Visitors are welcome at any time. They do have protected meal times and ask that you observe these unless you are dining with or supporting your loved one with their meal.
Free parking on site.
Haythorne Place has a Review Score of 6.0 (5.951) out of 10, based on 2 reviews in the last 2 years. Over all time Haythorne Place has 45 reviews.
Review from E T (Wife of Resident) published on 1 November 2019
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Review from L W (Daughter-in-law of Resident) published on 13 September 2019
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Review from Ellen T (Wife of Resident) published on 4 July 2019
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Reply from Sharon Flood, Regional Operations Manager at Haythorne Place
Thank you so much for your positive feedback.
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Review from Jean P (Daughter of Resident) published on 23 May 2019
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Review from Jayne B (Niece of Resident) published on 6 February 2019
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Review from Helen H (Niece of Resident) published on 5 February 2019
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Reply from Sharon Flood, Regional Operations Manager at Haythorne Place
Thank you for your feedback it is much appreciated.
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Review from Hazel A (Daughter of Resident) published on 22 October 2018
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Reply from Sharon Flood, Regional Operations Manager at Haythorne Place
Thank you Hazel and we are sorry for your loss, your feedback is very valuable to Haythorne staff and management and it is pleasing to see the staff are doing well at their job in situations like these.
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Review from Jean C (Daughter of Resident) published on 17 October 2018
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Reply from Sharon Flood, Regional Operations Manager at Haythorne Place
Thank you for your feedback it is very pleasing to see we are doing things right.
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Review from Tracey W (Niece of Resident) published on 5 July 2018
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Review from M G (Nephew of Resident) published on 1 May 2018
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Review from M H (Daughter of Resident) published on 23 April 2018
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Review from D V (Sister of Resident) published on 11 April 2018
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Review from I H (Son of Resident) published on 5 April 2018
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Review from Y S (Resident) assisted by family/friend published on 5 April 2018
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Review from Anna M (Granddaughter of Resident) published on 4 April 2018
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Review from Albert R (Brother of Resident) published on 4 April 2018
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Review from Peter C (Son of Resident) published on 1 March 2018
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Review from M C (Grandson of Resident) published on 21 February 2018
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Review from Shirley F (Wife of Resident) published on 6 October 2017
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Review from Mavis C (Resident) assisted by family/friend published on 9 August 2017
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The Review Score of 6.0 (5.951) out of 10 for Haythorne Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 2.909 for Haythorne Place is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 22 Ratings = 2.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.042 Points relating to the number of positive Reviews for Haythorne Place is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 1 Positive Reviews ÷ 24 = 0.042
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Oct 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
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