    • Self-Funded Nursing Care £1,080 – £1,080
  • no top ups. Hairdressing & Chiropody ( unless prescribed by a GP) are excluded


  • (these prices are only a guideline, please contact Alexandra Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is on an appointment basis due to Covid restrictions.


  • Parking
  • Parking on site


Alexandra Nursing & Residential Home Reviews (24)

Total of 24, showing 1-20
10

Alexandra Nursing & Residential Home has a Review Score of 10 (9.953) out of 10, based on 15 reviews in the last 2 years. Over all time Alexandra Nursing & Residential Home has 24 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy at the home. She is well looked after and joins in activities in the lounge and eats dinner with the other residents. We are very pleased with the care, she is receiving and find all the staff very friendly.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your lovely review, we enjoy looking after your mum.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been in the nursing home for two months with an outlook of being a permanent resident. I visit her every day and have noted that she is very contented. I am very satisfied that she is being well cared for.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you so much for your lovely review we enjoy seeing you daily and looking after your wife.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot thank the staff at Alexandra enough for all the care they provided for my late Grandad. Everyone was amazing with not only him but our family too. He didn't have a bad word to say about the staff, they always went above and beyond, treating him with dignity and respect right up to the time of
his passing and afterward. The staff supported the family in one of our hardest times.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your lovely review, it was a pleasure looking after your grandad, sending all our love.


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Overall Experience  Overall Experience 5.0 out of 5

Alexandra Nursing Home is a fantastic facility for the care of my mother. Very well run with caring and understanding staff, great food and very clean and tidy.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your lovely feedback, it is a pleasure looking after your mother. Our staff always thrive for providing the best care.


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Overall Experience  Overall Experience 5.0 out of 5

My late brother was in Alexandra Care Home for over 6 years. The Management and all the staff have all been brilliant in looking after him. His special needs sometimes tried everyone’s patience, the Alexandra is what all homes should be like. The staff always welcoming kind and thoughtful, the food
is quality and the cleanliness is spot on. Nobody looks forward to putting a loved one in a nursing home, But from day one I had no worries, I wish to thank everyone at Alexandra for looking after my brother,

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your kind words it was a pleasure to look after your brother and he will be greatly missed.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and helpful, every one of them from housekeeping, care assistants, nursing staff, activities up to management look after my wife with care and dignity nothing is too much trouble. It's a wonderful nursing home that cares for residents and relatives.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your kind words, we have the privilege to care for your wife and will continue to do so. We also like to thank you for being a wonderful husband to your wife.
Take care and we will see you soon.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

I am so pleased that my son is a resident of this lovely care home. I have friends who are residents in other care homes who are not as good as his one. It gives me peace of mind he is cared for in every possible way, with good food cooked by a very good chef. The carers are very kind and cheerful and
will sort out any problems. The rooms are well furnished and very bright; the walls have interesting pictures and lovely ornaments on the shelves. A very good manager who listens and sorts problems very kindly. A first-class care home - five stars.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you so much for the lovely review; we appreciate this very much.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident in Alexandra Nursing & Residential Home for a period of three months after a lengthy period of care at home. During her time there and despite her terminal diagnosis, her mental health lifted as a result of the connections she was able to make alongside the care she received
from the dedicated staff. Nothing was too much trouble and people went out of their way to ensure everything was done in a professional way.
Staff's determination to make a difference in the lives of those they care for creates a wonderful ethos; something that any family member faced with the agonising decision to place their loved one into a home needs. Warmth, understanding and humour are visible in the many interactions that occur on a daily basis; this was also extended to us, as family members.
I would, without reservation, recommend Alexandra to anyone seeking peace of mind in what can be a difficult time.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

We are sending you all love through this difficult time, it was a pleasure to care for your mum.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent with my nan, really well cared for and looked after. My nan seems really happy with the care, the food and the hygiene. I appreciate everything the staff do for my nan. It's like a home from home. She has everything she needs.

Reply from charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you so much it is a pleasure to be caring for you nan.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been here since February, staff are brilliant with him and is well looked after, nothing is too much for them. He is kept clean and well-maintained and the staff always offer you a drink and a sandwich.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your lovely review, we appreciate this very much.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend the home and staff highly enough. They have gone above and beyond to accommodate my dad and us as a family whilst Dad has been living with them. I don't think anyone wants to think about placing their parent in a care home but from the moment I entered the home I knew that the staff
were what made the place special.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your kind comments we appreciate it and aim to achieve the highest quality.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Alexandra Care Home enough. My father was a resident for eight years, and throughout that time, he was cared for to the highest quality.
All the staff were caring and professional, knowledgeable, empathetic, supportive of both resident and family, helpful, kind and good-humoured,
and the food was excellent. They provided a caring, safe environment for my father in his last years, and I couldn’t thank them enough for all they have done - they are stars.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your kind review, we will miss your father dearly.
We hope you're well and taking care of yourself.


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Overall Experience  Overall Experience 5.0 out of 5

This care home is by far the most amazing. I have had two family members cared for here. They go above and beyond to accommodate everything needed for their residents and family. All the staff are so amazing - the care they all provide is outstanding. It is like no other care home I've been in, and
I've visited over 12 to find the right one! It's more of a big hotel with everything your loved one could need or want. I would most definitely recommend this care home and have done so in the past. I can't thank the staff enough for everything they have done over the last nine years.

Reply from Charlotte Johnston, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your wonderful comments; we really appreciate this. Our residents are our family, and we would not have it any other way. We are pleased you have been happy with the service for your two family members. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been coming into Alexandra Nursing & Residential Home for the past seven years. For me, personally, I feel that he is treated with respect and dignity. The staff are friendly, in particular, the manager has always tried her utmost to provide a fantastic service, being professional as
well as compassionate to my brother's needs. I am also made to feel welcome as a visitor. A baby monitor was bought especially for him as he can't shout out or raise his voice.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your comments, all staff strive to give the best care at all times and will greatly appreciate your comments, this makes them feel valued and gives them job satisfaction.


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Overall Experience  Overall Experience 5.0 out of 5

This is how every care home should be. Compassionate, caring, understanding, well-led and you feel like part of the family. The manager and her amazing staff looked after my mum in May until she recently passed away. Nothing was too much trouble. They fed me whilst I was with Mum in her last days and
couldn’t have been more accommodating. Everyone is a friend at Alexandra and not just a resident. I would highly recommend this home to anyone thinking of nursing care for their family members. Thank you to all of you.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

We love to receive feedback like this, so thank you. It makes everything worthwhile, all our staff give their all to ensure our residents get the very best care whilst with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in this nursing home coming up 12 months ago with dementia, the care and compassion from the staff is outstanding. Everyone is always welcoming and polite and treats everyone with dignity and any problems you are contacted immediately, you could not wish for any better help and understanding
from any of the staff. They are all wonderful.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

Hi Jeanette, thank you so much for your review. This means a lot to staff that it is noticed.


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Overall Experience  Overall Experience 5.0 out of 5

My partner moved into the Alexandra Nursing Home following a very lengthy stay in hospital due to multiple strokes and he has now been there 5 weeks. His needs are quite complex and I have to say I could not have asked for these to be managed any better than they are being now. The management team,
who are excellent, ensured I was fully involved in his care plan and have made sure that this has been stringently executed meaning my partner's condition is the most stable it has been since before his 1st stroke. All the staff are knowledgeable, dedicated, caring, and kind, nothing is too much trouble for them for not only my partner but me too. They have made the most difficult of circumstances in which my partner needed to be in a nursing home easier to bear. All Covid guidelines are followed to the letter and I am confident that he is safe and well cared for. I cannot thank them enough.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

Thank you for your kind words. Can we just say that we always try our best to ensure the care we give is good quality care. We always pass comments on to all staff and in these extremely difficult times, it makes our job all worthwhile.


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Overall Experience  Overall Experience 5.0 out of 5

The Management Team and all staff are amazing! Every time I visit it's evident that everyone is dedicated to caring for all. My family and I live in the North East of England, so can only visit every couple of months, and the staff keep me updated with my grandmother's health and wellbeing, assist with
WhatsApp conversations, as well as send emails and photos. My grandmother is so happy and settled and this gives my family and I such a sense of happiness knowing that she feels like this when we live so far away - and this is all down to the wonderful group of people working there! The care home and environment is so welcoming, warm, and homely and my family and I recommend it to anyone.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

Well, Lisa, thank you so much for your kind review, we all appreciate it very much. Hope to see you soon, take care.


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Overall Experience  Overall Experience 5.0 out of 5

I go to the Alexandra 5 times a year for 2 weeks at a time. I think this is my ninth or tenth year at this home. They always make me feel welcome, the staff are very nice if you ask them for something they will do all they can to help you. The food is lovely since we got a new manager we have more fresh
food, lovely. Me, I do my own activities plus I do take part in the activities in the home. And when it's time to go home they wash all my clothes and pack them away.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

Well thank you, Peter, we look forward to your next visit.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to the Alexandra Care Home on Wednesday 28th September 2021 from hospital for Respite. On my arrival, I was met by a member of staff who was wearing PPE. I was given a lateral flow test before I was allowed in the building. After my test, I was shown to my mum's room which was very
clean and a nice room. All corridors are kept clean and tidy. While I was there staff were always coming in to check on mum giving her drinks and monitoring them on a fluid intake chart. 2 members of staff came and stood by my mum to relieve her pressure areas. All staff I met that visit were professional compassionate and caring in their role. My mum is happy to be staying at the Alexandra and I am very pleased how my mum is being cared for. I could not have found her a better place to be. The food is good and my mum seems to be eating fairly well. I would recommend the Alexandra for anyone who needs care for a relative who would be cared for by a dedicated compassionate caring team and manager.

Reply from Amanda Platt, Adminstrator at Alexandra Nursing & Residential Home

We are so glad your Mum has settled here and you are very happy she is being cared for as part of our family.


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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Alexandra Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Alexandra Nursing & Residential Home is calculated as follows: ( (164 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 171 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alexandra Nursing & Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (0)

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Frequently Asked Questions about Alexandra Nursing & Residential Home

What types of Care is Alexandra Nursing & Residential Home registered for?

Older Person Care, Respite Care, Eating Disorders, Learning Disability, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Alexandra Nursing & Residential Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Alexandra Nursing & Residential Home have?

There are 45 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Alexandra Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alexandra Nursing & Residential Home to the centre of Rotherham?

2.2 mile(s) as the crow flies, distance by road may be significantly further.