Broom Lane Care Home

Broom Lane, Rotherham S60 3NW
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8.1 81 Reviews
  • Broom Lane Care Home, Rotherham
Broom Lane Care Home is located in Rotherham and is close to shops, amenities, public transport and the M1 motorway link. The Meadowhall Shopping Centre is just 3 miles away.

This purpose built care home provides accommodation in single occupancy rooms, some of which have private toilet facilities.

Residents at Broom Lane can relax and socialise in TV lounges provided. There are also separate dining rooms, where residents can enjoy each others company whilst dining. Meals served are based on traditional home cooking and daily menu choices are available. Special diets can be catered for.

Residents can benefit from the regular visits made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home provides a varied programme of activities.

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Care Provided by Broom Lane Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (44)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Broom Lane Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times.


  • Parking

  • Car parking is available.


Broom Lane Care Home Reviews (81)

Total of 81, showing 61-80
8.1

Broom Lane Care Home has a Review Score of 8.1 (8.078) out of 10, based on 4 reviews in the last 2 years. Over all time Broom Lane Care Home has 81 reviews.

Overall Experience

  • 59
  • 15
  • 5
  • 1
  • 1

Date Published

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77

Review from S H (Son of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, calm and friendly atmosphere, everyone's happy including residents. Bright, modern and homely.
Happy vibes. Can tell everyone is well looked after. Everyone looks well dressed and looked after.

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Review from Mary C (Wife of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful establishment that is full of friendly caring staff. It is well set out and offers a comfortable home that demonstrates a high level of cleanliness. All the residents appear happy and well looked after.

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Review from Sarah F (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, understanding, so beyond expectations
The manager is very professional, trustworthy and confident.
One particular member of staff is very caring and professional

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Review from Jennifer L (Relative of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fab, warm welcome.
Very informative.
Lovely place.
Clean - no nasty smell.
All staff are friendly and happy.

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Review from Alison H (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be comfortable. My dad is very well cared for and very happy and settled. The staff are wonderful. They do not hesitate to answer questions and she they care about the residents.

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Review from Michelle R (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are very passionate about their standard of care. I could not be happier with Broom Lane. Outstanding in all aspects. Extremely recommend to all family and friends. Thank you to Broom Lane. 5 stars!

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Review from Elizabeth F (Wife of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff kind, caring, cheerful and very pleasant. They do their best to make this cosy and homely. I cannot thank them enough.

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Review from Joan B (Wife of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I, first of all, would like to say this is a nice care home. I think that one of the reasons for this is because most of the carers are really caring people but I do think at times it is understaffed. For instance, it is stated my husband does need two carers to meet his needs. I come nearly every day
and this is one of the things I have noticed apart from this I do really appreciate the staff.

Reply from Andrew Wood, Director at Broom Lane Care Home

Thank you for your feedback and that you feel Broom Lane is a nice home. In regards to staffing, we have checks in place to ensure our staffing can meet the needs of our residents. Additionally, we staff the home above national averages to ensure our residents are well cared for.


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Review from Steve C (Son of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions, the place is clean. All of the staff are stars. Nothing is too much trouble. My mum settled in very quickly. Her mood and general health seem to have improved. Every time I visit, they are cleaning the place. We definitely chose the right home.

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Review from Judith B (Daughter of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Broom Lane Oakwood Suite (EMI) for just over 11 weeks now and I am as happy with it today as I was from the day she moved in. The staff are so caring that it makes more difference to mum's wellbeing than I could ever have imagined. Care means care here - it is not just about ensuring
residents are ‘fed and watered’! Mum responds really well to them. Their skills and understanding of her dementia mean they are able to persuade her to let them help her with personal care despite her desperate desire to be independent and where the previous home she was in only generated aggression and distress in her in this respect.

Reply from Nadis Shepperson, Home Manager at Broom Lane Care Home

Thank you for your feedback, its always good to get reviews back from family members.


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Review from S U (Friend of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and welcoming staff. Clean and no smells.
Always made to feel welcome.

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Review from M M (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean and tidy good standard, they try to keep smells to a minimum.

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Review from Christine G (Relative of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, welcoming, nice, caring staff, good food and pleasant surroundings. The rooms are more than adequate, management caring, approachable and supportive. The staff always ensure that the service users dignity is maintained, security maintained. Programme of activities in place. Outside specialists
and other staff regularly available e.g chiropodist, hairdresser etc. A good standard overall.

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Review from V G (Great-Niece of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very friendly; excellent with residents and relatives alike, will go above and beyond.
Caring environment and made to feel "homely"
Residents are empowered to be themselves.

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Review from B M (Daughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care given to our mother in the home. We find the staff are caring and treat the residents with dignity and understanding. They are all very friendly and liaise with us if needed.

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Review from Paul R A (Son-in-law of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well looked after, safer than at home.

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Review from Julia A A (Daughter-in-law of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home. My in-laws are both looked after very well.

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Review from P M (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home I visit on a regular basis is clean. The staff are very obliging nothing is too much trouble. I rate it very highly.

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Review from F W (Son of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When choosing a home for my mum, we visited several in the area, feeling thoroughly depressed until we came to Broom. Immediately, a warm friendly atmosphere and smiles. Since moving in, we have always found the staff very approachable, always willing to listen and help, calling a doctor if needed,
always informing us of outcomes. The staff day and night, are always around if there is a request for a cup of tea, or a biscuit, any problem at all.


The activities throughout the day are well organised and enjoyed, including trips out. The staff have a good sense of humour and make relatives feel relaxed, creating a good atmosphere.


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Review from Kathryn D (Granddaughter of Resident) published on 2 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming and the staff are great. The home have really looked after my grandma since she moved in. Grandma loves the food, especially the fish and chips! I really like how the owners are investing in the home. It's being done up to a lovely standard and you can tell the family that
own it care. Really happy with everything I definitely recommend it.

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Current Review Score: 8.1 (8.078)

Overview of Review Score

The Review Score of 8.1 (8.078) out of 10 for Broom Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.370 for Broom Lane Care Home is calculated as follows: ( (22 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 46 Ratings = 4.37

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.708 Points relating to the number of positive Reviews for Broom Lane Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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