Broom Lane Care Home

Broom Lane, Rotherham S60 3NW
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8.1 81 Reviews
  • Broom Lane Care Home, Rotherham
Broom Lane Care Home is located in Rotherham and is close to shops, amenities, public transport and the M1 motorway link. The Meadowhall Shopping Centre is just 3 miles away.

This purpose built care home provides accommodation in single occupancy rooms, some of which have private toilet facilities.

Residents at Broom Lane can relax and socialise in TV lounges provided. There are also separate dining rooms, where residents can enjoy each others company whilst dining. Meals served are based on traditional home cooking and daily menu choices are available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home provides a varied programme of activities.

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Care Provided by Broom Lane Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Broom Lane Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times.


  • Parking

  • Car parking is available.


Broom Lane Care Home Reviews (81)

Total of 81, showing 21-40
8.1

Broom Lane Care Home has a Review Score of 8.1 (8.078) out of 10, based on 4 reviews in the last 2 years. Over all time Broom Lane Care Home has 81 reviews.

Overall Experience

  • 59
  • 15
  • 5
  • 1
  • 1

Date Published

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Review from S T (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very clean and happy place to walk into. All the staff make you feel very welcome. Been round other care homes but this is the only one I would have my mum in. They do everything in their power to help keep my mum safe and happy. She has been there two years.

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Review from P F (Daughter of Resident) published on 5 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are friendly and welcoming and pleasant when speaking to the residents. It is always nice to be offered a drink if staff are not too busy. All enquiries about doctors, food, opticians, feet and teeth have been dealt with promptly and to my satisfaction.

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Review from Donald M (Respite Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A happy and pleasant stay. The care was excellent so was the food.

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Review from Georgia C (Granddaughter of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time my granddad was a resident at Broom Lane he was well looked after and staff supported all of his needs very well. From visiting my granddad often I could see how settled he was and how comfortable they made him during his stay. Staff were all very friendly and taken time to get to know
my granddad and understood that sometimes he could have been challenging. With working in care myself, I know that little things like that mean a lot and make a big difference and we couldn't thank them enough for what they did for him. Also, thank you to the management who always had time to reassure us and keep us informed about my granddad when needed.

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Review from Tony G (Son of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has only been here for just over a week so it is early days yet.


So far I have found the carers to be extremely helpful and friendly. The food seems to be good and I believe my father to be good and I believe my mother to be comfortable and happy. I have not yet seen much evidence of activities

but I understand they take place.

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Review from Sue J (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and atmosphere at the care home are lovely. From my perspective as a daughter, it is a huge support to know my dad is getting the best care and if there were any concerns they would contact us immediately. The staff are professional and friendly with dad. He respects and listens to them but
they can have a laugh together too. He was asked recently what the care home was like? "It's like being at home" was his reply. That says it all really.

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Review from Evelyn S (Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident in Broom Lane Care Home for two years. I am very happy here and would recommend the home confidently. The directors visit regularly, are polite and respectful, the manager is very caring, listens to all your needs, goes out of her way to make sure you are well cared for, feel
safe and are comfortable. All the care workers work very hard to meet your needs and are so friendly. I would be very happy to stay here for all time.

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Review from Neil J (Nephew of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving into Broom Lane Care Home, my Uncle's health and quality of life have improved vastly. The ongoing love and care that is shown to him shows me that the staff are not only very special but truly amazing people. A big thank you to you all.

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Review from Michelle H (Daughter of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, friendly both to mum and ourselves lovely to see mum interacting with other residents, singing, having her hair done and great care.
Can't thank you enough we finally have our mum back, never seen her smile as much in ages.

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Review from Christine C (Daughter of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents entered Broom Lane Care Home in early October 2018. From the start, the care, attention and kindness they received was exceptional. Sadly my mother died in November, after a very long illness. The carers supported us wonderfully throughout. My mum's passing was very peaceful and I can truthfully
say I am comforted that she died in this home surrounded by these lovely people. Thank you all.

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Review from Jeanette D (Daughter of Resident) published on 12 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family chose to transfer our parents to Broom Lane Care Home following the announcement that their previous Care Home was closing.
Throughout this whole stressful process, the manager and all the staff and carers here have been kind, considerate, caring and dealt with any queries promptly and professionally.
Mum and Dad appear to have settled well into their new home and I feel that this has been achieved through the hard work and dedication of everyone at Broom Lane.
To me it appears to be a bright, friendly and homely place to live.

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Review from J D (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my mum has been wonderful. I wish she would stay on a permanent basis. I can't thank the staff enough. They made her time here quickly an pleasantly. Thanks again.

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Review from Eric B (Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are of excellent quality and are hand-picked. I have been in quite a few homes in my hometown but this home "takes the biscuit". I think the menu here should be more varied. The home is near the shops which is very handy for me. All my needs are met with a smile and dealt with as quickly.
It also has agency professionals on a regular basis - hairdresser, chiropodist etc.

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Review from Grayson R (Son of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was recommended to use this care home for my elderly father whilst we were away on holiday. The whole process from review to collection was very uncomplicated and to be recommended. My father is not the easiest of people to deal with, however, his complex requirements were dealt with professionally
and with a great deal of care by all staff concerned and should he need to go unto permanent care, then I would have no hesitation in using this facility. Many thanks to all concerned.

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Review from Melvin P (Son of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We all found Broom Lane Care Home a lovely and friendly place for my father to live. All the staff are lovely.

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Review from Tony C (Nephew of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very helpful. Didn't see any food so could not give true reflection on food. Staff excellent.

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Review from Raymond B (Brother of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Service and friendly, good carers. Willing to be helpful.

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Review from John T (Son-in-law of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very approachable to listen to any ideas or complaints.

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Review from L E (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly staff, look after my dad well.

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Review from Lyn T (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff pleasant and polite.

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Current Review Score: 8.1 (8.078)

Overview of Review Score

The Review Score of 8.1 (8.078) out of 10 for Broom Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.370 for Broom Lane Care Home is calculated as follows: ( (22 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 46 Ratings = 4.37

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.708 Points relating to the number of positive Reviews for Broom Lane Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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