What can I say? The staff are truly amazing.
Anna G (Daughter of Resident)
The staff at Broomcroft are amazing people, very kind and thoughtful in all they do.
Hilary J (Daughter of Resident)
I have always found the staff at Broomcroft House very helpful and pleasant!
G M (Sister of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
Broomcroft House Care Home has a Review Score of 9.6 (9.630) out of 10, based on 16 reviews in the last 2 years. Over all time Broomcroft House Care Home has 63 reviews.
Review from P E (Resident) published on 20 February 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jayne Duck, Customer services administrator at Broomcroft House Care Home
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret M (Friend of Resident) published on 7 June 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Rose Pickering, Customer Service Administrator at Broomcroft House Care Home
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne S (Daughter of Resident) published on 13 April 2016
Submitted via Website •
Report
Overall Experience
2.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.630) out of 10 for Broomcroft House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.630 for Broomcroft House Care Home is calculated as follows: ( (127 Excellents x 5) + (55 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.63
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Broomcroft House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jun 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 26 Mar 2025
All our bedrooms are en-suite and brightly decorated. Some rooms have balconettes, with views of the beautifully landscaped gardens.
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Job Title: Home Manager
Joined: 2024
I have been managing nursing and residential care homes for five years and joined Broomcroft House in March 2024.
I started working as a care assistant in 2008 and worked my way up to become a home manager. I have Level 5 in health and social care management and have previously worked as a dementia coach.
I have a passion for elderly care and promoting people’s dignity and respect. I want to leave work at the end of the day knowing I’ve made a positive difference to somebody’s day.
Originally from Sheffield, I now live in Derbyshire. I have a daughter and I love going away in our caravan and spending time out in the peak district.
Job Title: Unit Manager
Joined: 2018
I have been at Bupa for 6 years. I originally came to work in the care sector in 2012, where I first worked in care in the community. I love helping people and caring for those most vulnerable in our society. I feel it is my chance to give back to those who have gone through so much in order for us to have the lives we have now.
In my spare time, I love taking long walks with my dog and spending time with friends and family. I enjoy travelling and visiting new places.
Job Title: Receptionist/Administrative Assistant
Joined: 2014
I’m Melissa and I've worked at Broomcroft House since 2014 - as a care assistant for four years, before becoming the Receptionist/Administrative Assistant six years ago.
I did a teaching degree at the University in Wales to teach Special Educational Needs (SEN). I started doing care in the community and found that care was what I wanted to do as a career. I did care in the community until 2014 in Wales and then moved home to Sheffield and decided that I’d like to work in a care home setting. I changed roles in 2018 for a new challenge as expanding my knowledge base is important to me. I love it!
I live in Sheffield; my family and I are from the local area. I have been married for nearly five years and spend my free time with my husband and those closest to me making memories.
I am passionate about singing and am often found on the Karaoke however I also like quiet nights in with a film and popcorn.
Job Title: Administrator
Joined: 2008
I’ve worked in finance since leaving school at 16 years old. I nursed my late mother at home for 6 years and looked after my then 2-year-old son. I have worked at Bupa for 16 years and love working here, as I love caring for people.
I live about 7 miles away from Broomcroft House, with my husband and our 18-year-old son. In my spare time, my husband and I enjoy travelling to different breweries and real ale festivals. Our family are all keen Sheffield United supporters and love going to the home & away matches as season ticket holders.
Job Title: Activity coordinator
Joined: 2023
I am a passionate and outgoing person who loves to make a difference to people’s lives. I come from a background of a bachelor’s degree in journalism studies and recently graduated with a Masters in Filmmaking. I wanted to become an activities coordinator at Bupa to use my people skills and life skills and incorporate them into care home life to make residents days fun and fulfilled, creating the person-centred care that they deserve.
I love making a difference to people’s lives and I get to do that every day in this job. I love that I get to meet new people everyday and learn about their lives and families.
I moved to Sheffield from the West Midlands six years ago to study at university. I also grew up going to the Peak District, so having that nearby is fantastic. I fell in love with Sheffield, and I never went back. I am a massive extrovert who loves people and learning about them. I have two beautiful cats (Poppy and Mowser) with my partner. I enjoy walking , camping, singing, anything crafty, roller skating and most importantly, dancing and having a boogie to some disco music (my favourite)!
Job Title: Activity coordinator
Joined: 2024
My background is working with children - I started off as a childminder and also worked in a school; I have always loved caring for people. I like working in care services as I love to see the residents smile and laugh, and know that the activities we do make a difference to their lives.
I have two children, and live locally to the home. In my spare time I enjoy spending it with my family and going on weekends away!
