Review from Brenda G (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience

My brother and I have been very happy with all aspects of our mother's care while she is a resident at this care home. She is of a great age, and because of this, has the most complex care/medical needs! These needs have been well met by all the staff at the home. Our mother has been treated with dignity,

and her room is always fresh and clean. I have always found the staff friendly and helpful at all times.

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Review from Susan J (Daughter of Resident) published on 1 June 2022
Submitted via Postal Card • Report

Overall Experience

My mother was cared for during a period of two years at Alexander Court. She was very ill but due to the constant care and attention my mother lived for two more years than expected. Thank you for their expertise and friendliness whilst I was not there with her. The nursing care was excellent, especially

through the pandemic.

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Review from Martin W (Son of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience

Excellent care. The staff are friendly and caring to my mum. Her mental health has improved since she came into the home.

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Review from B L (Sister of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience

My sister has been a resident of Alexandra Court for the past 14 months and has settled well in the home. She has a very good relationship with her carers and has been encouraged to join in activities, when possible, organised by the staff. Special attention is given to her individual needs and preferences

and every effort is made to ensure her well being.

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Review from Sylvia M (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience

My father went into Alexander Court, Sheffield, in September 2015 after a fall that affected his mobility. He was made very welcome by the management, and especially the care staff and has remained very happy there throughout. During the pandemic and lockdown, the staff have been particularly remarkable

about his level of care and overall wellness. I was able to have a well-organised garden visit for his 100th birthday in August 2020, and have now started a weekly visit inside the home in addition to the zoom calls which have been an added bonus. It is lovely to see my Dad so happy in his surroundings, even at 100 years old. The staff are all lovely and keep me well informed about his health and wellness situation, and always ask if there is anything else that I want to be done for him. The standard of cleanliness in the home is also worth a very positive mention, in addition to the wide-ranging activities and theme events carried out.

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Review from Graham F (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience

I find Alexander Court a very good care home for my father. He got to the age of 100 in August 2020 and they couldn't do enough for him. The staff take a big interest and are thoughtful and caring, and me and my sister are quite satisfied with him being in there.

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Review from Claire F (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience

My mum moved into Alexander Court a week before the first Covid lockdown, she has received excellent care and whilst I have not been allowed to visit they have helped to make mum's life as comfortable as is possible.

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Review from Michael P (Son of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience

My mother came here in April 2019 from hospital as palliative care having been given, at best, a few weeks to live. She lived for more than a year and a half, and one of the main reasons for this was definitely the good quality care provided. The staff were genuinely kind and caring. My mother came

to regard it as her home and was happy there until she finally died in November last year. I was responsible for looking after my mother and it was a great relief for me not to have to worry about the care she was receiving.

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Review from C B (Daughter of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience

My mother was transferred here on discharge from hospital for end of life care, however long or short that may be. We were pleased to have Alexander Court as one of our options and feel that we made the right choice. Mum is really well looked after, given the care and support she needs in her twilight

weeks. The staff are extremely professional and caring and in these difficult times of Coronavirus, still find time to support the family too. Mum always looks lovely when we go to see her and the staff are very attentive.

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Review from Andrew B (Son of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience

We can honestly say that the standard of care and understanding at this home is second to none. The staff and management looked after my father exceptionally well in difficult circumstances up until his passing, always keeping us informed and making us feel very welcome on visiting.
The level of communication

from management and the very caring staff on all levels are a credit to the company. This home is highly recommended to anyone who has the difficult decision to make with a relative; this is a home from home. Having just seen the CQC rating, I would ignore that to be honest.

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Review from F B (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience

My husband was end of life. The staff ensured that he was never uncomfortable and was never distressed. All medication was given on time and efficiently. His care was excellent, he was always shaved and clean and didn't smell. His mouth and eyes were always moist. I couldn't wish for anything more for

him at the end of his life. I was also well supported and given frequent coffees.

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Review from Susan R (Sister of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience

Everyone is friendly and helpful. I feel happy with the care given to my sister. Staff look after her so I am able to get on with my own life.

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Review from Ali G (Son of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience

The standard of care at Alexander Court is excellent. The staff are well trained, supported and administer a very high level of care. I visit my mother every day and regularly observe both the day and night staff.
The home is also very clean and the food is very good. I am delighted that my mother

is so well looked after.

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Review from Cheryl O (Daughter of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience

My Mum is a recent resident and she is treated with respect, care and love. I know she is in brilliant hands when I leave her. They give me peace of mind. The staff also make me and my family welcome and make it feel like one big happy family.

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Review from Peter L (Son of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience

Staff very good, all know what they are doing.
Food very good, good choice, clean all the time. No complaints.

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Review from Lena G (Wife of Resident) published on 20 March 2019
Submitted via Postal Card • Report

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It was first class.

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Review from Tony S (Son of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience

My mother is always well cared for.
The staff are very helpful and friendly.
I would recommend this care home to anyone who's relative needs care.

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Review from R D (Niece of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience

I have recently been visiting my aunt at Alexander Court and find it to be a lovely "home from home".
The staff are fantastic and friendly.
My aunt's room is always clean and tidy. The food is lovely.
Most of all, it is clear that my aunt is well looked after and loved.

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Review from Gillian W (Goddaughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience

Since my Godfather has been here, I have had no worries about his everyday welfare. He has been looked after when he had has his "off" days and I have been contacted on any occasion when he has been in need of any treatment.
His health has improved, as has his state of mind. He enjoys being here and

is looked after so well. I have had no negative thoughts about his welfare whilst being here.

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Review from Shirley F (Sister of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

Having only been able to gather my impressions of this home for 5 + weeks, it's a fairly short time to observe,m but I sensed a pleasant, homely atmosphere and a bright and light feel to the place. The cleanliness too was noticeable. All the staff I have seen are kind, compassionate and encouraging

to my sister. Any medical needs have been dealt with promptly and efficiently. The food is good; returning from a morning out with my sister, I was given a nutritious hot meal and my offer to pay was something was rejected.
I feel my sister is in good hands.

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Alexander Court Care Home

Care Provided by Alexander Court Care Home

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Funding & Fees Guide for Alexander Court Care Home

Facilities