Please discuss fees with the Home Manager - Self-funded nursing care is plus ~ Funded Nursing Care.
All visitors welcome.
Car park on site.
Alpine Lodge has a Review Score of 9.5 (9.509) out of 10, based on 18 reviews in the last 2 years. Over all time Alpine Lodge has 83 reviews.
Review from Margaret C (Daughter of Resident) published on 14 September 2018
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frederick L (Husband of Resident) published on 10 September 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Reg W (Son of Resident) published on 10 April 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.509) out of 10 for Alpine Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.509 for Alpine Lodge is calculated as follows: ( (132 Excellents x 5) + (64 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 214 Ratings = 4.509
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Alpine Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Oct 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Administrator
Joined: 2015
Gerard is the first person you will meet at Alpine Lodge.
Having worked within Social Care for over 20 yrs he is very experienced and has achieved Level 2 NVQ and Dementia Stars Silver and Gold qualifications.
He has very high standards and is a firm believer that Person Centred care is key and that the residents deserve to live an independent, rich and fulfilling life.
His main achievement at Alpine Lodge is to keep the home running smoothly daily, managing everything from Finances, HR, and Enquiries to making sure residents' favourite newspaper is delivered.
Job Title: Care Home Manager
Joined: 2023
Andrew Harrison-Ireland is the experienced manager at Alpine Lodge.