Hazel Bank Nursing Home

Daisy Hill Lane, Heaton, Bradford BD9 6BN
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8.9 9 Reviews
  • Hazel Bank Nursing Home, Bradford
Hazel Bank Nursing Home is a charming and comfortable property, staffed by skilled carers whose hard work and friendly approach has given the facility a strong reputation within the local community.

The Home is easily accessible by public transport. Hazel Bank enjoys a prominent position in Daisy Hill with sweeping views across the city. The Home is situated in landscaped grounds consisting of lawned areas and a car park to the front and side.

Residents are well-located for access to local amenities, while enjoying scenic views and landscaped grounds, together with nursing packages organised to suit their specific needs.

The home's spacious interiors include a social activities unit, with much for occupants to enjoy on a day-to-day basis.

All meals are cooked and prepared individually by the homes Chef, ensuring the food is wholesome and nutritious. Menus are prepared by the Chef and offer a choice at all times while catering to any dietary requirements.

All staff receive specialist training and mentoring. The home spends time really getting to know residents and spend time understanding their life story and the things that are important to them, so the home can focus on the things that really matter to them. Every resident has a named key worker who helps develop their own personalised care.

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Care Provided by Hazel Bank Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Holmes (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Hazel Bank Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £936
    • Self-Funded Residential Dementia Care from £936
    • Self-Funded Nursing Care from £1,076
    • Self-Funded Nursing Dementia Care from £1,076

  • Pricing excludes therapeutic activities such as hairdressing and chiropodists.
  • (these prices are only a guideline, please contact Hazel Bank Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The Home is easily accessible by public transport. Hazel Bank enjoys a prominent position in Daisy Hill with sweeping views across the city. The Home is situated in landscaped grounds consisting of lawned areas and a car park to the front and side.


Hazel Bank Nursing Home Reviews (9)

8.9

Hazel Bank Nursing Home has a Review Score of 8.9 (8.877) out of 10, based on 8 reviews in the last 2 years. Over all time Hazel Bank Nursing Home has 9 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 1

Date Published

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Review from D F (Son of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Hazel Bank Nursing Home since December 2024, I think it is a great place!
My dad, who has dementia, has settled in very well and has made a couple of friends. He likes it there, I have made the following observations:
* it is a welcoming home for visitors and feels like a 'family'
home
* visitors are always made welcome at any time
* the staff are always informal and helpful
* they are highly informative with me and highly attentive to my dad's needs such as him being a high risk of falling
* The manager, is also very friendly and professional

Reply from Phil Benson, Executive Director of Operations at Hazel Bank Nursing Home

Thank you so much for your kind and thoughtful review. We're so pleased to hear that your dad has settled in well at Hazel Bank and that he's enjoying his time here, even making some new friends. It's wonderful to know that you feel the home has a welcoming, family-like atmosphere and that our staff have been helpful, informative, and attentive. We're also grateful for your kind words about our manager and their professionalism. Thank you for your trust in us, and we will continue to provide the best care for your dad and all our residents.


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Review from John F (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is in a safe and pleasant environment now, staff are caring and warm and I am reassured he is there, I cannot fault the care or environment. I thought he might not enjoy being in a home but he seems to be thriving, the staff are looking after him very well.

Reply from Phil Benson, Executive Director of Operations at Hazel Bank Nursing Home

Thank you for your kind and thoughtful review. We are so glad to hear that your dad is thriving in our care and that he feels safe and comfortable in his new environment. It's wonderful to know that you find our staff caring and warm and that you feel reassured by the care he is receiving. We truly appreciate your feedback and are grateful for the trust you've placed in us to care for your dad. We will continue to provide the best possible care for him and all our residents.


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Review from A N (Daughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming nursing home to relatives, superb nursing staff, kitchen staff and cleaning/laundry staff. Food is exceptionally nutritional, delicious and plentiful. Management and admin staff take notes of Dad's requirements and needs updating care plans as and when, nothing is ever too much, staff
are caring and hardworking. We are overly delighted with the exceptional care and dignity shown to my father. Thank you Hazel Bank Nursing Home.

Reply from Phil Benson, Executive Director of Operations at Hazel Bank Nursing Home

Thank you for the lovely review! I'm delighted that you're delighted at the care your father gets. We will share this with the team at the home!


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Review from Kathryn L (Daughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a retired qualified Army nurse, I love that getting into this home is monitored and locked - as no resident can go outside wondering unaided, thus making it super safe.
The staff are lovely and friendly and all the residents seem happy with their environment in the day rooms and dining room.
I
have found the home to be very clean on my numerous visits and other relatives that I have met and talked to seem happy too

Reply from Phil Benson, Executive Director of Operations at Hazel Bank Nursing Home

Thank you for the kind review. We really appreciate your feedback


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Review from H B (Sister of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is well looked after, the staff are caring. I visit over the lunchtime period and the staff provided a lunch on every occasion which is much appreciated. One memorable event was Yorkshire day, which was well organised, great entertainment. Also my sister's birthday was celebrated with a cake
made by the chef. All in all she is well looked after.

Reply from Antony Hall, Managing Director at Hazel Bank Nursing Home

Thank you for your kind words. I am so pleased your sister is receiving the level of care that enables her to lead her life as she wishes whilst living with us. The team work tirelessly to ensure this happens and I will make sure they are aware of your lovely words.


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Review from S G (Brother of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

CQC and other organisations are totally toothless - weak management - previous manager at Hazel Bank Nursing Home excellent. The manager is weak and toothless and arrogant - surly care assistants. Like getting in and out Fort Knox. The residents and anyone associated with them have no rights to raise
concerns and complaints - not very welcoming as a visitor.
Problems with rodents - dirty toilets - a visitor toilet that used to be accessible but now has a lock with a number so visitors no longer have access to use it.
A care assistant came into my sister's room and started complaining to my sister, asked her to leave. Very unprofessional and the only home that does this sort of thing. Poorly trained staff and only an in-house complaint procedure so nothing would be done. Wouldn't recommend this place at all so please avoid sending any one you here, its a risk.

Reply from Antony Hall, Managing Director at Hazel Bank Nursing Home

We are sorry to hear that you feel the care you sister receives at Hazel Bank does not meet your expectations. We will take on board your comments to assure ourselves that all the residents in Hazel Bank are receiving the high standards of care Park Homes UK expects at all its homes. My team will reach out to you shortly to address the concerns you have.


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Review from S A (Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is quiet, clean and professional. I feel looked after and safe.
My condition has improved dramatically since arriving at Hazel Bank.
Staff are friendly, cooperative and eager to please. Staff are quick to respond to any requests for help.

Reply from Phil Benson, Executive Director of Operations at Hazel Bank Nursing Home

Thank you for the kind review, we will share this with the care team at the home.


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Review from Shirley M (Wife of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wife of 71 years. Very satisfied my husband calls all the nurses "mama" because of the love and care they give him. A very happy home.

Reply from Phil Benson, Executive Director of Operations at Hazel Bank Nursing Home

Thank you for this lovely review! We will share this with the team at the home.


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Review from Mary K (Partner of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring and helpful. They have all been brilliant with him. Thank you.

Reply from Lynn Billingham, Sales, Marketing & Customer Services Manager at Hazel Bank Nursing Home

Thank you for taking the time to complete a review for our home and your lovely comments which I will pass on to the team.


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Current Review Score: 8.9 (8.877)

Overview of Review Score

The Review Score of 8.9 (8.877) out of 10 for Hazel Bank Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.280 for Hazel Bank Nursing Home is calculated as follows: ( (62 Excellents x 5) + (19 Goods x 4) + (12 Very Poors x 1) ) ÷ 93 Ratings = 4.28

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.597 Points relating to the number of positive Reviews for Hazel Bank Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 7 Positive Reviews ÷ 7.8 = 0.897

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 18 Mar 2025

We currently have vacancies available for spacious and comfortable rooms within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hazel Bank Nursing Home

What types of Care is Hazel Bank Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hazel Bank Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hazel Bank Nursing Home have?

There are 31 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Hazel Bank Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hazel Bank Nursing Home to the centre of Bradford?

2.3 mile(s) as the crow flies, distance by road may be significantly further.