Chapel Lodge

105 Station Road, Chapeltown, Sheffield S35 2XF
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8.9 46 Reviews
  • Chapel Lodge, Sheffield
Chapel Lodge is a sixty-four bedroom care home, based in Sheffield, owned by Roseberry Care Centres, that offers personalised care packages.

The home's skilled team of staff can take on a variety of nursing requirements, while also helping local home carers with a respite service.

The health and nutrition of residents are an important part of the service which is why Chapel Lodge residents have access to numerous activities and a flexible food menu.

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Care Provided by Chapel Lodge

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • David Monaghan (Home Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Chapel Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,119 – £1,169
    • Self-Funded Residential Dementia Care £1,119 – £1,169
    • Self-Funded Nursing Care £1,319 – £1,369
    • Self-Funded Nursing Dementia Care £1,319 – £1,369
    • RESPITE Self-Funded Residential Care £1,119 – £1,169
    • RESPITE Self-Funded Residential Dementia Care £1,119 – £1,169
    • RESPITE Self-Funded Nursing Care £1,319 – £1,369
    • RESPITE Self-Funded Nursing Dementia Care £1,319 – £1,369
  • (these prices are only a guideline, please contact Chapel Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time. They have protected mealtimes which you are asked to respect, unless you have arranged to enjoy a meal with or to support your loved one with their meal.


  • Parking

  • Free onsite parking.


Chapel Lodge Reviews (46)

Total of 46, showing 21-40
8.9

Chapel Lodge has a Review Score of 8.9 (8.921) out of 10, based on 8 reviews in the last 2 years. Over all time Chapel Lodge has 46 reviews.

Overall Experience

  • 23
  • 15
  • 6
  • 2
  • 0

Date Published

46
1
5
8
38

Review from M W (Husband of Resident) published on 23 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my wife was admitted into the care of the nursing home I have been impressed with the professionalism of all the staff and the care given to my wife. She has been treated with the utmost respect and I have no concerns at present into her continuing wellbeing. It is reassuring that I know she is
well looked after and eases any worries I may have had, after 52 years of marriage and hardly a day apart, it could have been much much worse to cope with. Thank you.

Reply from Sharon Flood, Regional Operations Manager at Chapel Lodge

Thank you for your positive feedback, the staff will be very pleased.


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Review from Adrian S (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last 6 months of his life at Chapel Lodge. What an amazing place this is. Full of love and kindness, exceptional care and support all round. All the staff from the care assistants to the management team were brilliant with us as a family. They didn’t just meet our expectations they
far, in a way, exceeded them. Even in the last few days of Dad’s life all the staff were so kind and thoughtful. Giving us time to say our goodbyes in our own individual ways was simply outstanding, something I personally will never forget. Meaningful love, compassion respect in caring are not something you just learn in a classroom, it’s in your DNA too. How this home operates has the above in its DNA, it runs from the manager down and that’s what makes this home special, well it did for us. For that as a family, we’re truly grateful, as are the risks staff are taking just undertaking their jobs at the moment so steadfast and without question are in themselves humbling. Thank you!

Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you so much for this kind and heartfelt review, your father was a pleasure to care for and he will be missed by us all.


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Review from Jill (Daughter of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad was at Chapel Lodge for 18 months, sadly passing away last month. We want to say how lucky we feel that he was so well looked after by the wonderful staff who were also so lovely to our family when visiting. Chapel Lodge has outstanding staff - the amazing healthcare assistants really did care
for our dad, often going the extra mile, and have been such a steady, cheery presence for him throughout his stay. At the end of dad's life, we were so grateful to the nurses for their end of life care and support for us. We were able to stay with dad for several days and nights and many staff helped us through this difficult time and we were able to see just how hard everyone works 24/7 and how genuinely caring they are. The home is very well managed with a great team, ranging from the very patient office staff to the activities staff, cooks, cleaners and laundry ladies who work so hard to keep everything going. We could not have wished for a kinder and safer place for dad to be.

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Review from Karen S (Daughter of Resident) published on 17 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum was only in Chapel Lodge for just over 3 weeks to be assessed for nursing care. Not impressed from day one. Family were not spoken to about the plans for mum. On the first day, mum was given tablet form medication when she should have liquid or crushed as she has problems with swallowing, this happened
a couple of times, information about her medication was on the notes from the hospital so it was obvious notes had not been read correctly. Mum was kept in bed most of the time as she is not mobile so has to be hoisted out of bed. Most of the care staff were very caring and kind but overworked as not enough staff, two of the care staff which when we asked for something it appeared to be too much trouble and made comments to this effect. Care notes in mums room not up to date had to ask a few times for a fluid chart. Mum was given one immersed bath in the 3 weeks she was there the rest of time she was given a wash or a bed bath. The room was dirty and a strong smell on the corridor.

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Review from D F (Son of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent staff providing high levels of care. A lovely clean and safe environment.

Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review. We strive to deliver high levels of person-centred care.


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Review from Stephen P (Son of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been made very welcome.
She has had a very relaxing stay in pleasant surroundings with pleasant and capable staff. In fact, I think they have gone over and above what I had expected because I know at times my mother can be demanding.

Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review and we are pleased your mum enjoyed her stay with us.


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Review from Stephen H (Son of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really good, home always kept tidy.

Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review. We strive to deliver high levels of person-centred care, in a warm friendly environment and we always strive to come up with new innovations to further enhance the lives' of our residents, our new wine bar CC's will be opening very soon.


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Review from Joyce G (Daughter of Resident) published on 25 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Chapel Lodge staff are very friendly and caring.
It has a pleasant and relaxed atmosphere.
There is a good selection of food, they cater for individual residents, with a very pleasant environment in the dining room.
Activities are varied and prove to be beneficial to the residents.

Reply from David Monaghan, Home Manager at Chapel Lodge

Thank you for your kind review. We strive to deliver high levels of person-centred care and your review will encourage us to further improve and maintain the positive rating we received from CQC.


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Review from Laura D (Daughter of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was taken to Chapel Lodge for emergency respite. All the staff were amazing throughout her whole stay. Her medication timings were critical and always adhered to. The food was lovely and the room was beautiful. Although my Mum didn't want to originally go in respite. She agreed she would stay
with Chapel Lodge in the future.

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Review from Sam V (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Rooms in pictures are not reality don’t be fooled.
Staff unprofessional.
Not all medication is given correctly or timely.
Poor admin.
Members of the public have the access number to the home? Security!
Not patient centred care.

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Review from B T (Sister of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been at Chapel Lodge two and a half years. Staffing for us has been a real problem. Hopefully, having had a lovely Christmas there this year with all the staff showing caring, laughter and empathy with all patients has been really reassuring to see. I hope the manager and staff will be
staying for some time to come.

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Review from Susan H (Daughter of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been at this home for a year now. It has had two inspections from CQC due to failing issues in some areas. Management appears to be going through issues which I believe they can overcome (fingers crossed). Staff, care at the home, cleanliness, friendliness is all very good. This home is
to be recommended and with now a new manager in place, are hopeful that the home can regain its good status in all areas.

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Review from E C (Daughter of Resident) published on 2 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This home from home is one of the best I’ve been in. It is open, friendly, clean, tidy, all members of staff are caring and always on hand, from the caring team through to the kitchen and laundry there is always excellent service.


There is a bustle about the place which helps residents be part of

everyday life. The entertainment is second to none, there is always something going on from activities to outings.


My father loves it and I must say this means a lot as a service user.


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Review from Keith C (Husband of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory. No complaints.

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Review from D H (Wife of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it's a very friendly place to visit.

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Review from M C (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean, pleasant, well-furnished nursing home with excellent caring staff always treating residents with patience and dignity.
Relatives are always welcome at any time.

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Review from Shirley B (Wife of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the seventeen months my husband was a resident at Chapel Lodge he was treated with love and kindness (as indeed I was) while he was able to swallow he enjoyed his food and the carers were helpful to him. Last Christmas I was invited to have Christmas lunch with him, it was excellent! Much better
than many 4 star restaurants. Their final kindness, the last couple of days the carers lowered the cot sides so that I could give him a hug. I value that! Nurse very good to him.

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Review from K K (Daughter of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the flexibility and understanding of the manager I booked a week's respite care at Chapel Lodge for my 91-year-old mother, who has severe arthritis and lives out of the area so that she could spend time with family here.
She was full of praise for the care and kindness of the staff. "Nothing
is too much trouble for them." I was very impressed by the friendliness and interest they all showed to her and myself during her brief stay. Thank you, Chapel Lodge she is already thinking of returning!

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Review from Joan B (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was only here to be assessed for a short time.


Everyone very nice but doesn't seem to be enough staff. They have all been very nice to mum. On the downside, information about mum is very little. The hearing aid has been lost after only a few days of being there. They didn't know she wore one.

So no or very little hearing and partially sighted has had a big impact on mum.

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Review from Gary S (Son of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care for my mum at Chapel Lodge has been very good from the very first introduction to the care home. My mum has always had her needs taken care of and although mum has dementia and has this has progressed the level of care has been adjusted to suit.


The food/meals are of a good standard.


As

a family, we find visiting is relaxed and we are made to feel welcome.


Overall, we are happy with the care home.


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Current Review Score: 8.9 (8.921)

Overview of Review Score

The Review Score of 8.9 (8.921) out of 10 for Chapel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for Chapel Lodge is calculated as follows: ( (67 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 89 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.247 Points relating to the number of positive Reviews for Chapel Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 7 Positive Reviews ÷ 12.8 = 0.547

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

David

David Monaghan

Job Title: Home Manager

Joined: 2017

I have worked within care for 36 years, with 2 years dedicated at Chapel Lodge. I am Registered with the CQC and qualified in Health and Social Care Management. My vision and passion for Chapel Lodge is to ensure that the service is guided by the people who access it and place them at the heart of their own decision making. I strive to provide truly individualized and tailored care packages that place people in full control of their own lives.


Amie

Amie Rathbone

Job Title: Deputy Manager

Joined: 2020

I support the Home Manager in the day to day running of Chapel Lodge and I take an overview of the Nursing floor. I am passionate about individualised care and use a holistic approach in the way I work.


Julie

Julie Garratt

Job Title: Unit Manager

Joined: 2016

I have worked at Chapel Lodge since 2016 and I am in charge of the Residential Unit. I am passionate about delivering the highest standard of care to the residents and supporting staff within the home.


Dan

Dan Stacey

Job Title: maintenance

Joined: 2018

Dan has worked for Roseberry Care Centres for just over 2 years and is in charge of the day to day repairs and general maintenance at Chapel Lodge.


Ellie

Ellie

Job Title: Administrator

Joined: 2014

I have worked at Chapel Lodge since 2014 and I support the management team with the day to day running of the home.


Carla

Carla

Job Title: Housekeeper

Joined: 2020

I am responsible for the day to day cleanliness of the home


Debbie

Debbie

Job Title: Activity Coordinator

Joined: 2018

I have worked at Chapel Lodge for 2 years, but have 10 years experience in providing activities to the older person. I strive to provide a diverse choice of activities which include baking, interactive technology and outings into the community.


We document our activities in folders that can be found in reception. Please feel free to browse to see what we do.


Amy

Amy

Job Title: Senior Carer

Joined: 2013

My role is to support the Home and Unit Manager with the safe running of Chapel Lodge. I have worked in care for 7 years and feel passionate about my role.