Pexton Grange

Pexton Road, Sheffield S4 7DA
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9.6 38 Reviews
  • Pexton Grange, Sheffield
Pexton Grange is a modern and purpose-built care facility, dedicated to personalised care packages that support an independent but secure and healthy lifestyle.

The home is registered for fifty-seven people in total, providing a quality environment for a comfortable retirement through an outlook that respects personal freedoms and diversity.

Carers aim to be flexible while safeguarding each resident's long-term needs and aiming to be as cost effective as possible.

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Care Provided by Pexton Grange

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 57 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Stah Magava (Manager)
  • Admission Criteria
    • 37 beds for NHS referrals, private
    • Ages 18+
  • Room Information
    • Single Rooms (57)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Permanent residents anytime


    NHS - 2-4 & 6-8


  • Parking

  • The home has a car park


Pexton Grange Reviews (38)

Total of 38, showing 21-38
9.6

Pexton Grange has a Review Score of 9.6 (9.590) out of 10, based on 11 reviews in the last 2 years. Over all time Pexton Grange has 38 reviews.

Overall Experience

  • 26
  • 12
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Date Published

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Review from A P (Daughter of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all staff related to Mum's care at Pexton Grange.
She is home now and has obviously been very well looked after.
All the staff have been very helpful and Had Mum's best interests at heart.

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Review from C G (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pexton is a nice place. Looking after my dad very well. He is very happy with the staff but is not too keen on the food. However, this would be the same wherever he was, very fussy. Everyone I have spoken to is very helpful, and they have accommodated a podiatry visit as Dad has missed an appointment
whilst at home. Dad is here temporarily prior to being transferred to permanent care and says everyone is great with him. Some of my answers reflect this.

Reply from Alister Cook, Director at Pexton Grange

We are very sorry you have marked us down in a number of categories. Hopefully, we can get additional information from you prior to your father leaving our care and make any changes that seem appropriate. It's nice to hear that everyone has been "great" with your father.
Thank you for taking the time to put a review online.


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Review from R M (Husband of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Roy M (Husband of Resident) published on 4 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the way you look after my partner. He says he is very comfortable here, all the staff are helpful and friendly. They have just given me a cup of tea. Very nice.

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Review from C S (Daughter of Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff of Pexton Grange enough for the care and love they showed mum. After a horrid time in hospital and on the verge of having no visitors at all, mum was moved to Pexton. Although she was isolated for 2 weeks, I knew as soon as I spoke to her that she was happy to be there and the
staff were looking after her well. To know that your loved one is safe and happy is such a relief. Thank you so much for getting mum back home. Mum will be ever grateful.

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Review from Robert J (Son of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant staff. Very friendly and helpful. Would recommend this place to anyone who wants to stay here. My mother was looked after here ever so well. I cannot fault anything that was done at Pexton Grange and cannot speak highly enough of it.

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Review from P L (Resident) published on 13 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been cared for so well - nothing was too much trouble for all the staff here, service was wonderful. They have been so well mannered and always gave me help when I needed it.

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Review from C B (Daughter of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

"Lockdown" has not been easy for anyone, not being able to see your family member when they have dementia and have no understanding as to why your not visiting is heartbreaking. So imagine my delight when moms picture popped up on my phone out in the garden at Pexton sent by one of the staff (it made
my day). I know that carers and care homes are getting bad press at the moment, but as far as we're concerned, they've done and continue to do a very demanding job under extremely difficult circumstances. They all need an enormous 'Clapp' and a huge 'thanks' (in their wage packets).

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Review from K R (Daughter of Resident) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is just a general review. My mum has been in Pexton for a little over 2 years. Originally she went in from hospital for rehab care before going home, but it was obvious to my brother and I that going home wasn't an option really. She wanted to stay here when we talked about looking for somewhere.
All the staff are great. When she needs a doctor they get one, when she needs hospital they if myself of my brother can't. She, herself, says they really look after her. She is bedbound and there are 2 carers she likes in particular. But we feel content her being in Pexton. Thank you!

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Review from Paul B (Son of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother who is 98 had a fall at home in early January requiring some weeks in hospital, before convalescing at Pexton Grange, prior to returning home. The quality of support she received ensured her safe recovery and promoted her self esteem to such an extent that she is now safely at home, and,
although somewhat frail, is confident in herself to continue living a normal life, with support from family, friends, and care agencies.
We all cannot thank you enough.

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Review from M C (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is of a standard environment. All the staff are friendly and caring. The main concern is the food, I have been there when the food has arrived and it is only lukewarm and not much of a variety. My family and I bring in food to help this for my mum to be rehabilitated. I thought food standards
would be a high priority for all rehabilitation needs,

Reply from Alister Cook, Director at Pexton Grange

Thank you for your feedback. We haven't received negative feedback about our food offerings before, but we will certainly launch a review of this. As a care provider our food has won awards in other homes.


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Review from Joanne C (Daughter of Resident) published on 23 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and all the family were made very welcome by all the staff.
It was our first experience of residential care and couldn't have been more favourable.
Mum settled straight away, she was shown to her own room asked lots of questions about her health and her preferences, and told how to contact staff
should she need anything. I was concerned about Mum falling out of bed, and sides were fitted immediately.
The carer even picked up on Mum's love of word searches and gave her a book.
During her stay, Mum was treated with dignity, respect and consulted on her care. My Dad was also made to feel welcome, and as Mum was in over Christmas, he was allowed to come and have Christmas dinner with her, we watched the pantomime with her and joined in activities.
Mum's physios were excellent, patient and encouraging and regained Mum's confidence.
We were well prepared for Mum coming home, and the assessor stayed in contact until we were satisfied with the care package.
Thank you to all.

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Review from Patricia C (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pexton Grange is the best care home. All the staff from the cleaners to nurses are brilliant with my mom.
All her care needs are provided above and beyond the call of duty. Everyone is so friendly and professional. Nothing is too much trouble for the staff. It is a real home from home and the best
bit is my mom low calls it HOME.
Thank you, everyone.

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Review from P S (Husband of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have read and seen on TV that some care homes are not very good. This place is brilliant and the staff are incredible.

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Review from W B (Wife of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the level of care and support at Pexton Grange.
The staff are helpful and welcoming and the nurses manage my husbands needs well.
The overall standard is good and I feel confident leaving my husband in the home's care, difficult though it is.

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Review from R M M (Son of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are competent and efficient. Even more importantly they are friendly and patient. I liked them a lot and felt comfortable having my father in their care.


The accommodation is pretty nice - I have stayed in worse hotels. Everything is kept spotlessly clean and there is none of the unpleasant

smell you used to get in homes years ago.


The only downside, and the reason I put "likely" rather than "extremely likely," is that a lot of the residents are in a very bad way. I don't think there's a lot of companionships to be had here.


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Review from Joyce B (Wife of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for in Pexton Grange in the last five weeks of his life - he died in the home! My family and I could not have wished for better care, kindness, dignity and help. I was kept informed of his treatment, condition and telephoned by members of the staff, including the visiting doctors
regularly.

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Review from Anna D (Daughter of Resident) published on 18 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted 10 days ago, what a wonderful home. Staff are so friendly and helpful making her recovery quick. Everyone I know that came through the doors was made welcome and was assisted with as much help as possible.

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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Pexton Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.625 for Pexton Grange is calculated as follows: ( (83 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 128 Ratings = 4.625

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.965 Points relating to the number of positive Reviews for Pexton Grange is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 11 Positive Reviews ÷ 11.4 = 0.965

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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