Review from Mark B (Son of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience

My mum was in due to dementia where she was well looked after at all time by fantastic friendly professional staff. During her final days with us, nothing was too much trouble and she had a lovely room and was comfortable at all times and they kept us up to date on mum at all times. I would definitely

recommend Blenheim and all the staff to anybody who needs them. Thanks again to all staff and the manager for careing, especially during our dark days, regards from me on behalf of all our family.

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Review from Craig B (Son of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience

Would just like to say that Blenheim Court Care Home is a nice place and my mum has come to a lovely care home.

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Review from Karen R (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience

We were more than happy with how the staff have taken care of my Mother during the pandemic, they made sure we spoke on the phone often and put our minds at rest. We are regularly informed of any new clothes she is requiring, personal care supplies, monies for her hair and nails done, we know my Mother

is happy when she has had her hair and nails done, these little gestures mean a lot to us.

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Review from Robert E (Son of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience

My Mother was moved to this care home in August 2020. The care she has received since moving in has been outstanding. All the staff are caring, thoughtful and nothing is too much trouble. The well being of the residents is the number one priority. They keep me well informed of any changes to her condition

and are always pleased to talk to me about her care. The care home is well maintained, clean and well managed. I have seen a big improvement in my Mother since becoming a resident. She is so happy and I have no worries at all.
I would highly recommend this care home to anyone.

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Review from Josephine S (Partner of Resident) published on 14 September 2020
Submitted via Postal Card • Report

Overall Experience

All the staff, from carers, cleaners to management - at all times - were 100% caring and thoughtful. If every anything was not right and you brought attention to it, it was addressed at once. Wonderful care, love and thought at all times. I would recommend to anyone.

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Review from Christine L (Wife of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience

Ever since the new management took over it is lovely and it doesn't smell of wee. My husband is here and I am coming here when I can't manage anymore. The staff are very friendly and Blenheim Court is great. My mum was a resident here too. Thank you.

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Review from Lexin F (Daughter of Resident) published on 18 August 2020
Submitted via Website • Report

Overall Experience

As a family, a hard decision was made that Mum needed 24 hour nursing care. First impressions are vital and mine and my sisters were more than satisfied. There is a lovely caring atmosphere, all staff are welcoming and extremely kind and compassionate. Mum has completely settled in and is surrounded

by her own personal possessions. This is made to feel like her home. Nursing care is outstanding, especially with the pandemic this year. If there is any health issues we are notified straight away along with the doctor. I cannot thank and praise all staff enough and know Mum is well cared for.

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Review from Paul T (Son of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience

Thank you, everyone, for your outstanding care and compassion you have given my mother and the empathy you have shown and given to all my family. To everyone who finds themselves in the need of a care home for loved ones, please do not hesitate to use Blenheim Court, you will not find a better level

of genuine care given. Everyone and I mean everyone, gives 100% and genuinely cares. Walk around and look and listen to how the staff interact with everyone, feel the loving atmosphere that they give and create. You can safely relax in the assurance that your loved ones will be properly looked after and treated with care, respect and dignity.

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Review from Derek H (Partner of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience

Excellent care and attention, excellent caring, cannot be bettered. Cleanliness cannot be faulted. The staff are very caring, polite and friendly. All the staff are very helpful with any queries which family and friends may have.

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Review from Anne W (Daughter of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience

Very pleased with the care really homely. When you walk into the home you are always greeted with a smile from staff. My mother loves it there made to feel safe and the food and cleanliness of the home is fantastic. The rooms are light and welcoming.

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Review from Karen S (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience

Myself and my brothers found everyone to be very helpful when we wanted to look around at the facilities here. We were very pleased with the friendliness of the staff, towards residents and families. The home provides a good range of activities, care and support for the residents, and mum's room is

a home from home for her. We feel very comfortable knowing mum is getting the care she now needs as we cannot manage it for her. There is a space where you can sit as a family whilst visiting, having tea/coffee as complimentary. The home is going through some decorating and upgrades which only can enhance it. It is a very clean and welcoming place as you enter. All staff including management, nurses, care support staff have been very helpful.

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Review from Hayley R (Granddaughter of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience

The staff here are very kind very supportive for my nan and the whole family. The overall care is outstanding. I think more staff is needed at times. Keep up the fantastic work, you are all Angels.

Reply from HC-One.co.uk, Careline Team at Blenheim Court Care Home

Thank you very much for your compliments sent to carehome.co.uk, they are very much appreciated. I have passed these on to all my staff. With regard to staffing levels they were increased recently and we are now fully recruited into all the care posts including bank for any shortfalls.

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Review from Mary S (Sister of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience

First visit my son and I were treated in a really friendly and open manner, we were shown round everywhere, taken into the large lounge to join a Valentines party, partake of food and drink. A good time was had by all.
The whole staff are friendly, nothing is too much trouble for them. I would recommend

it to anyone, whatever age or infirmity everyone can be catered for. Respect is given to everyone, and it is a pleasure to visit.

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Review from Alfred M (Son of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience

My mother has been in this care home over a year and I do not think I could have found a better one. In particular I am impressed with the carers supplied by all the staff and the activities provided for the residents.

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Review from Samantha C (Granddaughter of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience

All staff work very hard and give 100% care. They are all fantastic and loveable. Thanks for all the hard work.

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Review from Tony B (Brother of Resident) published on 2 March 2016
Submitted via Postal Card • Report

Overall Experience

Very good so far only been in six weeks!

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Review from Emily B (Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience

I love it here, staff are all kind to me and helpful. Sometimes have to wait s bit for toilet but it's busy. I love the matron, she looks after my creams.

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Review from Jo-anne W (Relative of Resident) published on 23 February 2016
Submitted via Postal Card • Report

Overall Experience

Since new management, I've seen the standard improved vastly. I enjoy visiting, atmosphere and activities enjoyable. Staff seem much happier. Still room for improvement but wow we're on the right track.

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Review from V L (Daughter of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience

Up until 6 months ago the home was going down hill, it wasn't pleasant at all to go into there, didn't seem to be any family oriented feeling about the place, now it feels homely and the staff are great and the management are fantastic.

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Review from D R (Son of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience

From the first day of my mother arrival all the staff have been very caring and considerate. You are made to feel welcome every time you visit. My mum seems very happy and content and she says the food is very nice, she also likes her room. Very happy.

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Blenheim Court Care Home

Care Provided by Blenheim Court Care Home

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