Haythorne Place

77 Shiregreen Lane, Sheffield S5 6AB
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6.0 45 Reviews
  • Haythorne Place, Sheffield
Haythorne Place is a Sheffield care home from the portfolio of Roseberry Care Centres that makes an excellent contribution to the various care needs of the community, with provision for up to 120 people, in 6 different houses.

Though a large facility, Haythorne's professional staff take pride in achieving a service that respects individual needs and helps residents in feeling at home and empowered in their personal life.

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Care Provided by Haythorne Place

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 120 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Stanton (Registered Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages from 18 to 120
  • Room Information
    • Single Rooms (120)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Haythorne Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time. They do have protected meal times and ask that you observe these unless you are dining with or supporting your loved one with their meal.


  • Parking

  • Free parking on site.


Haythorne Place Reviews (45)

Total of 45, showing 1-20
6.0

Haythorne Place has a Review Score of 6.0 (5.951) out of 10, based on 2 reviews in the last 2 years. Over all time Haythorne Place has 45 reviews.

Overall Experience

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  • 25
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  • 2

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Review from Michael G (Nephew of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In house 5 as always we have found the staff and management caring, attentive, and genuinely invested in maintaining the health and well-being of our Aunt. The safety levels seem a little bit low but the staff that care there always seem to give 110% to make up for this. The rooms are clean and well-maintained
but a little tired and dated. My Aunt is bedridden with dementia so she no longer uses many of the activities but when she did she found them excellent. The food and drink are tailored for her needs which is lovely. Once again a big thank you to the staff and management.

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Review from K C (Daughter of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid avoid avoid. My dad was in Haythorne Place from September - December 22. He was firstly in house 2 where he escaped from. I am still waiting for answers 6 months on as to how, then he was verbally abused by one of the carers but no one informed me until a few weeks after this happened, and up
to this date I am still waiting for answers to find out what fully happened and if the worker is still there or they have sacked him. Every time I went to visit dad they didn’t like it because they stated I had to make an appointment, don’t understand why, think they wanted to be prepared as when I did just turn up unannounced he was always in a bed full of urine. They hardly ever changed his clothes and he was in ladies' clothes and not his own. Never any staff to care for the residents. Once I turned up to find someone who wasn’t even a carer looking after them as they were short-staffed. Worst care home I have ever seen. Don’t put your loved ones in here. So glad I got dad elsewhere.

Reply from Dean Jenkinson, Regional Operations Manager -Yorkshire and Humber at Haythorne Place

I’m sorry you're experience of the service was unsatisfactory. I can assure you any concerns raised are taken seriously and acted on with candour.
I would appreciate the opportunity to discuss this matter further to provide clarity regarding your concerns.


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Review from Josephine D (Mother of Resident) published on 23 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter being in this home has given her family peace of mind that she has twenty four hour care because before when she was in her own flat we couldn't get carers we could trust and rely on to look after her. She was left on her own all night, that wasn't good. Would like to thank you all at this
nursing home for looking after her so well. We feel that you think a lot of her.

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Review from M S (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Placing my father into care was not an easy decision but the care, compassion and understanding of the staff was so positive in a very negative situation. The management and staff are always very approachable and answered all questions, very professional whilst kind and caring to my dad and his family.
The home always looks clean and smells fresh.

Reply from Dean Jenkinson, Regional Operations Manager -Yorkshire and Humber at Haythorne Place

Thank you for your positive review of Haythorne Place.
I will share your comments with the team.
Kind Regards.


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Review from C M (Son of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall staff very good and friendly. Standard of care good and residents treated with dignity and respect. Selection of food seems to be varied. Rooms as good as can be expected. Lounge neat and tidy and comfortable.

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Review from Jane B (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very welcoming. Very patient and looked after my mother well.
On the downside, room was dirty when we arrived but on pointing it out it was rectified immediately, handyman very helpful. Staff very professional and easy to talk to. My mother did "escape" one evening, but since then the gate has
been locked so it shouldn't happen again. Overall, a good experience thanks! Very grateful for all their help.

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Review from J S (Daughter of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I rang to speak with staff etc for Mum to come into the home. All have and was excellent, was so kind and caring. All staff have been excellent and very helpful, Mum's care is excellent and everyone very friendly and kind. Mum's care I am really happy with, come and see Mum lots. I wouldn't want
Mum to be anywhere else, Thank you everyone for continuing to look after Mum.

Reply from Sharon Flood, Area Director at Haythorne Place

Thank you for the lovely feedback, I will pass this on to the staff.


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Review from C E (Cousin of Resident) published on 6 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I write a very positive review of the care of my cousin gets from the staff at Haythorne Place. I have nothing but thanks for the way they look after her and always have. G has not had a chest infection (or any other infection) for the last few years - all down to the care given. The staff are welcoming
and go above and beyond. Particularly hard during the Covid pandemic, and all deserve praise for their hard work.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from Clare T (Daughter of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been living in Haythorne Place for years. I am very happy with the service my dad receives. My dad says he is very happy living at Haythorne Place, he gets on with other residents and staff and that makes me feel happy. Dad likes most of the meals that are served, he goes to bed when he wants
and also gets up when he wants. Dad is allowed to smoke and have a few cans of beer when he wants to.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from Dawn C (Relative of Resident) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My husband's nan was in House 2. They never had any staff, her clothes always missing, her room had wallpaper peeling off, her toiletries missing, and I visited twice and allowed in with no covid test taken. No one ever had the time to speak to you about any concerns, we would definitely not recommend.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your feedback. I am sorry you had concerns regarding issues on House 2. This is not Roseberry protocol around allowing visitors without evidence of Covid testing. As for missing items I am happy to reimburse if you have receipts for these.


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Review from Patrick D (Nephew of Resident) published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident of House Two for three years and House Three for two years.
I was always pleased with the staff who cares for her, especially during the Covid 19 pandemic and thank all of them who I met over the last five years.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from T W (Partner of Resident) published on 4 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been very well looked after. He is quite happy with everything and I am happy for him to be at Haythorne Place. The staff are very good with him and I feel settled. Thanks to everybody concerned.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your feedback, your feedback is very much appreciated.


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Review from Tara S (Daughter of Resident) published on 9 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the Covid restrictions, I understand it is hard to have group activities however there are plenty of one to one activities taking place. The care my mum receives is good she always looks clean and well looked after and the staff keep me informed of my mother's needs.

Reply from Sharon Flood, Area Director at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from Brian B (Friend of Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and kind to my friend. He would be happy if he can stay in the home as they care for him.

Reply from Sharon Flood, Area Director at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from Yvonne G (Daughter of Resident) published on 7 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and caring as my mum is a resident at this care home. I would recommend it to anybody when the time is needed. It’s nice and clean and the residents are looked after well.

Reply from Sharon Flood, Area Director at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from S H (Sister of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. The staff are very caring and keep the family informed about everything. A good job is done by all.

Reply from Sharon Flood, Area Director at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from Sharon O (Private Carer of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Haythorne place about 5 days a week, different clients, different needs. My clients are very well looked after by the staff. Very polite, very welcoming, showing empathy towards their residents and also towards visiting members. I have built a relationship up with my clients and staff, they
know what progress or changes I need to hear with regard to the well being of my clients. We all have a duty of care towards our clients and this is shown in the staff. The staff are exceptional. Excellent office staff.

Reply from Sharon Flood, Area Director at Haythorne Place

Thank you for your positive feedback it is very much appreciated.


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Review from J W (Partner of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff extremely caring and helpful. Always there to help.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your positive feedback; it is very much appreciated.


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Review from Lydia T (Granddaughter of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Grandma moved into Haythorne Place (house 3) at the end of November 2019. She was sadly only there for five weeks but during this time I met a number of the Haythorne team and got to see what a wonderful job they do day in day out with residents. The team always made time for us, talking through
any concerns or questions we had and generally making it, through an emotional family time, a nice place to visit.
Haythorne Place was the last of the nursing homes we visited when we were choosing the right one for Grandma and we knew straight away that this was the right place as it seemed homely, well-staffed and most importantly that residents would be well cared for well. We would definitely recommend this nursing home and thank the team for their care whilst she was with them.

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Review from Kathleen R (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home was very friendly and met my mum's care needs. The staff were very caring too. Although Mum was only there for three weeks, within a day she told me she felt at home. Would recommend.

Reply from Sharon Flood, Regional Operations Manager at Haythorne Place

Thank you for your positive review. It is greatly appreciated by our team.


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Current Review Score: 6.0 (5.951)

Overview of Review Score

The Review Score of 6.0 (5.951) out of 10 for Haythorne Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.909 for Haythorne Place is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 22 Ratings = 2.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.042 Points relating to the number of positive Reviews for Haythorne Place is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 1 Positive Reviews ÷ 24 = 0.042

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 25 Feb 2025

We do not currently have any vacancies.


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Haythorne Place

What types of Care is Haythorne Place registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haythorne Place provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Haythorne Place have?

There are 120 Single Rooms.

What are the Facilities & Services at Haythorne Place?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haythorne Place to the centre of Sheffield?

2.9 mile(s) as the crow flies, distance by road may be significantly further.