Review from Leigh M (Daughter-in-law of Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience

All staff made my father-in-law very welcome and they genuinely cared about him. He was well looked after and they were all sad to see him come home.

Reply from Nadia Shepperson, Manager at Ladyfield House Residential Home

Thank you so much for your review. Looking forward to having him back.

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Review from Glenys W (Daughter of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience

My mum came for a 2 week respite break and it was wonderful! The room was lovely. The staff are the most caring bunch of people (my mum said they were angels!).
Knowing she was so well cared for helped us recharge while we were away.
She loved the food (has gained a bit of weight). She enjoyed the

company of both staff and the other residents. She is looking forward to her next stay.

Reply from Nadia Shepperson, Manager at Ladyfield House Residential Home

Thank you so much for taking the time to write us a review. It was an absolute pleasure your mum staying with us and I will ensure I pass on your kind words to the staff team.

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Review from June G (Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience

Really enjoyed my second visit.

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Review from Patricia W (Daughter of Resident) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience

Very pleased with the staff and facilities. I would highly recommend this nursing home to anyone looking for a place for their loved ones in need of 24 hour care.

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Review from Linda R (Daughter-in-law of Resident) published on 23 July 2021
Submitted via Postal Card • Report

Overall Experience

Ladyfield House provided an excellent level of care in a warm and friendly environment. It is situated in a rural setting with many rooms having a view of the surrounding countryside and outside communal areas.

Reply from Nadia Shepperson, Manager at Ladyfield House Residential Home

Thank you for your review; we are very lucky with the views we have.

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Review from L R (Daughter-in-law of Resident) published on 23 July 2021
Submitted via Postal Card • Report

Overall Experience

Very caring and friendly staff. Always pleased to accommodate the requests of both the resident and family. Wonderful individual care given and excellent medical attention. Personal hygiene always taken care of. Not too large an establishment that the individual needs are neglected, this also means

residents know each other and in many cases their family members.

Reply from Nadia Shepperson, Manager at Ladyfield House Residential Home

Thank you for taking the time to complete a review for Ladyfield House. I'm so happy you're pleased with the care your loved one receives and as always, if you need anything, please pop and see myself or a member of the team.

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Review from Jackie C (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience

My husband and I regularly make the 200 mile round trip to visit mum in Ladyfield House where she has been resident for 18 months. Now that non essential travel and visits are not permitted we are completely reliant on telephone calls to check on mum, whilst not wanting to overburden staff with persistent

calls. So, how lovely, this week to receive an Activities Newsletter from Ladyfield which even had a picture of mum in it! A big thank you to the Activities team; you're amazing. Please keep up the good work.

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Review from Fiona B (Daughter of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience

I would like to take this opportunity to thank each and every one of the team at Ladyfields Nursing Home for their outstanding care which was shown to my mum and my family over the past year. My mum resided at this care home following a bad fall at her home which resulted in her being hospitalised for

3 months and losing almost 3 stone in weight. The staff worked together to provide a well balanced diet and gradually my mum put her weight back on.
Nothing was too much trouble and each time we visited it felt as though we were visiting her at home.
My mum had dementia and although she didn't know who I was most of the time knew the staff and loved them all equally. They made sure to involve her in different activities and most of all was treated with respect.
Sadly my mum passed away on Monday 6 January very peacefully and with dignity and this is all down to the unsung heroes of this care home who have shown nothing but love care and compassion during this very difficult time.

Reply from Michelle Bracknall, Home Manager at Ladyfield House Residential Home

On behalf of the team at Ladyfield House, I would like to thank you for your card and flowers.
Your kind words are very much appreciated and are a reflection of our values in providing a loving, caring and comfortable home.
It was a privilege to have known and cared for your mum Fiona and we will treasure the friendships and memories we have made with you and your family.

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Review from S T (Daughter of Resident) published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience

My 88-year-old mother is usually very independent but required respite care at Ladyfield House after falling and breaking her wrist. Over the years I've been in several 'similar' facilities, both with her and older relatives - but I cannot begin to describe how different Ladyfield's is. From the moment

we arrived - at 11.30 at night - the standard of care here has blown me away. The time taken to make each resident happy and comfortable is incredible. The dignity with which they are treated is like nowhere else. Time is even taken to develop individual meal choices. Activities are arranged regularly, but mostly the kindness and patience of the staff is beyond compare.

Reply from Michelle Bracknall, Home Manager at Ladyfield House Residential Home

Thank you for your kind words, they are much appreciated.

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Review from J T (Resident) assisted by family/friend published on 9 September 2019
Submitted via Postal Card • Report

Overall Experience

I fell and broke my wrist so I could not stay at home. I am staying Ladyfields until I can take care of myself again. I am very comfortable and happy here and everybody is very kind. The food is very good and I will definitely leave heavier than when I arrived. I like that they have activities for us

and when it was lovely and sunny we sat outside. Thank you for looking after me.

Reply from Michelle Bracknall, Home Manager at Ladyfield House Residential Home

Thank you for your kind words, it is much appreciated.

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Review from Megan L (Daughter-in-law of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother-in-law was a resident at this home for a short period of time before her death. During her residency the care she received was excellent. On her arrival, she was welcomed warmly by members of staff. Visiting, we were immediately struck by the lovely atmosphere within the home. The staff were

so kind, helpful and friendly - interacting with residents continually, responding to requests and queries in a pleasant manner. Laughter and singing could be heard coming from the kitchen - contributing to a feeling of normality. Small acts eg giving ice lollies to visiting great-grandchildren made big impacts! Ladyfield was always bright and clean. The staff worked hard and looked after my mother-in-law with care and love - two members of staff being with her at the time of her death. Please convey our thanks for making the last few weeks of her life as comfortable and peaceful as possible.

Reply from Michelle Bracknall, Home Manager at Ladyfield House Residential Home

Thank you very much for your kind words. The staff and I much appreciate it.

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Review from Jennifer D (Niece of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience

My aunt was admitted to Ladyfield for rehab. Sadly she deteriorated which resulted in a longer stay. I cannot praise highly enough all the staff of Ladyfield; the kitchen staff, administrators, carers and cleaners were so very kind and caring way beyond the call of duty. Always a smile, often a song

coming from the staff as the worked. Their patience with clients seemed boundless. I will never forget the way the dignity and respect shown to my aunt and others.

Reply from Michelle Bracknall, Home Manager at Ladyfield House Residential Home

Many thanks for your very kind comments Jenny.

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Review from Diane E (Daughter of Resident) published on 26 July 2018
Submitted via Website • Report

Overall Experience

My mother has been treated very well during her stay here. The staff and management team make it easier to sleep at night! There is a great deal of care at this home. Very clean and very friendly.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and the staff would like to thank you for your kind review.

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Review from Margaret M (Daughter of Resident) published on 17 April 2018
Submitted via Website • Report

Overall Experience

Mum was admitted after 13 days in hospital and she needed a good deal of care as she was very confused. After 3 weeks, we have our mum back and although still needs her confidence building, all aspects of her care has been well catered for and has been a godsend for her family.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and staff would like to thank you for your kind review

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Review from Geraldine N (Friend of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience

Really lovely friendly environment which is resident-centered.
Nicely decorated and smells clean and fresh.
I would recommend this care home to friends and family for their loved ones.
Staff and manager are so warm and welcoming. The care they provide is excellent.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Jeanette and her team would like to thank you for your review.

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Review from Jonathan M (Son of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience

My Father chose to go into Ladyfield House Residential Home to receive respite care after undergoing surgery. The home emits a wonderful warm atmosphere and all the staff are repeatedly upbeat, friendly and welcoming. My Father is thoroughly enjoying his stay at the home and extolls constant praise

for the efficiency and friendly nature of all the staff.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and the staff at Ladyfield would like to thank you for your kind review.

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Review from Lauren T (Granddaughter of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience

My grandma stayed at Ladyfield House for some respite care and I don’t think we could have chosen anywhere better. She was treated with dignity and respect at all times, the staff were always welcoming and nothing was ever too much to ask.
The home was always kept very clean and tidy, unlike some

others we viewed. Grandma mentioned she was especially happy with the activities that were offered and that the food was nice too which reassured us we had chosen the right place.
There was always a happy atmosphere when we walked through the door, would highly recommend.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and the staff would like to thank you for kind review.

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Review from Jenny A (Daughter of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience

My mum is a resident at Ladyfield. She has required emergency medical treatment on two occasions whilst being there and if it was not for the observant, caring staff, my mum may not be here today.
I feel happy knowing she is in a safe, caring environment where she is well looked after and stimulated

by daily activities and events. Ladyfield has now become my mum's home and I would recommend Ladyfield without a doubt.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and the staff would like to thank you for your kind review.

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Review from Gem (Regular Volunteer) published on 21 February 2018
Submitted via Website • Report

Overall Experience

I came for a visit recently. The staff were very friendly and I was welcomed by everyone. The care home has lovely decor which relates to the residents. The care home smelt lovely and the residents seemed so happy and I had lovely conversations with them. Such a lovely place, lovely staff and management.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and all of the staff would like to thank you for your kind review.

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Review from David C (Grandson of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience

My Grandmother has been staying here for the last 6 months. She has settled in really well. The carers are fantastic always helpful and treat my Grandmother with the respect and dignity she deserves. The home is spotless and in a nice rural area so is very quiet.
The communal areas are really nice

and there are normally lots of activities going on. The management team and all staff work incredibly hard to make the home a warm and inviting place to be.

Reply from Jeanette Hudson, Home Manager at Ladyfield House Residential Home

Myself and all of my staff would like to thank you for your kind review.

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Ladyfield House Residential Home

Care Provided by Ladyfield House Residential Home

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Funding & Fees Guide for Ladyfield House Residential Home

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