Swallownest Care Home

Chesterfield Road, Swallownest, Sheffield S26 4TL
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9.7 119 Reviews
  • Swallownest Care Home, Sheffield
Swallownest Care Home, ideally located in the attractive village of Swallownest, just four miles from Rotherham, supports older people to lead their best lives with personalised residential and nursing care.

A purpose-built, welcoming home with single and en-suite bedrooms, a hair salon, minibus for day trips out and pretty enclosed garden, Swallownest is a lovely space for residents to enjoy their later years with the peace of mind that they've got round-the-clock support from an experienced and compassionate team.

Getting to know residents, the care team take the time to design plans around their individual needs and preferences, consulting with loved ones too. They focus on ensuring residents lead a happy quality of life, including connecting with the wider community, spending time with others residents or enjoying the peace and quiet if they prefer.

Everything at Swallownest is overseen by the brilliant home manager, who goes above and beyond to ensure residents are supported to lead their best lives at Swallownest.

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Care Provided by Swallownest Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Janette Myers (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Swallownest Care Home Reviews (119)

Total of 119, showing 41-60
9.7

Swallownest Care Home has a Review Score of 9.7 (9.724) out of 10, based on 17 reviews in the last 2 years. Over all time Swallownest Care Home has 119 reviews.

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  • 18
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Date Published

119
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17
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Review from James (Partner of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate the care and attention given to someone with many problems and thankful for what they have done during the pandemic.

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Review from Richard N (Son of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During a very difficult year, the home has always done its best to support, care for and keep safe my elderly 95-year-old mother and kept her family abreast of the current status of the home and its residence.

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Review from Tim S (Son of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professionally run care home. Good staff and the home offers a full range of activities for those that wish to use. During these last few “ lockdown “ months communication from the management team has been first class and the support of the activities “ team” to enable digital contact has been
exceptional. It’s satisfying to trust an organisation such as this! I appreciate that the recent (and ongoing) serious health / virus issues must be a concern for staff. This is recognised by me and I say a big Thank you.

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Review from David B (Son of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved here in January 2020 and has always received the very best of care. I’ve found the home to be clean, friendly and welcoming. The nursing and care team treat Dad with dignity and respect, and the activities team engage, entertain and amuse him. Living here has given him his quality of
life back.
During the Covid-19 crisis, the manager and staff have worked tirelessly to keep residents safe and relatives informed. The activities co-ordinator has organised regular video calls with Dad, which have made lockdown so much more bearable for all of us. My family are extremely grateful, and we thank you all.

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Review from Sue T (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank the manager for guiding and helping me through what has been a very stressful period for my mum and myself. Mum has been in hospital for a week and needed care when she came out. The manager has been a huge support to me helping with the transition from hospital into a care home with
ease. My mum is at the start of her journey at Swallownest but I am very confident that after a few days she will settle and enjoy her time there. Because if the Covid situation I haven’t been able to look around myself but I’m confident that it will all be excellent. The few staff I have met and spoken to on the phone so far all seem very kind and caring. I have spoken to a few people who know of the home and all have spoken of the wonderful leadership that it has in the manager.

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Review from Alex M (Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is by far one of the best, well-managed homes in the locality. Particularly since the arrival of Covid-19, they took the necessary precautions to protect my Nan and all the residents from the pandemic and managed the situation excellently. The staff as a whole are brilliant at their jobs and
are a credit to the home, we can’t thank them enough for keeping my Nan safe and well at this trying time

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Review from Beverley C (Daughter-in-law of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been here for 10 months and is very happy. We get regular pictures of her doing activities even whilst covid-19 lockdown is ongoing and we are kept informed by the manager regularly. The staff are lovely and treat residents with the respect they deserve, the meals are very good and
they get lots of little treats too. I would not hesitate to recommend Swallownest Care Home to anyone.

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Review from Richard B (Son-in-law of Resident) published on 5 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been in this care home since 16/1/2020 his care has been outstanding. It's so reassuring to know he’s getting such wonderful care. We are so grateful to all the staff. Thank you so much for your hard work and care in these trying times.

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Review from Angela R-T (Daughter-in-law of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother-in-law went into the home in January. From the moment she arrived, she was included for lunch and cups of tea. The home is clean and welcoming with lovely furnishings and décor. The activities were varied and besides the many in-house activities included going to tea dances, coffee
mornings and even going to the pub. The home locked down on 13th March a good 10-days before the rest of the country. They have had no incidents of the virus and have been testing both residents and staff. Whenever we ring anyone at the home, they are really helpful and caring, and given how busy they must be, extend every courtesy and reassurance to us. The activities co-ordinator sends us regular photos of her, and most facilities are still in place, with carers doubling as hair-dressers, so the residents are still in a routine and being entertained by this lovely set of carers. We feel blessed that we chose this care-home, and can’t thank them enough for everything they do.

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Review from Ian D (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this care home for a few years now and is really happy here. She thinks of it as her home. She has a lovely ground floor room which allows her easy access in and out even at 99. The staff look after her very well, especially during this covid crisis. We have had regular updates and
video calls provided by her lovely carers. Many thanks from all the family.

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Review from Stephen W (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only comment on the care that has been given to my mother, and I cannot fault anything about the care given.
Every member of staff has been excellent in the care that is given.
I would recommend this home to anyone who asked me

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Review from Norma B (Grandson of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been in Swallownest Care Home for over 18 months and absolutely loves it. She feels it is her own home, and is loved and cared for by everyone. The fact that she is so happy takes away the stress for her family. It is extremely clean, the meals are delicious and the entertainment is
brilliant. The 'workforce', whatever their status, are always cheerful and obliging. I would like to say a huge thank you to everyone there, especially at this moment in time, for keeping my mum safe, secure and happy. You are all doing a remarkable job and it is down to the dedication of everyone there that this is achieved. I cannot thank you enough.
Under normal circumstances, it's an absolute pleasure to visit, not only Mum but everyone there. So at the moment, with lockdown in place, thank you for the video calls you organise. We are looking forward to the time when we can see you all again.

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Review from John B (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was fortunate to obtain a room at this facility late in 2019 before the Coronavirus had impacted on the UK. My initial view of the home and the staff was that it was very family-focused and professionally managed. The whole home is clean and always fresh smelling. Having experienced several
other local care facilities with both my parents, I was able to rate Swallownest at the top of the league table from a position of experience.
My initial view was amplified significantly when the Coronavirus hit. The professional way the staff and management have performed during this time is exemplary. I would like to praise the staff in relation to how they have maintained contact between the residents and their family. During a very tough period for all involved, a weekly face to face video call with loved ones has been wonderful.
The personal commitment of the staff that facilitated this, is something we will not forget.
Thank you and God bless you all.

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Review from Christine R (Daughter of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to home with high levels of anxiety. With correct and regular medication and the excellent food she is now much better. The staff have been excellent in enabling her to feel much better.

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Review from Steve D (Son of Resident) published on 5 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 82-year-old mum had endured 4 weeks in hospital after being diagnosed as having had a heart attack.
She had recently been diagnosed with early-stage dementia.
Her decline over those 4 weeks was staggering and we were told after 3 weeks she had 3 months left.
My Dad couldn’t have coped with her
at home but given his age (82) we wanted to get her as close to his house as possible.
One of my work associates had only just been telling me that after looking all over S Yorks he had got his Mum into Swallownest as he felt it was the best in the area.
This home was 200 yards away from where Dad lived so ideal.
The Manager was superb as she visited my Mum in hospital and watched the (non) care she was getting and as my Mum could now barely move she got her into the home within 48 hours.
Unfortunately, my Mum was only there for 6 days but the manager and all the staff were brilliant and made those last few days 100% better for both my Mum and, just as importantly my Dad. Thank you.

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Review from H M (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Swallownest after spending a month in a palliative care unit. My family and I were naturally anxious at him being moved from a medical environment, with doctors at hand, to a nursing home, where it would be a local GP service and community palliative team that would provide
his medical care. The balance between a hospital environment and a nursing home has its advantages and disadvantages and there were times when we were concerned at the staffing levels at Swallownest but this was not the fault of the staff/management at the home. The staff that cared for my dad were very kind and also took time to consider my family's stress at the situation we faced. My dad liked the staff very much which was a comfort to know. It was clear they cared. The carers work long shifts and were often run off their feet. I wish for their sake there were more staff. They were all lovely to my dad and I am grateful for their care to him. Moving him to the nursing home was the right decision.

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Review from E J (Wife of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Staff are all very considerate and helpful. Nothing is too much trouble.

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Review from Susan H (Daughter of Resident) published on 16 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this review after the passing of my lovely mum in the home.
My mum has been in the home a little over three years and has had amazing love and care in that time from the manager to the cleaners and laundry staff and everyone in between.
The food, cleanliness of her room and all of the public
areas, the amount of activities designed to stimulate and occupy the residents, the respect afforded to her as a person in her own right and not just another resident, have all been brilliant.
I cannot praise the home enough for all that they have done for my mum - saying the home, I mean the staff which make the home what it is.
Thankyou, Thankyou, Thankyou.

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Review from Debbie B (Daughter of Resident) published on 20 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this care home highly enough. My dad had a stroke in November 2018 and suffers with dementia. He was so independent prior to this stroke that the thought of him moving to a home filled me with dread. I needn't have worried. I visited a few times (unannounced) before he moved in and was
always happy with what I saw, there was a good feel about it. All the staff are brilliant, good at their job, genuinely supportive, caring and kind. Hugs and kisses are freely given! The staff morale is excellent, which clearly has a positive effect on the residents and their families too. I visit regularly and I witness the warmth and support that the staff provide. Varied activities take place often, and are well planned and great fun! I never imagined seeing Dad joining in with a singalong and yet he was smiling and singing his heart out. Food is excellent too. A huge, heartfelt thank you to all staff, they go that extra mile to make this place wonderful.

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Review from Janet B (Daughter of Resident) published on 17 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for all the staff at Swallownest Care Home. Nothing is ever too much trouble. Everyone is very kind and caring, not just towards my mum but towards me and my family. The place is very well run and very clean at all times.
It's so good to see mum with a smile on her face every
day when we visit. The nursing staff are always on hand when mum hs her epilepsy episodes/mini-strokes etc. They have taken a big weight off my shoulders. I feel 100% confident mum has the best care we could wish for.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Swallownest Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Swallownest Care Home is calculated as follows: ( (153 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 199 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Swallownest Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

Jan

Jan Myers

Job Title: Home Manager

Introducing Jan Myers
Home Manager at Swallownest, Sheffield


What does ‘kindness’ mean to you?


“Be the change you wish to see in the world, be kind, stay humble, work hard and keep smiling”


As a Registered Nurse, Jan has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Jan closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Jan remarked:


“I am passionate about delivering the highest standards in care and the quality of life for Residents and I am so proud of my team and the kind care we provide as a whole, to all that enter our home.”


Outside of work, Jan enjoys spending quality time with her family, especially her grandchildren, who she says are, “The greatest gifts that I have ever been given in life.”


If you would like to find out more about Swallownest, Jan would be delighted to have an informal discussion with you to answer any questions and provide further information.