Broomcroft House Care Home

414 Ecclesall Road South, Sheffield S11 9PY
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9.6 63 Reviews
  • Broomcroft House Care Home, Sheffield
Broomcroft House warmly welcomes residents in need of nursing or residential care, including those living with dementia or Parkinson’s. Its highly professional team is also experienced in palliative, convalescence and respite care.

The home consists of two two-storey houses that both have well-furnished sitting rooms, spacious dining rooms and bedrooms with en-suite facilities. The lower floor is specially adapted for those with physical frailties and there is good wheelchair access throughout.

Residents’ individual food preferences are incorporated into daily menus and discussed with individuals shortly after their arrival. There is always a choice of hot and cold dishes and snacks and drinks are available throughout the day.

The activity programme is arranged to suit all personal interests and some residents have set up their own painting and knitting clubs. Days out and organised excursions also feature.

For more information about life in the home, please visit their Facebook page, search 'Bupa UK Broomcroft House care home'.

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Care Provided by Broomcroft House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rebecca Rudman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Broomcroft House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Broomcroft House Care Home Reviews (63)

Total of 63, showing 41-60
9.6

Broomcroft House Care Home has a Review Score of 9.6 (9.630) out of 10, based on 16 reviews in the last 2 years. Over all time Broomcroft House Care Home has 63 reviews.

Overall Experience

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Review from Claire K (Daughter-in-law of Resident) published on 29 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone involved in the care of our family member is fantastic; they care about them and our needs for our family relative. They are happy and well looked after, and we have complete confidence that the staff have the correct training. The staff within Broomcroft are friendly, welcoming and accommodating
to help us all.

Reply from Emily Wilson, Customer Services Adviser at Broomcroft House Care Home

We really appreciate you leaving such lovely comments regarding Broomcroft House Care Home. We are very happy to hear you can feel at ease with your loved one in our home. We are very happy to hear you are satisfied with the quality of our care.


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Review from Deborah H (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always such a difficult decision choosing care for a very much loved parent. We visited several providers and lots of heart-searching before finally deciding on Broomcroft. The bedrooms, communal areas, dining room and beauty salon are beautiful but for us, it's the staff that make this a home from
home. They genuinely care for each and every resident. I have witnessed real sensitivity and compassion many times and take comfort in the knowledge that Mum is safe, comfortable and loved. We appreciate so much how consideration is given to us all too, there is a genuine welcome to become part of the Broomcroft family. Lots of activities to get involved with, Mum particularly enjoys the singing. The food is freshly prepared, nutritious, tasty, tailored to individual needs and beautifully served.
All in all, don't think we could have chosen better to suits Mum's needs.

Reply from Greta Narbutaityte, Customer Adviser at Broomcroft House Care Home

Thank you for your praise and thank you for trusting us with your mothers care.


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Review from Ian B (Son of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the home for some time now. She is well looked after every day by the very attentive staff. It was difficult at first, but even with the onset of dementia, Mum still keeps saying she is the best place and they look after her well. The weekly video calls have been a great help during
recent weeks and months when we have not been able to visit the home.

Reply from Greta Narbutaityte, Customer Adviser at Broomcroft House Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.


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Review from A N (Daughter of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Broomcroft has recently had a change in management and there has been a huge difference. The staff are more motivated and happier which has had a knock-on effect for the residents. The new manager is approachable and willing to listen to any problems that occur and then, most importantly, get them solved
quickly.

Reply from Greta Narbutaityte, Customer Adviser at Broomcroft House Care Home

Thank you for such lovely feedback, we really appreciate it as it helps us continually improve our service.


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Review from Robert K (Son of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Broomcroft for just over one year now. Initially, there were many issues, however since the new management has taken over, I and my father couldn't be happier. The entire atmosphere in the home seems to have improved. Staff are singing, laughing and just appear happier and content
in their jobs. This then has an effect on the residents, and they just appear happier! The activities in the home have definitely improved, and they seem more varied. The staff are pleasant and welcoming and do appear to all get on, which definitely makes a difference. I was hesitant at first, due to the homes chequered past, but I and my father couldn't be happier at the moment. If I have an issue, the management team act immediately and are very reassuring. It's such a difficult job, and I value and understand the work that goes into running the home. It can't be an easy job at all, and I know I couldn't do it!

Reply from Greta Narbutaityte, Customer Advisor at Broomcroft House Care Home

Thank you for taking the time to leave such lovely comments. We are very happy to hear your father is enjoying himself so please let us know if there is anything else we can do for you or your family.


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Review from Ella G (Friend of Resident) published on 24 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living in this care home for almost a year now. The changes I have seen are amazing.
At first, she'd be sat in her room and she seemed to have little engagement. Now, when I come she could be anywhere! Hairdressers, tai chi, quiz morning, in the lounge.
There has been a new management
team and I can't praise them enough, the staff seem better managed, the home is filled with life and laughter. I've been in and found drawings by one of the management's children they had done for my friend and it means the world to her.
Thank you to everyone. It is a very difficult time to learn someone has to be taken to a different home, away from what they know. I feel like she has an extended family now and is much safer in her environment and loved.
My only gripe would have been the environment but every time I come something has been worked on.
I haven't spoken much to the manager, but I have seen him with the residents, and for a young man, I hope his family are very proud!

Reply from Catherine Smith, Senior Marketing & Development Manager at Broomcroft House Care Home

Thank you for your lovely review. It's wonderful to hear that your friend has such a busy life now! We're always trying to improve and I am glad you have seen such positive changes. Kind regards.


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Review from P B (Son-in-law of Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been cared for in Broomcroft House for over a year. The staff are excellent. He is well cared for and I am completely happy that as his condition deteriorates, he is in the best place he could be. We are always kept informed regarding his condition and treatment and have nothing
but respect for all of the staff, who look after him so well. Thank you.

Reply from Greta Narbutaityte, Customer Adviser at Broomcroft House Care Home

Thank you for taking the time to leave such a lovely review. We really appreciate the kind words.


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Review from Hugh V (Nephew of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and nursing provided to my Aunt was exemplary and I would have no qualms about recommending this care home.
The only slight negative was the size of the room, which was long and narrow.

Reply from Greta Narbutaityte, Customer Adviser at Broomcroft House Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.


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Review from D L (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Broomcroft Nursing Home has got many attributes. Location, quality of the rooms, excellent building and inside decoration and a superb dining room. The daytime nursing staff and carers are extremely good always friendly and helpful. In general observation, the night staff don't seem to have the same
standards as the daytime staff. All in all very pleased with the home.

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Review from Christine M (Wife of Resident) published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the short time, my husband has been a resident at Broomcroft House, he has received a warm welcome and the care he required.
The staff are attentive and friendly.
The food menu is good, the portions may be a little too large. Evening meal at 5pm is a little early after a three-course lunch.

Reply from Josephine Gaupholm, Customer Adviser at Broomcroft House Care Home

Thank you for your review of Broomcroft House Care Home. We are pleased to hear about your positive experience and appreciate your comments about the warm welcome your husband has received. We will share all of your comments with the home's manager. The Bupa Customer Care Team


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Review from Ann S (Sister of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found this home to be very clean, caring and friendly. We were sorry my brother had to leave this home, but it was for financial reasons.


My brother was well cared for during his short stay.


Reply from Gabriella Mills, Customer Advisor at Broomcroft House Care Home

Thank you for your review of Broomcroft House Care Home, we are sorry to hear that you had to leave this home. We are pleased to hear that your brother was well cared for during his stay however and appreciate your comments. Your comments will be shared with the care home's manager. The Bupa Customer Care Team.


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Review from Douglas B (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were fantastic throughout my mother's stay of 7 months there is no doubt that they enhanced her quality of life. I cannot thank you enough.

Reply from Gabriella Mills, Customer Adviser at Broomcroft House Care Home

Thank you for your review, we are pleased to hear that you and your Mother have had a positive experience of our care home. We appreciate your comments of our staff and will share your comments with the homes manager. The Bupa Customer Care Team.


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Review from Alexander R (Husband of Resident) published on 13 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident of Broomcroft for over 11 years and the care and attention she has received has been second to none. The staff at all levels show great commitment to their various tasks but not only have I seen such commitment being shown towards my wife, they have shown it also to myself.


Obviously,

I regret the fact that my wife is in a care home, but I bless the day I chose Broomcroft. I cannot speak highly enough about the Home.

Reply from Jayne Duck, Customer Services Administrator at Broomcroft House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from Christina L (Friend of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities co-ordinator had arranged (along with the chef) for a French meal for residents and family/friends to round off a week where activities had all been connected with France. The dining room was beautifully set out with imitation named passports and Eiffel Tower postcards as well as being
decorated red, white and blue. The food was wonderful and the atmosphere had Edith Piaf singing in the background. It provided much interest for discussion at the table. Staff wore berets, scarves and of course onions and had gone to a lot of trouble (as always) to make the day memorable. Well done and 'thank you'.

Reply from Jayne Duck, Customer Services Administrator at Broomcroft House Care Home

Thank you for your review. I'm so glad to hear that you enjoyed the French meal and activities, I'm sure there will be more things like this soon.


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Review from S C (Wife of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring home and everyone very pleasant.

Reply from Jayne Duck, Customer services administrator at Broomcroft House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from M T (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have visited our friend in this care home on three occasions.
Our friend suffers from a severe form of Alzheimer's and the treatment he receives from all staff is really really good.
Nothing is too much trouble.
Great patience is shown at meal times considering he is bed bound most
of the time and can't feed himself.
Cleanliness and security seem to be 100 per cent perfect.
We feel very happy that our friend is being cared for with compassion and dignity.

Reply from Jayne Duck, Customer Services Administrator at Broomcroft House Care Home

Thank you for your review. It is lovely to hear that your friend is looked after so well and you must feel happy that he is cared for so well.


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Review from Helen (Daughter of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broomcroft House Care Home provided the best possible care for my mum from September 2013 to her death in May 2017. Following a serious stroke, she needed full-time nursing care and in spite of her health problems and disability, the staff enabled her to enjoy her life there. For three and a half years
we were always grateful we had Broomcroft House to be my mother's home. She could not have had better care and attention.

Reply from Jayne Duck, Customer services administator at Broomcroft House Care Home

So sorry to hear of your loss. Please accept our condolences. So glad that she did enjoy her time with us and that you had peace of mind knowing that she was looked after.


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Review from Margaret (Friend of Resident) published on 12 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For nearly six years now I have been a regular visitor coming on average about four times a week over that period. The atmosphere has always been welcoming and friendly. I have stayed for meals and the food has always been excellent. The whole place has always seemed spotless and the care shown of the
highest standard.
The grounds are well cared for and the residents are able to enjoy sitting outside in fine weather.
At times there needs to be more staff on duty for their workload

Reply from Jayne Duck, Customer services administator at Broomcroft House Care Home

Thank you for your review. I'm glad that you enjoy your visits and are made to feel welcomed and that all the staff are friendly, hope we get lots of fine weather so that the residents can enjoy the grounds.


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Review from Margaret G (Wife of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Broomcroft Care home is the best home anyone could wish to be in. The staff and everyone who works there are so lovely and helpful, fabulous. Nothing is too much trouble and they work so hard. They are all lovely to me and our daughters, always a cup of tea when we go in, it is my second home. I go
every day to see my husband of 55 years, he is kept so clean and the home is spotlessly clean and never any smells, like some.
My friends, neighbours and family say if they had to be in a home, please make it Broomcroft when they've been with me to visit.

Reply from Simone Berkeley, Customer Service Advisor at Broomcroft House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate you sharing them with us, we will pass the comments to the home manager.


The Bupa Customer Care Team.


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Review from Bill (Brother of Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very good.

Reply from Simone Berkeley, Customer Service Advisor at Broomcroft House Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.


The Bupa Customer Care Team.


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Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Broomcroft House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.630 for Broomcroft House Care Home is calculated as follows: ( (127 Excellents x 5) + (55 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.63

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broomcroft House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 26 Mar 2025

All our bedrooms are en-suite and brightly decorated. Some rooms have balconettes, with views of the beautifully landscaped gardens.


Awards / Recognitions (7)

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Meet the Team (6)

Rebecca

Rebecca Rudman

Job Title: Home Manager

Joined: 2024

I have been managing nursing and residential care homes for five years and joined Broomcroft House in March 2024.


I started working as a care assistant in 2008 and worked my way up to become a home manager. I have Level 5 in health and social care management and have previously worked as a dementia coach.


I have a passion for elderly care and promoting people’s dignity and respect. I want to leave work at the end of the day knowing I’ve made a positive difference to somebody’s day.


Originally from Sheffield, I now live in Derbyshire. I have a daughter and I love going away in our caravan and spending time out in the peak district.


Sarah

Sarah Marsden

Job Title: Unit Manager

Joined: 2018

I have been at Bupa for 6 years. I originally came to work in the care sector in 2012, where I first worked in care in the community. I love helping people and caring for those most vulnerable in our society. I feel it is my chance to give back to those who have gone through so much in order for us to have the lives we have now.


In my spare time, I love taking long walks with my dog and spending time with friends and family. I enjoy travelling and visiting new places.


Melissa

Melissa Pickett

Job Title: Receptionist/Administrative Assistant

Joined: 2014

I’m Melissa and I've worked at Broomcroft House since 2014 - as a care assistant for four years, before becoming the Receptionist/Administrative Assistant six years ago.


I did a teaching degree at the University in Wales to teach Special Educational Needs (SEN). I started doing care in the community and found that care was what I wanted to do as a career. I did care in the community until 2014 in Wales and then moved home to Sheffield and decided that I’d like to work in a care home setting. I changed roles in 2018 for a new challenge as expanding my knowledge base is important to me. I love it!


I live in Sheffield; my family and I are from the local area. I have been married for nearly five years and spend my free time with my husband and those closest to me making memories.


I am passionate about singing and am often found on the Karaoke however I also like quiet nights in with a film and popcorn.


Lisa

Lisa Slack

Job Title: Administrator

Joined: 2008

I’ve worked in finance since leaving school at 16 years old. I nursed my late mother at home for 6 years and looked after my then 2-year-old son. I have worked at Bupa for 16 years and love working here, as I love caring for people.


I live about 7 miles away from Broomcroft House, with my husband and our 18-year-old son. In my spare time, my husband and I enjoy travelling to different breweries and real ale festivals. Our family are all keen Sheffield United supporters and love going to the home & away matches as season ticket holders.


Heidi

Heidi Bailey

Job Title: Activity coordinator

Joined: 2023

I am a passionate and outgoing person who loves to make a difference to people’s lives. I come from a background of a bachelor’s degree in journalism studies and recently graduated with a Masters in Filmmaking. I wanted to become an activities coordinator at Bupa to use my people skills and life skills and incorporate them into care home life to make residents days fun and fulfilled, creating the person-centred care that they deserve.


I love making a difference to people’s lives and I get to do that every day in this job. I love that I get to meet new people everyday and learn about their lives and families.


I moved to Sheffield from the West Midlands six years ago to study at university. I also grew up going to the Peak District, so having that nearby is fantastic. I fell in love with Sheffield, and I never went back. I am a massive extrovert who loves people and learning about them. I have two beautiful cats (Poppy and Mowser) with my partner. I enjoy walking , camping, singing, anything crafty, roller skating and most importantly, dancing and having a boogie to some disco music (my favourite)!


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Debbie Hancock

Job Title: Activity coordinator

Joined: 2024

My background is working with children - I started off as a childminder and also worked in a school; I have always loved caring for people. I like working in care services as I love to see the residents smile and laugh, and know that the activities we do make a difference to their lives.


I have two children, and live locally to the home. In my spare time I enjoy spending it with my family and going on weekends away!