Review from G W (Son of Resident) published on 10 July 2021
Submitted via Postal Card • Report

Overall Experience

6 years of care for dad as his health declined he was cared for by great staff who always welcomed us into the home. If any concerns about dad needed addressing we were contacted immediately and kept informed of any changes in his condition. Caring and considerate to the end.

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Review from Patricia W (Wife of Resident) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience

Friendly, caring staff. Professional and efficient, providing a homely atmosphere.
Staff cope well in often difficult situations, they are all well trained.

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Review from Kevin J (Son of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience

My mum was admitted initially for a 28-day assessment in July 2019, and stayed there until she passed in March 2021. I can honestly say, although as a family we were unsure about admitting our mother into care, we could not have picked anywhere better. The attention she received from all the staff was

100% first class at all times, and my mother was as happy there as anywhere she'd been in all her life. We were always made to feel welcome and the activities that were organised were great fun, apart from when she saw the snake that had been brought in for a quick visit. The look on her face had us all in stitches laughing!
Should anyone be considering a place for a loved one, I sincerely believe you can do no better than Darnall Grange Care Home. Their staff in all departments are a credit to their profession.

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Review from Diana B (Sister of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience

I have been so impressed by the standard of care at Darnall Grange nursing home.
The manager has a fine team. My sister has very specific needs and these have been addressed with compassion, sensitivity and time.
I was lucky to have my sister when I needed help and she gave me of her best. I would

like to be able to care for her as well as the team at Darnall Grange. This would not be possible even without the Lockdown for Covid-19 pandemic. The mentally frail are badly affected by these essential restrictions. My sister was a Londoner and had great affection for the city. She developed a love of the beauty of Yorkshire over many years.
I am hugely grateful to all the staff who go the extra mile to make individuals feel special. If I need nursing home care I can think of nowhere better than Darnall Grange.

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Review from Ruth D (Daughter of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience

The home is run excellently, with kindness, strong management and organisation of the director, the manager within the home, and every other staff member I have met, all working as a team. This is such a clean home, a lovely atmosphere on both floors, calm and bright. I have rarely seen such love and

respect shown to residents of a home before. Staff have been so accommodating, such as purchasing new kitchen equipment to manage a food allergy and trying different strategies to help mum to settle in. When we have had some difficulties, their expertise has been second to none, dealing with any issues and keeping me informed. Soon after mum arrived, the whole country was locked down with Covid19. I thank my lucky stars that I found this place: despite not being able to visit, I feel absolutely certain that mum is being treated with dignity and everything is being done to keep everyone safe. A massive thank you to all staff, you are making what would be a difficult time so much easier.

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Review from Leisa T (Daughter of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience

The care is exceptional, especially towards the end of Mum's life. Facilities are good and the rooms are good, but could be improved/modernised/updated.
I cannot fault the care though, and the home is very clean throughout. The food could be improved, ie: more homemade soups. There could also be more

activities for the residents.

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Review from G S (Son of Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience

Very helpful and caring staff, including management who also interact with residents. After speaking to paramedics who attended to Mum one evening, they too were impressed how staff knew resident's names and characters and especially medication, without having to refer to notes (they had attended there

before). Seems a low turnover in staff and no agency workers. One minor complaint was mum's socks were always going missing, even with her name in.

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Review from A J (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience

The staff were always friendly and caring whenever we visited and my mum had a good relationship with staff. As my husband and I do not live locally, it was a great comfort to know my mum was in good hands and being cared for.
Unfortunately, mum was on thickened drinks and purified food for most of

her stay, hence the rating for food and drink.

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Review from Anne M (Daughter of Resident) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience

My father was a resident at Darnall Grange for 6 and a half years. During this time he was cared for with dignity and respect in a safe environment. More recently, up to dad's passing in May 2019, the care team at Darnall Grange were so caring, loving and very supportive, not just to dad but to us as

a family, of which we were very appreciative. I would recommend the care provided at Darnall Grange.

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Review from B B (Brother-in-law of Resident) published on 3 September 2019
Submitted via Postal Card • Report

Overall Experience

The Grange gave my brother in law care and friendship that was very good seeing that he could be a very difficult person to deal with.

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Review from Francesca G (Granddaughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience

My grandad is in this care home. The staff are wonderful with the clients. It's very homely and friendly and the staff are involved with all that's going on with the clients, even in the lounges they are always interacting with them all. They are all lovely and kind. Nothing too much trouble.

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Review from Andrea S (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience

My dad is in Darnall Grange Care Home it is a homely and friendly care home. Staff are lovely with the clients, my dad has improved 100% since being here and having people and staff to watch and talk too. It's like home from home, feel confident he's in good hands with this care home and lovely staff.

Thank you for peace of mind.

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Review from Darryl T (Son of Resident) published on 23 June 2019
Submitted via Postal Card • Report

Overall Experience

Staff were professional and very caring. The job they did with my father was very difficult at times but they were always assisting and reassuring. We were glad we chose Darnall Grange for his last years of care.

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Review from Helen G (Daughter of Resident) published on 17 June 2019
Submitted via Postal Card • Report

Overall Experience

Really friendly staff. Caring staff. All care needs met. Clean home. Informative staff.

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Review from Debra L (Friend of Resident) published on 8 June 2019
Submitted via Postal Card • Report

Overall Experience

My elderly friend came to this home for assessment, most of the staff have been very friendly and extremely helpful and assisted in all that has been asked. The rooms could do with updating but upon every visit, the home has been very clean and welcoming by staff members.
My friend has been very well

looked after during her stay at Darnall Grange and I would recommend this home mainly due to the staff, they are absolute stars.
My friend was upstairs in this home but even staff downstairs were very helpful.

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Review from Thelma N (Wife of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience

Darnall Grange Care Home is very caring and has a staff second to none. They are great with the patients and also with their visitors. The food is excellent, as is the cleanliness everywhere.
The manager is very helpful and approachable, a very nice man. All in all, it would be one of the best in every

way.

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Review from Tracey A (Daughter of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience

My father entered Darnall Grange in October 2018 and passed away on 20th February 2019.
The care he received was absolutely second to none from all staff and management.
I would recommend Darnall Grange to anyone who needs to have a loved one put into a care/nursing home.

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Review from Tony H (Son of Resident) published on 7 March 2019
Submitted via Website • Report

Overall Experience

The management and staff at Darnell Grange were excellent throughout the time my father was with them. They were professional in their duties, always demonstrated empathy and treated my father with dignity and respect. The food was excellent. I strongly recommend this venue.

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Review from Karen M (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience

My father was only resident for a short while, but the care that he received was outstanding. The staff were amazing and so caring, nothing was too much trouble, their respect and maintenance of the resident's dignity was their priority. On our visits, the staff were attentive to our needs and requests,

always there with a smile and a cuddle when needed.

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Review from James G (Son of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience

My mother will be 100 in May and she is very happy to be living at the home. She is very comfy there.
The staff at Darnall Grange are very good and always go out of there way to help Mum and family.

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Darnall Grange Care Home

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