Balmoral Care Home

6 Beighton Road, Woodhouse, Sheffield S13 7PR
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8.9 83 Reviews
  • Balmoral Care Home, Sheffield
Balmoral Care Home in Sheffield provides a welcoming home for people who need care.

Trained, compassionate staff give people personalised care in a supportive environment.

Residents can take part in a whole host of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and specific dietary requirements can be catered for.

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Care Provided by Balmoral Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lesley Christian (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (79)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1998
    • Number of floors: 3

Funding & Fees Guide for Balmoral Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £866 – £966
    • Self-Funded Residential Dementia Care £866 – £966
    • Self-Funded Nursing Care £911 – £1,011
    • Self-Funded Nursing Dementia Care £911 – £1,011
    • RESPITE Self-Funded Residential Care £866 – £966
    • RESPITE Self-Funded Residential Dementia Care £866 – £966
    • RESPITE Self-Funded Nursing Care £911 – £1,011
    • RESPITE Self-Funded Nursing Dementia Care £911 – £1,010
  • (these prices are only a guideline, please contact Balmoral Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are welcome, please attend reception to sign in. The home currently have protected meal times - if you wish to visit within meal times please speak to the unit and arrange


  • Parking

  • 2 car parks, one in front of reception and one at the back of the building


Balmoral Care Home Reviews (83)

Total of 83, showing 1-20
8.9

Balmoral Care Home has a Review Score of 8.9 (8.869) out of 10, based on 8 reviews in the last 2 years. Over all time Balmoral Care Home has 83 reviews.

Overall Experience

  • 41
  • 35
  • 5
  • 1
  • 1

Date Published

83
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Review from Helen L (Daughter of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided but the staff is brilliant. Very professional and caring. I love the activities arranged by the coordinators. The admin staff are so efficient and friendly. The home is clean, welcoming and safe for the residents and visitors.

Reply from Lesley Christian, Manager at Balmoral Care Home

thank you for your kind words staff work very hard to ensure each resident and visitor are made welcome to our home.


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Review from S C (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has needed to be admitted several times over the last few months for emergency respite.
Mum has always been welcomed back with open arms and the staff team has gone above and beyond to care for her.
Mum decided she wanted soup for breakfast which was actioned immediately and Mum loved it.
The
care staff are amazing and include my mum in all the activities the home has to offer.
First and foremost, my mum is in a safe environment and she is very well looked after and it is the only place she would return to if there is another emergency.
A big thank you to everyone, you are all fabulous.

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Review from Kirsty E (Granddaughter of Resident) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly helpful staff. My nan is always clean and tidy regardless of the times we visit. She seems very well looked after and staff always come as soon as they can if there are any issues or concerns that we may have.

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Review from W H (Daughter of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend enough the carers and people who run activities at Balmoral Care Home, the nursing staff, activities, managers and admin staff.
Mum had a wonderful ten months of her life filled with laughter and love. Nothing seemed to be any trouble for them. Not only Mum but myself and other visitors
were treated as family at the home.
It took the worry and work out of caring for Mum so I could have fun and entertain my mum - worth the money.
My only complaint is the lack of response from admin regarding finance by email.

Reply from Lesley Christian, Manager at Balmoral Care Home

Thank you for your feedback, apologies for the delay in finances, this is now better due to the change in companies.


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Review from C J (Niece of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, caring and professional; they treat all residents with dignity. There are always indoor activities as well as excursions, such as taking residents to the coast, including a fish and chip lunch. Our aunty didn't want to go into a care facility, but she loves it. This care
home facility comes highly recommended.

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Review from David C (Son of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's short time in your care, I have all the staff friendly, courteous and very professional. I have been kept very well informed as to her condition and can only give all my thanks to all involved for making Mum's final weeks at comfortable and pleasant as possible. I would not hesitate
to recommend Balmoral Care Home in the future.

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Review from Andrew G (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum likes it at Balmoral Care Home but we feel the food choices are very limited. The staff are always friendly and makes Mum feel better with banter and lighthearted humour. My issues are my mum's teeth have not been brushed every day and also the lack of dentist visits. I get phone calls about
any issues regarding Mum's welfare which is excellent. The home is very clean and doesn't smell at all. Mum's room is small and in need of decorating to make it homely. Lunchtime food choice is soup and sandwiches, 6 days a week is boring and repetitive.

Reply from Hannah Burke, Marketing Executive at Balmoral Care Home

Thank you, Andrew, for your feedback. All of our team are committed to providing the best possible care experience and we are pleased to hear your kind comments about the team at Balmoral Care Home. We are sorry to hear that your mum is not happy with her meals. Our menus are created with feedback from residents and reflect their likes and dislikes. Residents have a food passport to capture any particular requirements or wish in relation to food or the serving of meals. If our menu features something that is not to their liking, residents are able to request an alternative meal or order something from our Chef’s special menu that day. We can also give reassurance that all of our residents receive regular hygiene visits from the dentist. We kindly ask that you reach out to the home if you would like to discuss your concerns further. Thank you.


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Review from K S (Daughter of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care for our mum. The room is okay, don't agree that we have to pay the top-up fee. Mum has paid into the system all her life and is still paying. Balmoral is a nice care home. Mum was in a previous care home (which should be closed down). We have peace of mind now she is here, Activity staff are
great and super friendly.

Reply from Hannah Burke, Marketing Executive at Balmoral Care Home

Thank you for your positive feedback towards Balmoral Care Home. We are so pleased to hear how satisfied you are with the care and activities provided by the home and that you are now at peace of mind. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Denise M (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents spent their last months at Balmoral Care Home. I can't praise the staff enough for the care, love and compassion shown to them. As a family, they made us feel part of their family and couldn't do enough to help us through very difficult times. Nothing was too much trouble We feel so
lucky that both mom and dad were looked after so lovingly in the last months of their lives. Balmoral you should be so proud of your staff they are the best

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Review from Pat H (Wife of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and friendly.

Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you for your feedback about our home. We appreciate your kind comments about our team. We hope to see you again soon.


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Review from Neal C (Son of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care of my mother. The staff do a great job under difficult circumstances (challenging residents).

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Review from John B (Brother-in-law of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in every respect.

Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you, John, for your comments about your recent experience at Balmoral Care Home. We are so pleased to hear that you are happy with the quality of our care.


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Review from Julie W (Niece of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, my uncle is very happy here.

Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you, Julie, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one and that your uncle is happy here with us. We appreciate you taking the time to let us know how we are doing.


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Review from Victor B (Relative of Resident) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Balmoral is a good care home with experienced staff.
The atmosphere of the home is serene and devoid of noise or distractions.
The home is very neat, and the staff are very friendly and warm.
I always feel like visiting again anytime I visit the home.
The service users are always neat and look
bright, which is an indication of good care by the home.
I salute the management of the home for the good job and for putting smiles on the faces of the resident.
I can recommend the home to anyone that wants their parents to enjoy good quality care.

Reply from Katie Barnett, Marketing Executive at Balmoral Care Home

Thank you, Victor, for your comments about your recent experience at Balmoral Care Home. Our resident's well-being is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.


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Review from Tracey R (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last few weeks in Balmoral and we cannot fault their care or thank them enough. She was cared for with dignity and respect and the staff were amazing supporting both her and all the family.

Reply from Katie Barnett, Marketing Administrator at Balmoral Care Home

Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your mum was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.


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Review from J G (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident of the Hampton unit for around 18 months. Mum was also cared for in the Chatsworth unit in 2021. Dad was always treated with dignity and respect. We can't thank the staff enough for their care and kindness at the end of his life.

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Review from A W (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Balmoral Care Home at the end of last year. She is not capable of doing anything for herself. The staff treat her with dignity, a smile and plenty of verbal interaction. When I visit, they are always cheerful and happy to answer any questions I might have. I am very happy with the care
Mum is receiving.

Reply from Olivia Shields, Marketing Assistant at Balmoral Care Home

Thank you for letting us know how we are doing at Balmoral Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Gary A (Son of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, good food, attentive and caring staff.
Nice rooms and good facilities.

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Review from Alan Y (Son of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very caring environment. Clean, warm, light and a nice atmosphere. Thank you for looking after my mother.

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Review from Margaret T (Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident of Balmoral Care Home since May 2021. The care I receive is excellent. Nothing is too much trouble, my needs are always foremost in everyone's mind. I have never had any reason to complain and have settled in very well.

Reply from Olivia Shields, Marketing Assistant at Balmoral Care Home

Thank you, Margaret, for your positive feedback towards Balmoral Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed, so we are pleased to hear how well you have settled in.


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Current Review Score: 8.9 (8.869)

Overview of Review Score

The Review Score of 8.9 (8.869) out of 10 for Balmoral Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Balmoral Care Home is calculated as follows: ( (62 Excellents x 5) + (24 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 92 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.271 Points relating to the number of positive Reviews for Balmoral Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17. 8 Positive Reviews ÷ 17 = 0.471

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lesley

Lesley Christian

Job Title: Home Manager at Balmoral Care Home, Sheffield

Since a young age Lesley has been passionate about helping others. With her kind and helpful nature, it was evident a career in care was perfect for her. At the age of 16, she became a care assistant and went on to gain her NVQ Level 2 and 3. Before becoming a home manager she gained experience through roles such as a senior care assistant and a team leader. She is very proud that she has been able to help her team deliver the best care possible. A family-minded individual, Lesley spends her spare time swimming, going to family events and getting lost in a good book. Words of encouragement from Lesley for someone looking for the right home would be: “Ask yourself, is there a friendly atmosphere? Is it nice and bright? Are there lots of activities? If yes, this is good.”


“I love being able to help our residents live a fulfilled life with lots of laughter and joy.”


Frequently Asked Questions about Balmoral Care Home

What types of Care is Balmoral Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Balmoral Care Home provide?

Palliative Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Balmoral Care Home have?

There are 79 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Balmoral Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Balmoral Care Home to the centre of Sheffield?

4.4 mile(s) as the crow flies, distance by road may be significantly further.