Broomcroft House Care Home

414 Ecclesall Road South, Sheffield S11 9PY
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9.6 63 Reviews
  • Broomcroft House Care Home, Sheffield
Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care.

The home consists of two two-storey houses that both have well-furnished sitting rooms, spacious dining rooms and bedrooms with en-suite facilities. The lower floor is specially adapted for those with physical frailties and there is good wheelchair access throughout.

Residents’ individual food preferences are incorporated into daily menus and discussed with individuals shortly after their arrival. There is always a choice of hot and cold dishes and snacks and drinks are available throughout the day.

The activity programme is arranged to suit all personal interests and some residents have set up their own painting and knitting clubs. Days out and organised excursions also feature.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Broomcroft House care home'.

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Care Provided by Broomcroft House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Rudman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Broomcroft House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Broomcroft House Care Home Reviews (63)

Total of 63, showing 1-20
9.6

Broomcroft House Care Home has a Review Score of 9.6 (9.630) out of 10, based on 16 reviews in the last 2 years. Over all time Broomcroft House Care Home has 63 reviews.

Overall Experience

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Review from Judy H (Partner of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has just had his second respite stay at Broomcroft House Care Home. He was extremely well looked after - all staff are unfailingly positive, caring and efficient.
The good and plentiful food and interesting activities (especially the singing group) all helped time to pass pleasantly.
Thanks
to all from us both.

Reply from Rosie Smith, Customer Advisor at Broomcroft House Care Home

Hello and thank you for leaving such a lovely review for Broomcroft House. We look forward to welcoming your husband back as and when he needs us!


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Review from G F (Son of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful level of care and attention from beginning to end. The staff were always friendly and happy to talk things through no matter how busy they were. The end of life care, although short, was very attentive

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your feedback. We are glad to help you and your family through such a difficult time and it is warming to hear that you were so impressed with the support, care and friendliness shown to your loved one. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from G S (Husband of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my wife three/four times weekly between the hours of 12:30-2:30, so the staff I come into contact with are regular contacts. They are, at all times, helpful and cheerful, reception and carers alike always have a cheerful word.
I must give a special thank you to the "activities" carers who seem
to go out of their way to ensure pleasant entertainment for patients and relatives alike.
Many thanks.

Reply from Maria Ricketts, Customer Care Adviser at Broomcroft House Care Home

Thank you for your kind words. It is always nice to hear words like "helpful" and "cheerful" being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review from Linda H (Daughter of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted by friendly and helpful staff who all seem very caring and generous with their time in caring for my mother. She has been a resident for approximately six years and seen many staff come and go but the care has been consistent throughout. I wouldn't hesitate to recommend Broomcroft House
Care Home, it is, by far, an excellent nursing home.

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind words. It is lovely to hear that you have had a wonderful greeting whilst visiting Broomcroft House Care Home. We are pleased to hear that you have found the care consistent throughout and that you feel at ease knowing your mother is receiving high-quality care. We hope to continue providing your loved one with the best possible care.


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Review from Kathy R (Sister of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the evening/early morning of 14th/15th June, my brother managed to get out of bed and walk with his frame into the corridor - this is unheard of as he is unable to walk more than a step or two. He fell and banged his head. I was called at 2.15 am and on attending the home, found him in very capable
and caring hands. Everything had been done in terms of his care and an ambulance had been called. The Broomcroft House Care Home team could not have done more for them. Fortunately, no long-term damage.

Reply from Rosie Smith, Customer Advisor at Broomcroft House Care Home

Hello and thank you for taking the time to write the staff at Broomcroft Care Home a review. We are so sorry that your brother suffered a fall in the late evening/early morning. We are pleased to hear that the staff were able to respond swiftly and did everything in their power to make your brother comfortable. We are so happy to hear that, fortunately, your brother suffered no long-term damage.


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Review from Eileen B (Wife of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the carers always very helpful whenever.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. Please let us know if there is anything else we can do to make your loved one's stay as comfortable as possible.


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Review from David A (Respite Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a respite resident, this is my fourth stay. I think 'fourth' explains what I think of Broomcroft House Care Home and all its staff. The carers (all the staff) are committed to looking after all the residents and will help them in any way they can, 24 hours a day. My room was more than adequate in
size with plenty of storage and a nice, comfortable bed which is adjustable like a hospital bed. The food was excellent and the dining room is clean and very spacious, perfect for wheelchair users, in fact, all the care home is kept clean and tidy. I would have no problem in recommending Broomcroft to anyone for respite or long-term stays.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

Thank you for such a wonderful review. We are so pleased you have experienced such consistent and high-quality care from all of our staff at Broomcroft, it is a true testament to our care standards and the quality of our facilities that you've chosen us four times! Thank you for entrusting us with your care at Broomcroft House.


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Review from M S (Mother of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, my son has been here nearly 3 years now.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We hope to continue providing your son with the best possible care. Thank you for choosing Broomcroft House for his stay.


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Review from David R (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The sense of comfort we felt knowing that our mum was being cared for in a safe and friendly atmosphere was overwhelming. We were able to relax knowing that she was in such good hands. Everyone bent over backwards to make her feel special.

Reply from Grace Langfield, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We are so pleased to hear you can feel at ease knowing your mum is well cared for and looked after. Thank you for choosing Broomcroft House for her stay.


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Review from G M (Sister of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been much happier since the new events coordinator started. There have been many more interactions for her and she is mixing more with the other residents which she has never done before as she is a sociable person it has given her much more stimulation. I have always found the staff at
Broomcroft House very helpful and pleasant!

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your sister in our care and it is always nice to hear from family members feeling like their loved one is cared for and looked after. We are so pleased to hear that your sister is enjoying mixing with other residents. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from D S (Son of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother transferred to Broomcroft from another care home. Our immediate impression is of a facility that is calm, well-managed, and comfortable. Mum is treated with kindness, respect and professionalism. With its garden setting low noise levels and friendly staff, Broomcroft would be hard
to beat.

Reply from Eden Tomlinson, Customer Service Adviser at Broomcroft House Care Home

Thank you for taking the time to leave a review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your Mum with the best possible care.


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Review from John R (Husband of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife entered the care home in April 2023. She has dementia and suffered a stroke in Feb 2023 and cannot walk or use her left hand. I visit most days. My wife is usually very content; she has a nice room, the staff are kind and courteous, the food is good (I have had several lunches) and my wife is
enjoying an increasing number of relevant activities - visiting entertainers, sing-along choirs and recently help with her painting. We are both very satisfied.

Reply from Eden Tomlinson, Customer Service Adviser at Broomcroft House Care Home

Thank you for your feedback. We are very happy to hear you can feel at ease with your wife in our care. We are looking forward to seeing you again.


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Review from Hilary J (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 18 months in Broomcroft House, and I and the family have nothing but praise for the care she received during her stay there. She was so well looked after, especially towards the end when the staff treated her with the utmost respect and love when she was no longer able to do
anything for herself. Her final days there were peaceful, and the whole family felt looked after, as well as Mum, during this sad time. The staff at Broomcroft are amazing people, very kind and thoughtful in all they do. I cannot thank them enough for making Mum's last months comfortable and filled with love.

Reply from Fran Donno, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. We are so pleased to hear that your mother was well looked after, and we are glad to help you and your family through such a difficult time. We have a genuine regard for all our residents, so it is lovely to hear that the staff at Broomcroft House treated your mother with respect and love. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from Anna G (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? The staff are truly amazing. Mum is well looked after and I no longer have to go and care for her in the night which has had a positive effect on my health. Mum is encouraged to eat and take part in the activities. Nothing seems too much trouble. I just wish Mum was placed here instead
of her previous care home. Thank you for looking after my world.

Reply from David Mclean, Customer Service Adviser at Broomcroft House Care Home

Thank you for your lovely review. It is always nice to hear words like “nothing seems too much trouble” being used to describe our care. We hope to continue providing your Mum with the best possible care. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from Deirdre F (Wife of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in respite care from the last week of April 2023. He stayed for four weeks and during his stay he has improved so much, his family can hardly believe it. He has been fed delicious meals and kept clean. The kindness, patience, thoughtfulness and dedication from every member of staff were
evident in the first few hours of him being there. I have not heard an unkind word spoken by any member of staff. The nurse on his floor is brilliant. He has been very happy and so am I. Thank you.

Reply from David Mclean, Customer Service Adviser at Broomcroft House Care Home

Thank you for taking the time to leave your kind words. We were glad to help you and your family through such a difficult time. It is always nice to hear words like “Kindness, patience, thoughtfulness and dedication"” being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care and thank you for choosing Broomcroft House for his stay.


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Review from Rita D (Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the recent heavy snowfall, some carers elected to stay overnight and were able to care for us the next day. The hostess stayed and worked in the laundry and then progressed to peeling potatoes for our meal. The next day, the admin lady helped get me ready for bed. The following day at least one
staff member walked through extremely deep snow to reach us. We certainly have some extremely caring staff.

Reply from Rebecca Kellegher, Customer Service Adviser at Broomcroft House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear positive feedback regarding our staff and we are happy to hear you have found them extremely caring.


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Review from A S (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Broomcroft House Care Home for 8 months now and I have been very satisfied with all aspects of her care. The staff are amazing and very caring, always on hand to answer any questions about Mum and take as much interest in the wider family as well as my mum. They always find time
to chat with her, whilst making sure she is clean and well cared for all the time. The food is good and Mum enjoys her meals. The hostess really knows her stuff when it comes to controlling Mum's diet and will always try to ensure she has her favourite meals. Her room is lovely and is kept very clean and tidy by the excellent housekeeping staff. Mum also enjoys getting involved in the activities. Everyone is so friendly when we visit and it makes it easier to leave knowing how well Mum is cared for. I cannot recommend this place highly enough for your loved ones.

Reply from Rebecca Kellegher, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind words. We are so pleased to hear that you are satisfied with all aspects of your mother's care at Broomcroft House Care Home. We hope to continue providing your loved one with the best possible care.


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Review from P G (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest mother was a resident from April 2021 to January 2023, when she died peacefully, aged 100 years. The level of care my mother received exceeded expectations. Initially, it took time for her to settle, however, with staff providing excellent care and endless patience, she settled and appreciated
everything this home had to offer. My brother and I were welcomed and cared for too by the amazing staff. Thank you for everything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for taking the time to leave us your lovely review. We are so happy that we were able to care for your mother, hopefully knowing how well she was cared for is comforting to you now. Thank you for choosing Broomcroft House.


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Review from M M (Niece of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was a resident of Broomcroft House Care Home for 16 years, the care she received was outstanding, the staff always went above and beyond to ensure she was comfortable and happy in her surroundings, in earlier years she happily involved herself in the activities that the home arranged and enjoyed
sitting in the dining room listening to the chatter going on around her. Latterly as her health deteriorated she was confined to her room but the staff (many of whom have worked with her for a number of years) always found the time to pop in for a chat as well as providing the obvious care requirements. I would recommend Broomcroft House Care Home and I have to say all of the staff are amazing.

Reply from Rebecca Kellegher, Customer Service Adviser at Broomcroft House Care Home

Thank you for your kind review. It's lovely to hear our staff went above and beyond for your aunt and she was comfortable and happy at Broomcroft House. Thank you for your recommendation.


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Review from K K (Daughter of Resident) published on 31 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a residence on the dementia unit at Broomcroft since January 2021 and my mother has also spent time here. I simply cannot praise the staff enough for the care, compassion, empathy and love they have shown to my parents and my family. From the management down everyone working at Broomcroft
display an unimaginable work ethic and commitment to the residents, they care for. I cannot thank them or praise them enough.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Broomcroft House Care Home

Thank you for your lovely review. It is so nice to hear you describe our staff in this way. I will certainly pass your thanks on to the whole team. Thank you again for your kind words.


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Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Broomcroft House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.630 for Broomcroft House Care Home is calculated as follows: ( (127 Excellents x 5) + (55 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.63

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broomcroft House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 26 Mar 2025

All our bedrooms are en-suite and brightly decorated. Some rooms have balconettes, with views of the beautifully landscaped gardens.


Awards / Recognitions (7)

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Meet the Team (6)

Rebecca

Rebecca Rudman

Job Title: Home Manager

Joined: 2024

I have been managing nursing and residential care homes for five years and joined Broomcroft House in March 2024.


I started working as a care assistant in 2008 and worked my way up to become a home manager. I have Level 5 in health and social care management and have previously worked as a dementia coach.


I have a passion for elderly care and promoting people’s dignity and respect. I want to leave work at the end of the day knowing I’ve made a positive difference to somebody’s day.


Originally from Sheffield, I now live in Derbyshire. I have a daughter and I love going away in our caravan and spending time out in the peak district.


Sarah

Sarah Marsden

Job Title: Unit Manager

Joined: 2018

I have been at Bupa for 6 years. I originally came to work in the care sector in 2012, where I first worked in care in the community. I love helping people and caring for those most vulnerable in our society. I feel it is my chance to give back to those who have gone through so much in order for us to have the lives we have now.


In my spare time, I love taking long walks with my dog and spending time with friends and family. I enjoy travelling and visiting new places.


Melissa

Melissa Pickett

Job Title: Receptionist/Administrative Assistant

Joined: 2014

I’m Melissa and I've worked at Broomcroft House since 2014 - as a care assistant for four years, before becoming the Receptionist/Administrative Assistant six years ago.


I did a teaching degree at the University in Wales to teach Special Educational Needs (SEN). I started doing care in the community and found that care was what I wanted to do as a career. I did care in the community until 2014 in Wales and then moved home to Sheffield and decided that I’d like to work in a care home setting. I changed roles in 2018 for a new challenge as expanding my knowledge base is important to me. I love it!


I live in Sheffield; my family and I are from the local area. I have been married for nearly five years and spend my free time with my husband and those closest to me making memories.


I am passionate about singing and am often found on the Karaoke however I also like quiet nights in with a film and popcorn.


Lisa

Lisa Slack

Job Title: Administrator

Joined: 2008

I’ve worked in finance since leaving school at 16 years old. I nursed my late mother at home for 6 years and looked after my then 2-year-old son. I have worked at Bupa for 16 years and love working here, as I love caring for people.


I live about 7 miles away from Broomcroft House, with my husband and our 18-year-old son. In my spare time, my husband and I enjoy travelling to different breweries and real ale festivals. Our family are all keen Sheffield United supporters and love going to the home & away matches as season ticket holders.


Heidi

Heidi Bailey

Job Title: Activity coordinator

Joined: 2023

I am a passionate and outgoing person who loves to make a difference to people’s lives. I come from a background of a bachelor’s degree in journalism studies and recently graduated with a Masters in Filmmaking. I wanted to become an activities coordinator at Bupa to use my people skills and life skills and incorporate them into care home life to make residents days fun and fulfilled, creating the person-centred care that they deserve.


I love making a difference to people’s lives and I get to do that every day in this job. I love that I get to meet new people everyday and learn about their lives and families.


I moved to Sheffield from the West Midlands six years ago to study at university. I also grew up going to the Peak District, so having that nearby is fantastic. I fell in love with Sheffield, and I never went back. I am a massive extrovert who loves people and learning about them. I have two beautiful cats (Poppy and Mowser) with my partner. I enjoy walking , camping, singing, anything crafty, roller skating and most importantly, dancing and having a boogie to some disco music (my favourite)!


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Debbie Hancock

Job Title: Activity coordinator

Joined: 2024

My background is working with children - I started off as a childminder and also worked in a school; I have always loved caring for people. I like working in care services as I love to see the residents smile and laugh, and know that the activities we do make a difference to their lives.


I have two children, and live locally to the home. In my spare time I enjoy spending it with my family and going on weekends away!


Frequently Asked Questions about Broomcroft House Care Home

What types of Care is Broomcroft House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broomcroft House Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Broomcroft House Care Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Broomcroft House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Broomcroft House Care Home to the centre of Sheffield?

3.4 mile(s) as the crow flies, distance by road may be significantly further.