Prices exclude therapeutic activities such as hairdressing and chiropody.
Dedicated free visitor parking spaces are available on-site for your convenience.
Allerton Park has a Review Score of 8.0 (8.022) out of 10, based on 8 reviews in the last 2 years. Over all time Allerton Park has 12 reviews.
Review from Varsha M (Daughter of Resident) published on 19 March 2025
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Reply from Georgea Buckle, Operations Executive at Allerton Park
Thank you so much for your kind words. We're really glad to hear that you and your family feel supported and reassured, especially being further away. It's important to us that your dad receives personalised care, and we're proud our team has made a positive difference. Your feedback means a lot - we'll make sure to share it with the whole team!
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Review from Paul Q (Guardian of Resident) published on 19 March 2025
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Reply from Georgea Buckle, Operations Executive at Allerton Park
Thank you so much for your kind words. We're so pleased to hear that you feel supported and reassured, especially being some distance away. It's wonderful to know our team's care, compassion, and communication have made a positive difference for both you and your cousin. Your feedback means a lot to us, and we'll be sure to share it with the team!
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Review from G B (Son of Resident) published on 7 March 2025
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Review from L B (Relative of Resident) published on 25 February 2025
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Reply from Antony Hall, Managing Director at Allerton Park
I am sorry that you feel this way. I should have liked the opportunity to address your perceptions of the care at home so I could understand the situation and taken steps to provider you with the appropriate assurances. Park Homes aims to provide the people we care for with a high standard of care at all times.
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Review from J S (Daughter of Resident) published on 25 February 2025
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Reply from Antony Hall, Managing Director at Allerton Park
I am sorry that you feel this way. I should have liked the opportunity to address your perceptions of the care at home so I could understand the situation and taken steps to provide you with the appropriate assurances. Park Homes aims to provide the people we care for with a high standard of care at all times.
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Review from Emily C (Granddaughter of Resident) published on 13 December 2024
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Reply from Phil Benson, Executive Director of Operations at Allerton Park
Thank you so much for your lovely review - we will share this with the team.
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Review from N M (Son of Resident) published on 27 November 2024
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Reply from Phil Benson, Executive Director of Operations at Allerton Park
Thank you for the wonderful review! We really appreciate the kind words and will make sure this gets to the team!
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Review from John L (Husband of Resident) published on 16 January 2024
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Reply from Phil Benson, Executive Director of Operations at Allerton Park
Thank you for the kind words. We are busy working on a refurbishment plan for the home and will look to make progress on that throughout the year. I'll be sure to share your feedback with the team at the home!
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Review from Julie A (Daughter-in-law of Resident) published on 25 January 2023
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Review from Kaz W (Daughter of Resident) published on 29 December 2022
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Review from F S (Daughter-in-law of Resident) published on 28 March 2022
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Reply from Allerton Park, . at Allerton Park
We would like to bring some transparency to your review. We have hundreds of satisfied families and residents. At the time of your concerns, you are 1/49 the remaining 48 are happy and satisfied. On 30/11/21 Public Health audited the home and scored 96.92% for IPC. Any concerns raised are dealt with under the company's complaints procedure with transparency. The safeguarding team have closed this concern verbally and we await confirmation in writing, CQC has been provided all the information without any further requests. The Nursing team at the home are experienced and acted accordingly making the appropriate and timely referrals including to the GP and Hospital. The resident was taken to the hospital and handed to the care of the hospital, family were informed. The property list has been checked, but only 7 items of clothes were listed. Despite several attempts, we remain unable to make contact with the family to arrange a meeting. We apologise if you have not been satisfied with the service.
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Review from J W (Wife of Resident) published on 20 January 2022
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Reply from Lynn Billingham, Sales, Marketing & Customer Services Manager at Allerton Park
Thank you for taking the time to review our home which I have shared with all the team. We currently have a vacancy for an Activities Co-ordinator for the home which, hopefully, will be filled soon.
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The Review Score of 8.0 (8.022) out of 10 for Allerton Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.822 for Allerton Park is calculated as follows: ( (47 Excellents x 5) + (16 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (16 Very Poors x 1) ) ÷ 90 Ratings = 3.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.2 Points relating to the number of positive Reviews for Allerton Park is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 6 Positive Reviews ÷ 10 = 0.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 May 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring. Contact us today to arrange a viewing of the home and to meet our team!
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