Swallownest Care Home

Chesterfield Road, Swallownest, Sheffield S26 4TL
Submit a Review
9.7 119 Reviews
  • Swallownest Care Home, Sheffield
Swallownest Care Home, ideally located in the attractive village of Swallownest, just four miles from Rotherham, supports older people to lead their best lives with personalised residential and nursing care.

A purpose-built, welcoming home with single and en-suite bedrooms, a hair salon, minibus for day trips out and pretty enclosed garden, Swallownest is a lovely space for residents to enjoy their later years with the peace of mind that they've got round-the-clock support from an experienced and compassionate team.

Getting to know residents, the care team take the time to design plans around their individual needs and preferences, consulting with loved ones too. They focus on ensuring residents lead a happy quality of life, including connecting with the wider community, spending time with others residents or enjoying the peace and quiet if they prefer.

Everything at Swallownest is overseen by the brilliant home manager, who goes above and beyond to ensure residents are supported to lead their best lives at Swallownest.

Show Swallownest Care Home on the Map

Care Provided by Swallownest Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Janette Myers (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Swallownest Care Home Reviews (119)

Total of 119, showing 1-20
9.7

Swallownest Care Home has a Review Score of 9.7 (9.724) out of 10, based on 17 reviews in the last 2 years. Over all time Swallownest Care Home has 119 reviews.

Overall Experience

  • 100
  • 18
  • 1
  • 0
  • 0

Date Published

119
3
6
17
102

Review from Jill M (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On the whole, the care home is good, the staff are great, they work hard. Regarding the activities, they are poor, at first, it was very good, I can understand the person who ran them has been off and her deputy has left, there hasn't been anybody to replace her. It didn't help matters when the lift
wasn't working for 12 weeks just before Christmas. Everything was cancelled.

Reply from HC-One Limited, Administrator at Swallownest Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We can confirm that although the lift was out of service, activities were planned around this to ensure some continued for our residents, and the work was completed by Christmas Eve. Although no wellbeing coordinator was in post for around two weeks, the care staff did a great job with supporting activities and one to one time. Activities are part of all staff roles, and everyone plays their part in spending time with our residents; we see this as integral to building good relationships between colleagues and residents. The wellbeing coordinator has now returned, and we have recruited an additional wellbeing colleague who has commenced her role in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D D (Mother of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the staff friendly, the home spotlessly clean, always going that extra bit to help, always greated with a smile and a quick update on my mum, make time to make you feel welcome even though they always busy, not just the caring staff every one of them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John F (Son of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum into Swallownest last week and staff and management have been wonderful in helping to facilitate the move. Although Mum has taken a bit of time to deal with the move, staff have been excellent in reassuring her and helping her settle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra H (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for five and a half years. In all that time I never had any occasion to be anything but satisfied with the care she received. Lots of activities to which we were invited and enjoyed. The home has a friendly and welcoming atmosphere. In mum's final days, she was cared for with dignity,
love and respect as were we. It felt like everyone was part of the family not just staff doing a job. Can't praise them enough and would highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bernie W (Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home. All staff were helpful and supportive. I couldn’t fault anything with the care given to my 102-year-old mother-in-law. Would definitely recommend this care home to anyone currently searching for a place for their relative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S T (Daughter of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident here for over four years. I have felt very happy with her care. There is almost a family atmosphere here. The staff do their best to include everyone, even in the smallest of ways. In a recent room change (due to renovation), great attention was paid to her being happy, bed facing
the window, colours of the decor for which I was pleased.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Swallownest Care Home for a few weeks and is already settling into her new place of living.
I can't thank the staff enough for their care and compassion for Mum particularly as she is unwell at the moment but is improving each day. The care she is receiving is excellent and the
staff are so kind and caring.
Myself and sister know Mum is in the best place as she needs 24 hours now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Natalie C (Granddaughter of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The well-being staff helped to organise a 100th birthday party for my granddad. We were given the use of a room to enable us to bring in a fish and chip takeaway for 10 of us. The room was decorated for us with balloons and a large banner, we were allowed to borrow plates and cutlery and were given
napkins and tumblers. One of the staff even came in on her day off to finish decorating the room. The kitchen staff made a lovely 100th birthday cake and other staff popped into our celebrations to check everything was going well. All provided at no cost to us. It helped to make a special day for my granddad. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gwen B (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been made very welcome and settled in with the support from all the staff. She calls it a five-star hotel.
The only issue is despite being labelled, some items have gone missing.

Reply from Clare Sheehan, Careline Advisor at Swallownest Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted your mother is so well settled in our home. We hope you will accept our apology that the labelled items are missing. Please liaise with the home’s management who will be able to support you to either locate the items or replace them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie W (Daughter of Resident) published on 28 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After Mum's stroke, both her and Dad were having a miserable time at home not getting out and now they have come to live at Swallownest their lives have improved no end. They have amazing staff who treat them like family. The food is lovely, they always have lots to tell us about what meals they have
had and what activities they have been doing. I can't thank the staff here enough for giving them the quality of life they deserve and for giving us peace of mind knowing they are safe and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey S (Daughter of Resident) published on 28 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have loved being here. Putting on weight with the lovely food, both thriving.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marjorie B (Wife of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Swallownest Care Home was recommended strongly to us (me and my son) and we are so pleased to have my husband being cared for here. The staff have been so caring and kind putting our concerns at ease. My husband would be at peace knowing he has been cared for in this way. We are extremely grateful that
in his final days he will be cared for with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Wife of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband really enjoyed his stay at Swallownest Care Home. He was well cared for and got on well with all staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark B (Son of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Swallownest for six months now. He and the family are extremely happy. The level of care is fantastic, and the manager runs the home to a very, very high level. Having had other family members in care homes (all with bad experiences) in recent years, Swallownest is like a breath of fresh
air.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making a decision to place a loved one in a care home is a difficult one for all involved. We couldn't have been more supported by the manager at this carehome. She was understanding and accommodating. She put our minds at rest and gave us much confidence that our mother would be well supported and
taken care of - standout points to note are:
- a sense of calm
- residents looked clean and tidy
- dining and lounge areas are inviting
- staff we met were helpful and kind
After looking at other care homes, we were happy to have found Swallonest.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P E (Son of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a permanent resident in this lovely care home; she has settled in well and made friends with the other residents and the fantastic staff that work here. It is reassuring to know that she has round-the-clock care. The staff help her every morning to dress, and they take her down for dinner
every day. The residents can take part in various social activities throughout the week, ranging from, occasionally, live entertainment and sometimes a quiz, and last week, she was out in their patio area, helping the care home plant some garden plants ready for today's open day. Her room is set up to meet her own personal needs. All the care staff in this care home are so friendly and caring. It wouldn't be fair not to mention the lovely staff who clean her room and the maintenance man who helped my mum make her room her own. For us, as a family, I love spending the day here at the home with my mum when I can, and we are made to feel welcome too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hilary C (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent rearranging of the care home. Much more appropriate for those who are unable to mix. So peaceful! Fantastic result for residents, staff and visitors. Also better for those in the main building who are much more active and have better access to the facilities available.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue S (Sister of Resident) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident since early December. After a spell in the hospital,
he was no longer able to return to his house to cope alone and having two family members in care homes previously; I can honestly say that Swallownest is the nicest, friendliest home I've been in. It really does feel
like home-from-home; very welcoming, and nothing is too much trouble. I can safely say that you won't regret choosing Swallownest Care Home for your loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M L (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our elderly mother went for respite care after a fall and a spell in hospital for a broken hip. She has been well looked after at Swallownest and appears to be recovering well. We, as a family, are hopeful that Mum will be able to stay long-term because we are very satisfied that she is safe and well
cared for in a comfortable environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was unable to cope at home and reluctantly moved into Swallownest Care Home. It took a couple of weeks for her to settle in, but the staff became her friends. As her needs changed, so did the care she received until she passed away.
Although not an ideal situation, Swallownest Care Home made the
most of the situation, offering friendship and care.
Too many lovely staff to mention!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Swallownest Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Swallownest Care Home is calculated as follows: ( (153 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 199 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swallownest Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Jan

Jan Myers

Job Title: Home Manager

Introducing Jan Myers
Home Manager at Swallownest, Sheffield


What does ‘kindness’ mean to you?


“Be the change you wish to see in the world, be kind, stay humble, work hard and keep smiling”


As a Registered Nurse, Jan has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Jan closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jan remarked:


“I am passionate about delivering the highest standards in care and the quality of life for Residents and I am so proud of my team and the kind care we provide as a whole, to all that enter our home.”


Outside of work, Jan enjoys spending quality time with her family, especially her grandchildren, who she says are, “The greatest gifts that I have ever been given in life.”


If you would like to find out more about Swallownest, Jan would be delighted to have an informal discussion with you to answer any questions and provide further information.


Frequently Asked Questions about Swallownest Care Home

What types of Care is Swallownest Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Swallownest Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Swallownest Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Swallownest Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swallownest Care Home to the centre of Sheffield?

5.8 mile(s) as the crow flies, distance by road may be significantly further.