Visitors are welcome at any time. They do have protected meal times and ask that you observe these unless you are dining with or supporting your loved one with their meal.
Free parking on site.
Haythorne Place has a Review Score of 6.0 (5.951) out of 10, based on 2 reviews in the last 2 years. Over all time Haythorne Place has 45 reviews.
Review from Sandra H (Daughter of Resident) published on 9 August 2017
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Review from Jean P (Aunt of Resident) published on 1 August 2017
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Review from J F (Daughter of Resident) published on 24 July 2017
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The staff at the home do all they can to make him feel it is his home. The nursing care and help he receives is second to none. As a family,
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Review from Mrs J. T (Daughter of Resident) published on 3 January 2017
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We then found Haythorne Place. No, it's not as glamorous & modern, it's fading a bit around the edges & looks a bit tired in places. But the care our then 81-year-old received was great, we couldn't have asked for more. If and when your relative needs kind and compassionate care to meet their every need, this is the kind of place you need. R.I.P our 83yr old, they died cared for there.
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Review from L B (Niece of Resident) published on 14 June 2016
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Reply from Lynn Hart, Regional Operations Manager at Haythorne Place
Thank you for providing feedback, we apologise that your experience of our service was unsatisfactory. We strive to provide our clients with the highest standard of care. If you would like us to address any of your specific concerns, you are welcome to contact the home manager directly.
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The Review Score of 6.0 (5.951) out of 10 for Haythorne Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 2.909 for Haythorne Place is calculated as follows: ( (6 Excellents x 5) + (5 Goods x 4) + (3 Poors x 2) + (8 Very Poors x 1) ) ÷ 22 Ratings = 2.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.042 Points relating to the number of positive Reviews for Haythorne Place is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 1 Positive Reviews ÷ 24 = 0.042
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Oct 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
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