Ashcroft

Kelvin Way, Undercliffe, Bradford BD2 3EF
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9.7 80 Reviews
  • Ashcroft, Bradford
Anchor’s Ashcroft is located in the Undercliffe suburb of Bradford and provides friendly and comfortable residential and dementia care for up to 66 residents in single ensuite rooms. The home is located in a quiet residential area whilst being close to transport links and local amenities and attractions.

Ashcroft continues to welcome new residents for residential and residential dementia care. The home is proud to have achieved Veteran Framework Friendly accreditation to confirm veterans can be supported with appropriate care.

The dedicated care team gets to know each resident, working with them and their loved ones to create detailed care plans so that their needs are always met.

Customers living with dementia receive quality dementia care, provided by staff members who are fully trained to ensure their approach is the best for residents living with dementia.

The care team provides individual and compassionate care by getting to know each individual and building strong relationships with them and their loved ones.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Ashcroft

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Emma Ciccone (Home Manager)
  • Admission Criteria
    • Please contact Ashcroft directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Ashcroft

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Ashcroft will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Ashcroft to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces.


Ashcroft Reviews (80)

Total of 80, showing 1-20
9.7

Ashcroft has a Review Score of 9.7 (9.735) out of 10, based on 28 reviews in the last 2 years. Over all time Ashcroft has 80 reviews.

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Review from Lea P (Daughter of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in Ashcroft for 3 years. She had several medical conditions including vascular dementia and at times could be difficult. During her stay at Ashcroft, the staff from carers to domestics were amazing, treating Mum with respect at all times. She was given encouragement to join in
activities giving her some purpose. When Mum passed away in Ashcroft the love and support shown to us as a family was outstanding. I can't thank the team enough. They became like a family to us. I would highly recommend Ashcroft to anyone looking for a care facility for a loved one.

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Review from Colin S (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been there for 4 weeks now and every time we visit staff are friendly and helpful. Always ready to answer questions if we have any or point us to the right person who can help. All interaction has been kind and respectful whilst maintaining a good sense of humour, they have found the right level
of interaction with mum and have good 'banter'.

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Review from A B (Friend of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is very nice, the staff always introduce themselves when entering a person's room. They are happy to help when asked for something, they are very kind and courteous. It's clean, very caring understanding. I would definitely recommend this home to other people.

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Review from Trish C (Partner of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have watched my partner's mental and physical health deteriorate due to his health issues and have seen how much the wonderful staff here have continually cared for him and their compassion, despite being so busy. I cannot praise them enough and am extremely grateful to them.

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Review from G B (Son of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Ashcroft since 2015 and I can safely say the staff in the home have always been kind and friendly and my mum is in the best place and I know she is well looked after. At times they go beyond their duties to make sure my mum has everything she needs.

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Review from Amanda F (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for at Ashcroft for over 18 months now and over that time she has sadly declined with dementia and met with some distressing ongoing medical issues. The staff have been incredibly caring and competent throughout, reassuring and always consistently going the extra mile. The home
has a feel of consistency and teamwork, with permanent staff members who know and relate to the residents well. They have adapted to every stage of Mum's condition with flexibility and unfailing support. I know Mum is incredibly well cared for. Staff and management are approachable and make every effort to keep me informed of any changes or concerns.

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Review from J D (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently passed away in Ashcroft after living there since April 2022. He was always really well looked after by the wonderfully dedicated staff. In his last few days, the dedication never stopped. My family was well looked after when we stayed with Dad. He was treated with the utmost dignity
and cared for diligently until the end. Nothing was too much trouble for the staff be it during the day or through the night. They always made sure we knew who would be there on the next shift so we knew what to expect and never left before coming to check on us.
Nobody ever wants to put their loved one into a care home, but if you have to, there can't be many better places than this.
Thank you - you know who you are!

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Review from K H (Daughter of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Ashcroft since May 2023. She is happy and very well cared for. Every member of staff goes above and beyond to ensure she is clean, well fed and entertained. Her room is kept spotlessly clean and has everything she needs. I would not hesitate to recommend Ashcroft to anyone looking
for a care home for a loved one.

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Review from L P (Friend of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff friendly and efficient, and the care home is very clean and comfortable. I think my friend is very happy here and well looked after.

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Review from K D (Daughter of Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been a resident at Ashcroft for 5 years now. She can be quite difficult and rude at times. The staff are fantastic with her and are very patient as she struggles with her speech. She always looks clean and well cared for. If any problems arise I am called straight away and they try their
utmost to sort it. I'm regularly kept up to date with her finances and also receive a monthly newsletter. Overall I'm more than happy with Ashcroft.

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Review from J R (Friend of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and efficient when I visit my friend. They take good care of him even when he is not willing to motivate himself.

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Review from Paul B (Son of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted to the care home for a 4-week assessment following a stay in hospital where his health (mental and physical) was deteriorating.
We visited the home prior to his admission. The staff was very welcoming and friendly and we were given a comprehensive tour during which we received a huge
amount of information. I was very impressed with the demeanour and number of staff, facilities, and the environment.
When Dad arrived, he was welcomed by the team leader who immediately took him under her care. I was very impressed by the way she assessed his needs and deployed resources immediately.
The care and support he has received since admission has been excellent as has communication with us. Dad arrived suffering from many symptoms of de-conditioning syndrome in particular delirium and confusion. He has now regained capacity.
The quality of the food and frequency of availability is excellent.
I am extremely satisfied and I know Dad is very well cared for, safe, and well-fed.

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Review from B H (Cousin of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

People are all very helpful and kind to you. If have trouble with the computer entering my name I can always find somebody to help me. At coffee time I always get a lovely cup of coffee and a biscuit to settle me down from driving all the way here, but I do enjoy it when I get here.

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Review from L F (Daughter-in-law of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my husband could not be happier with the support our mum/mother-in-law is getting at Ashcroft! Mum is happier than she has been for a long time! She is safe and is treated with respect and dignity! Staff are kind, caring and patient. We are always made to feel very welcome when we visit and
we have complete peace of mind that Mum is well cared for. Everybody from the manager, assistant manager, home administrator, receptionists, team leaders, maintenance, head chef, chefs, kitchen staff, laundry, support workers and cleaners - all are wonderful!

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Review from Sue A (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's time at Ashcroft has been very good.
He's more settled.
He has called it home at times.

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Review from Dianne C (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate that the staff at Ashcroft are approachable and will help where they can. There have been times when members of staff have really gone out of their way to help in difficult circumstances. I love that they have a laugh and that my mother's nails look better than mine. Ashcroft has
a real family feel to it.

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Review from Orla T (Private Carer of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Seen all team members work effectively and good communication.
All residents fed well and chatted to nicely all day.
Cleaners very sufficient.
Looks very good with food and treats.

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Review from Diane S (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had dementia and came to Ashcroft in December 2022 when her home closed with short notice!
She was a very anxious person, this probably got worse as her dementia progressed.
The staff at Ashcroft were excellent and soon got to know her little traits. She was well looked after and cared for
and as a family we were always made welcome.
We couldn’t have asked for any more with her end-of-life care, they were amazing.

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Review from Stuart B (Husband of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were kind and caring, food and drink were varied and of a good quality. Ashcroft was clean and had a welcoming atmosphere, very friendly and a happy place to stay.
My wife said she would be happy to go back in the future.

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Review from Manjit K (Wife of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is at Ashcroft and I can not thank all the staff from receptionist to cleaners/chefs to care workers enough. They are always ready to help with a smile. The rooms are cleaned, and the laundry sometimes gets damaged his T-shirt had a rip in it after back from the laundry, but this is trivial
and all I care about is the way my husband is looked after with dignity and respect always. Thank you all from the bottom of my heart, Keep smiling Ladies/Gents. I would not be able to sleep if it was not for all of you at Ashcroft.

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Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Ashcroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Ashcroft is calculated as follows: ( (245 Excellents x 5) + (73 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 324 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashcroft is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Sep 2018

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Frequently Asked Questions about Ashcroft

What types of Care is Ashcroft registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashcroft provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ashcroft have?

There are 66 Single Rooms.

What are the Facilities & Services at Ashcroft?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Ashcroft to the centre of Bradford?

1.5 mile(s) as the crow flies, distance by road may be significantly further.