Please note: Fees exclude Funded Nursing Care. Please enquire with the home for full pricing list.
Byron Lodge Care Home has a Review Score of 9.8 (9.816) out of 10, based on 19 reviews in the last 2 years. Over all time Byron Lodge Care Home has 49 reviews.
Review from David C (Husband of Resident) published on 19 April 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith B (Daughter of Resident) published on 8 March 2018
Submitted via Postal Card •
Report
Majority of the staff treat
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wendy N (Daughter of Resident) published on 20 February 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeffrey C (Resident) assisted by family/friend published on 4 January 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith C (Daughter of Resident) published on 21 December 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Greg M (Son of Resident) published on 11 December 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian H (Son of Resident) published on 13 June 2017
Submitted via Website •
Report
My mother is very settled which is down mainly to the carers who I feel look after Mum.
The management staff are very approachable and will listen to concerns and any potential faults at
The manager is always available for a chat and always replies to queries asap.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David M (Husband of Resident) published on 7 June 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.816) out of 10 for Byron Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.816 for Byron Lodge Care Home is calculated as follows: ( (190 Excellents x 5) + (25 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 223 Ratings = 4.816
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Byron Lodge Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2024
Adele is the Home Manager at Byron Lodge. She has many years of care experience. Adele's aim for Byron Lodge is to work alongside the fantastic team here at the home to ensure the highest quality care delivery for all the people who live at Byron Lodge. She has an open-door policy in which residents, relatives and staff members can speak freely regarding any concerns that they have.