Byron Lodge Care Home

Dryden Road, West Melton, Wath-upon-Dearne, Rotherham S63 6EN
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9.8 49 Reviews
  • Byron Lodge Care Home, Rotherham
Byron Lodge Nursing Home is a modern purpose-built home offering a high standard of nursing and residential care in a luxury setting to elderly people in South Yorkshire. Residents can enjoy the comfort of large bedrooms with en-suite facilities, spacious lounges and dining areas.

The home accommodates up to 61 adults who need assistance with personal or nursing care, including those living with dementia. There is a team of highly trained and skilled staff who deliver high-quality care to all residents at Byron Lodge. Each resident’s individual needs are regularly assessed to ensure their care plans accommodate their lifestyle requirements and choices.

At Byron Lodge, the team want residents to live happy and fulfilled lives. By getting to know residents, the dedicated activity coordinators offer an extensive programme of activities and events, providing sensory stimulation through group activities and one to one sessions that meet their different passions and interests.

Mealtimes represent an important part of the day and a great social occasion. At Byron Lodge, they work to ensure this time is enjoyable as possible, unhurried and relaxed, with everyone being given plenty of time to eat and enjoy their meal while chatting and enjoying the company of friends.

The chef team use fresh ingredients, locally sourced wherever possible, to provide delicious, nutritionally balanced, seasonal meals.

Care Provided by Byron Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Charleen Trueblood (Interim Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Byron Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £890
    • Self-Funded Residential Dementia Care from £935
  • Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.


  • (these prices are only a guideline, please contact Byron Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 49, showing 21-40
9.8

Byron Lodge Care Home has a Review Score of 9.8 (9.816) out of 10, based on 19 reviews in the last 2 years. Over all time Byron Lodge Care Home has 49 reviews.

Overall Experience

  • 30
  • 14
  • 3
  • 0
  • 2

Date Published

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Overall Experience  Overall Experience 4.0 out of 5

Caring and patient. A very community-styled care and welfare delivery. Good to see carers discuss their charges (clients), in change over and support, to alleviate distress.

Reply from Lynn Billingham, Business Development Manager at Byron Lodge Care Home

Thank you for taking the time to submit a review. It is lovely to hear how caring and patient the team are, supporting residents. I will share your comments with all the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am pleased to give my review of Byron Lodge, as I find it is everything I would want it to be for the care of my husband. Clean, good meals and excellent staff. I know he is in good hands and can relax, knowing he is well cared for.

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Overall Experience  Overall Experience 4.0 out of 5

We understand the care home has had some reported problems in the past, but have never experienced any ourselves. The care home now has a new manager, who seems to be implementing changes for the better. We had total support from her while obtaining the one-to-one support needed for my father. All the
staff are approachable and friendly. We have had no complaints about the care my father has had while being in Byron lodge.

Reply from Lynn Billingham, Business Development Manager at Byron Lodge Care Home

Thank you for taking the time to complete a review. It is lovely to hear what a positive experience you have always had at Byron Lodge. The new Manager of the home is working hard to make improvements for the benefit of residents and their families. She has an open door policy and welcomes feedback for the benefit of all.


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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased my dad is in Bryon Lodge Care Home. He is really cared for by the staff and is kept so clean. They are very good with his medication. Could not ask for more.

Reply from Lynn Billingham, Business Development Manager at Byron Lodge Care Home

Thank you for taking the time to submit a review. It is lovely to hear how happy you are with Byron Lodge and how well cared for, your dad is. I will share your comments with the team.


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Overall Experience  Overall Experience 1.0 out of 5

My mum was here for 2 years. I’m going to tell you with the virus we could not go. When we did I was not pleased. You would not leave a dog how they left my mum! I saw her Saturday and moved her today. I don’t want to disrespect my mum so I won’t put photos on here. Don’t take your parents here. I can’t
tell you how bad she looked. On a good note, we took her out today, thank god we did.

Reply from Lynn Billingham, Business Development Manager at Byron Lodge Care Home

Thank you for taking the time to submit a review. We take all feedback about our homes, whether positive or negative, very seriously. Following the contents of your review we have looked into this further and are confident that all the residents in our care are happy, very well cared for and supported within the home, as was your mum. We believe the excellent reviews, comments and letters of thanks received by the team further supports this. The Manager in the home has an open-door policy and would have discussed any concerns you had, no matter how small. We hope your mum is as settled and happy in the new home.


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Overall Experience  Overall Experience 5.0 out of 5

Feel really happy that Dad is here. I live away and I know he’s well looked after. We managed to finally visit Dad at the weekend and every member of staff said hello to us and checked if Dad was ok as they walked past. I couldn’t ask for anything else. They are trying to find things to help dad settle
when he’s having a bad day, which I really appreciate.

Reply from lynn Billingham, Business Development Manager at Byron Lodge Care Home

Thank you for taking the time to complete a review. It is lovely to hear how happy you are with the care your dad receives, particularly as you are don't live local. I will share your wonderful comments with all the team.


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Overall Experience  Overall Experience 4.0 out of 5

I chose Byron Lodge for my Mum's care home almost three years ago and have been very happy with my decision. It was extremely hard when she had to be placed in care, however, I know she has always been well looked after and all her needs met. It is a clean, warm friendly home and the staff are amazing.
Nothing is too much trouble. I would recommend Byron Lodge without a shadow of a doubt.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Hi there, thank you for taking the time to let us know how we did. We are thrilled to know you chose and trust us to take care of your mum.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in Byron Lodge for nine weeks before she passed away. The care given to her was exceptional. The staff were also wonderful to us as a family. We cannot thank the staff enough. We certainly picked the best care home for her.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

It is lovely to hear about your mother-in-law's experience with us. We are thrilled to hear she felt loved and cared for here.


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Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the care my brother is receiving. He is much happier and healthier, and the staff are very supportive.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Thank you very much for reviewing us. We are happy to hear you are happy with the care we provide to your brother. Our staff are truly dedicated to supporting our beloved residents and aiding their well-being.


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Overall Experience  Overall Experience 5.0 out of 5

This was my third in-person visit since restrictions were lifted and it is a very caring and straightforward experience doing lateral flow tests and being kitted out with PPE by the staff. This is one of the best care homes I have been to, there is a great sense of peace and caring. I cannot recommend
it highly enough.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Thank you so much for this thoughtful review. We really appreciate you taking the time out to share your experience with us. We are pleased that the efforts put in by the team here at Byron Lodge were to your standards.


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Overall Experience  Overall Experience 5.0 out of 5

My father was placed at Byron Lodge to be assessed. Unfortunately, he only was here a few weeks, and we lost him. I wish to thank all for the care, love, and support we as a family received, and for making Dads days comfortable at the end.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Thank you very much for your kind words, I will share your comments with the rest of the team. We were pleased to offer care, love and support for your father and your family.


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Overall Experience  Overall Experience 4.0 out of 5

Overall care of my stepfather has been excellent; he's very happy with his care staff and feels well looked after. He enjoys his meals and loves being downstairs. I would like to be informed if there are any changes to his care, then I could talk to him before any changes are made.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Hi, we really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of the service we provide. Any change in your stepdad care plan we will always discuss with you and him before making any adjustment.


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Overall Experience  Overall Experience 5.0 out of 5

I have been incredibly impressed by every single member of staff I have encountered since my sister was admitted into Byron Lodge from hospital a few weeks ago. Every person I have spoken to on the phone has been helpful and polite. Everyone I have encountered whilst visiting has been compassionate
and caring. The attention to detail in testing my temperature, and performing lateral flow tests to check for Covid infection, has been excellent. All these tests have been carried out in a respectful and professional manner. The staff clearly care about the safety of visitors as well as their residents. The home is always clean. The rooms are a good size. It is upsetting to know your sister is having to be looked after by other people, but I have met and chatted with many of the staff and I am quite content that she is being very well cared for. She seems as happy as possible. The staff seem very happy as a team. There is quite a homely, family-orientated atmosphere around the place.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Hi Helen, thank you for taking the time to share your experience with us. We truly care about the safety of our visitors and our beloved residents. I will share your kind words with the rest of the team!


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Overall Experience  Overall Experience 5.0 out of 5

We haven't been able to visit or see my mum because of Covid-19 for 10 months. I had a phone call this week to say Mum was being moved from an upstairs room to a downstairs room. We could go and see her through the window. My sister and I visited today and it was wonderful to see Mum. We would like
to say thank you to all your staff from admin, cleaner, carers, and nursing staff. You have done an amazing job Mum looked wonderful. You have kept her safe and well in very difficult times. Thank you for all you hard work, I would recommend Byron Lodge to anyone.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Byron Lodge Care Home

Hi Gillian, Thank you so much for your kind words. We are here to support you and your family as much as we can. We believe family's visits are extremely important for the residents' wellbeing.


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Overall Experience  Overall Experience 5.0 out of 5

My father and mother came to Byron Lodge mainly due to my father being terminal with prostate cancer, my mum was here initially to be with him for respite. Unfortunately, my father passed away after eight days. The care and support provided was first class and it continues to be for my mum who is trying
to rebuild and become healthier herself.

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Overall Experience  Overall Experience 4.0 out of 5

The care home has provided a safe, secure, warm and friendly place for my mother-in-law who needs 24-hour care. The staff are always available to chat and help with support and advise. Mum seems content and settled with a comfortable room and ensuite facilities, personalisation of the room is encouraged.
Visiting is always OK... Except at meal times.

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Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with the care my mother has received since she came into Byron Lodge two and half years now. Keep up the good care!

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Overall Experience  Overall Experience 5.0 out of 5

My father has been in care at Byron Lodge for 5 years. During this time he has received excellent care and I have been well supported by all the staff we have met along the journey. Sadly he passed away last Friday yet it was such a calm, peaceful end thanks to the loving care of the wonderful staff.
Special thanks to the manager and seniors who have been there for him throughout.

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Overall Experience  Overall Experience 3.0 out of 5

Carers are excellent (nursing upstairs).
Management has improved. Entrance area welcoming - gramophone music more suitable and would be better suited to lounge areas/memory stimulation. Promised bedroom decoration 2+ years and still waiting! Impressed with contact re missed medication. Items still
going missing and no one ever has an answer; flowers, personal gifts, clothing etc.

Reply from Emma Nottingham, Marketing at Byron Lodge Care Home

The reason behind the gramophone is to stimulate experiences for residents to come down to the reception area and use the space for coffee and entertainment. The individual units i.e. lounge area have CD players and we have designated music areas within the home. Any other issues raised in your review have been dealt with at a recent face to face meeting with family members but if you require anything further, we're always here to help and support so please don't hesitate to contact us.


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Overall Experience  Overall Experience 1.0 out of 5

Management is extremely useless and does not listen. Most of the care staff are not very good at their job and don't do things with interest towards the residents. The food is disgusting and the meals do not go together and the same foods are served regularly with no change.
The cleanness of rooms/hallways
is appalling.

Reply from Emma Nottingham, Marketing at Byron Lodge Care Home

We are disappointed you found the service fell short of expectations, it is essential to us that we provide the best care for our residents, and the new manager will look into the issues raised and will feedback to you individually.


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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Byron Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for Byron Lodge Care Home is calculated as follows: ( (190 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 223 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Byron Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Adele

Adele Foley

Job Title: Home Manager

Joined: 2024

Adele is the Home Manager at Byron Lodge. She has many years of care experience. Adele's aim for Byron Lodge is to work alongside the fantastic team here at the home to ensure the highest quality care delivery for all the people who live at Byron Lodge. She has an open-door policy in which residents, relatives and staff members can speak freely regarding any concerns that they have.