Cherry Trees has an open door policy so please feel free freely, however, if a meeting is required with manager, please call in advance.
Please bear in mind mealtimes are protected so certain areas of the home will not be accessible at these times.
Free parking available on site.
Cherry Trees Care Home has a Review Score of 9.9 (9.880) out of 10, based on 22 reviews in the last 2 years. Over all time Cherry Trees Care Home has 62 reviews.
Review from Zoe S (Niece of Resident) published on 11 September 2023
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your Aunt felt safe and cared for. We very much enjoyed getting to know your Aunt and we would like to once again offer our sincere condolences to you and your family.
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Review from Joan D (Sister of Resident) published on 14 August 2023
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents. Kind regards.
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Review from S C (Son of Resident) published on 24 April 2022
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Review from Martyn W (Son of Resident) published on 13 April 2022
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Review from Jayne M (Daughter of Resident) published on 8 April 2022
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Review from E B (Daughter of Resident) published on 30 December 2021
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Review from J S (Daughter of Resident) published on 7 May 2021
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you are comforted in the knowledge that your mum is cared for and safe at Cherry Trees. I am also very pleased that your mum is happy here at Cherry Trees. Kind regards Sharron Whaley
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Review from J E (Son of Resident) published on 5 February 2021
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you believe your father was treated with care and dignity. We very much enjoyed getting to know your father and we would like to once again offer our sincere condolences to you all. Kind Regards Sharron.
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Review from Eve O (Granddaughter of Resident) published on 11 December 2020
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents, and I am very pleased to hear that you would describe our home as excellent in all areas. I am pleased you feel we have given your grandfather a new lease of life. Kind Regards, Sharron Whaley
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Review from L M (Granddaughter of Resident) published on 8 December 2020
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Reply from Sharon Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our level of care as excellent. I am pleased your mind is at ease to see your grandad thriving in the care home during the difficult times of the pandemic.
Kind Regards Sharron Whaley
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Review from R H (Daughter of Resident) published on 16 November 2020
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our level of care as excellent. It is also pleasing to hear that your dad has settled is comfortable and absolutely loves it here. It is also pleasing to hear that you are very satisfied with your dad's care
Kind regards, Sharron Whaley, Home Manager
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Review from P L (Wife of Resident) published on 28 October 2020
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees. Your positive feedback is greatly appreciated, and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you would describe our home as excellent across all areas. Kind Regards.
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Review from R L (Brother of Resident) published on 7 October 2020
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Reply from Sharon Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you are pleased with the care we provide.
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Review from L H (Son of Resident) published on 7 October 2020
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Reply from Sharon Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our home to be of a good standard and that you find our hardworking staff to be friendly. It is also pleasing to hear that you would rate the care we provide as ‘Excellent’.
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Review from Pamela W (Daughter of Resident) published on 2 October 2020
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Reply from Sharon Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would recommend the home. It is also pleasing to hear you would describe our hard-working team as caring and understanding.
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Review from V W (Son of Resident) published on 14 May 2020
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Review from Duncan H (Son of Resident) published on 2 March 2020
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you believe our hard-working staff are kind and professional. We very much enjoyed getting to know your father and we would like to once again offer our sincere condolences to you all.
Kind regards, Sharron Whaley, Home Manager
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Review from Keira H (Granddaughter of Resident) published on 25 November 2019
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Reply from Sharron Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you would describe our home as excellent across all areas. We very much enjoyed getting to know Nan and we would like to once again offer our sincere condolences to you all. Kind regards, Sharron Whaley, Home Manager.
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Review from Sue D (Daughter of Resident) published on 18 November 2019
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Reply from Sharon Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you would speak so highly of our home and that we provided your mum with another family. We very much enjoyed getting to know mum and we would like to once again offer our sincere condolences to you all.
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Review from Paul M (Son of Resident) published on 24 October 2019
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Reply from Sharon Whaley, Home Manager at Cherry Trees Care Home
Many thanks for taking the time to leave a review for Cherry Trees, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you would describe our level of care as excellent. It is also pleasing to hear you would describe our hard-working team as caring and understanding.
Kind regards, Sharon Whaley, Home Manager
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The Review Score of 9.9 (9.880) out of 10 for Cherry Trees Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.880 for Cherry Trees Care Home is calculated as follows: ( (228 Excellents x 5) + (31 Goods x 4) ) ÷ 259 Ratings = 4.88
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cherry Trees Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Aug 2023
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Job Title: Home Manager
Joined: 2017
My name is Sharron Whaley, and I am the Home Manager here at Cherry Trees Care Home in Rotherham. I have worked for Orchard Care Homes since November 2014 and have been the Manager at Cherry Trees since 2017.