Howgate House Care Home

Howgate, Idle, Bradford BD10 9RD
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9.4 86 Reviews
  • Howgate House Care Home, Bradford
Howgate House specialises in a wide range of care and nursing packages including for residential care needs.

A homely and welcoming atmosphere is an essential element of the service for carers to achieve without compromising on the quality of efficient care.

Forty-nine en-suite rooms and good wheelchair access allow a hard-working team to assist in the pursuit of a comfortable lifestyle, respecting a number of spoken languages.

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Care Provided by Howgate House Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Collette Backhouse (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Howgate House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,029
    • Self-Funded Nursing Care from £1,144

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Howgate House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Howgate House Care Home Reviews (86)

Total of 86, showing 1-20
9.4

Howgate House Care Home has a Review Score of 9.4 (9.438) out of 10, based on 17 reviews in the last 2 years. Over all time Howgate House Care Home has 86 reviews.

Overall Experience

  • 46
  • 29
  • 7
  • 3
  • 1

Date Published

86
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7
17
69

Review from Brian M (Brother of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There is a lack of warmth and welcome at Howgate that is not conducive to resident wellbeing and visitor confidence.
I am comparing Howgate to what I consider to be better care homes (from personal experience).

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Review from S V (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after. It is good that carers have a word with my mum at regular intervals.

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Review from C L (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's care.
Mum settled here very well.
Thank you.

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Review from L R (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From Mum arriving at the home, Mum settled in very well and is content.
Thank you.

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Review from P H (Son of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care home Howgate is made more so by the excellent staff and management who are all pleasant and willing to listen at any time. They all strive to make sure the residents are safe and as happy as they could possibly be. What more could you ask from this wonderful caring care home, so
from the cleaners to the managers a big well done.

Reply from Collette, Home Manager at Howgate House Care Home

Thank you so much for the lovely review of Howgate House. It will be great to be able to share these reviews with colleagues, who take the utmost pride in offering the best care possible.


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Review from N F (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff are friendly, but there are not enough of them. We are consistently being told the staff-to-residents ratio is correct, but it absolutely isn't. The staff-to-residents needs ratio is not being met. When my mum moved into Howgate in January 2023, she had a shower every week, now she's lucky
if she gets one a month. I get costs are rising but this should not be to the detriment of the residents.

Reply from Collette, Home Manager at Howgate House Care Home

Thank you for taking the time to leave a review. After speaking in person, we are glad that the issues have now been resolved, if you have any concerns in the future, please do get in touch with us and we will be happy to arrange a meeting.


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Review from B C (Niece of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has come into Howgate House since 28/12/23. Both her physical and mental health has improved. She has put on wight and is enjoying the food. She has settled in quickly. She has as many personal possessions around her as necessary to make her feel at home. The carers are all lovely with tons
and tons of patience, very kind and respectful. The management staff are all approachable and sort out any concerns efficiently, it's all good.

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Review from E H (Daughter of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant. Right from the start of my mum's assessment to acceptance, the admin staff have been so helpful and really pleasant and friendly towards my mum and us. The carers are exceptional, they all know her and have a good laugh with her and us. The activities are varied and often and the two ladies
are bonkers. They are all truly great and I wouldn't want my mum anywhere else. Thank you all the team.

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Review from L H (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was lucky to be sent to Howgate House Care Home for her palliative care. I couldn’t have wished for more caring staff, my mum was made to feel very welcome and settled in immediately. The staff and residents have been so supportive of Mum. The staff and manager genuinely care for their residents.
It’s one of the hardest decisions to make, putting a loved one into care. I wouldn’t hesitate to recommend sending your loved one to Howgate House. I can’t thank them enough for caring for my mum in her final days.

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Review from P H (Cousin of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Carers were kind and helpful with my Cousin.
The home is dated and could do with a facelift, the home does not smell like some homes but on a few occasions I had to clean the floor as it was dirty, cleaners came in to take over, they are overworked and maybe could do with more staff. Things go missing
and no one tries to find out why.
Had problems trying to get out of the home at weekends as all carers were busy, this happened a few times to other visitors.
I wouldn't recommend this home.

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Review from Bernadette T (Wife of Resident) published on 16 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was recently admitted to Howgate House Care Home and I can't sing their praises enough. Sadly, following his diagnosis of Alzheimer's six years ago and having cared for him myself at home throughout this last year has become increasingly challenging. He is now residing at Howgate House Care
Home permanently. The manager and the rest of the staff have been amazingly supportive to us. They have been so reassuring and my husband is receiving excellent care. In a safe, clean, comfortable environment where his needs are met, that makes both of us content.

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Review from S B (Son of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the care home has been really good. Staff are very helpful and treat my dad with dignity. I'm very happy with the care my dad is receiving.

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Review from C K (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and caring. Mum has been at Howgate House Care Home for seven years throughout that time she has been well looked after and staff have always kept me well informed of any issues.

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Review from Barbara S (Uncle of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff care is so lovely, nothing is too much trouble. Carers are hard working, lovely, polite and caring.

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Review from Linda k (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Howgate House Care Home nearly five years. In all that time I have never had any concerns at all with any cleanliness, food, drinks, rooms. The staff I cannot fault in anything they do, so caring.
I think they go above and beyond. I am there most days, if asked I would recommend
it to anyone looking for their loved ones.

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Review from Keith F (Friend of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my old neighbour, he is very happy and well looked after.

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Review from Barbara B (Wife of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my husband has been in Howgate House Care Home all has worked out well. All the staff, care, nursing, kitchen and manager have all been very caring and understanding and will do anything to help. In out case myself and sons have been very pleased with how things have worked out.

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Review from Gillian M (Daughter of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving Dad to a new home was 100% the right thing to do - whilst not fancy Howgate House Care Home staff really do deliver "care" in this comfortable home and I would have no hesitation to recommend them.

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Review from F W (Daughter of Resident) published on 11 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment we contacted Howgate House Care Home they gave us amazing care and support. They cared for both my mother and my father, who were settled, happy and well looked after whilst in their care. The staff always had time to talk, help and support all the family. They helped us through some
very difficult times with true professionalism and care - forever thankful.

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Review from E W (Wife of Resident) published on 11 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Since my husband moved to Howgate House Care Home, he managed to get out twice (fire exit and main entrance) without staff noticing. Police were involved to find him the first time. Reception staff very friendly and helpful. During visits I clean his floor, some debris under the bed is still there since
he moved in. Clothing getting mixed even though it is labelled, I now wash myself. Staff undermine his appearance. Some carers bully him. Can go on and on.

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Current Review Score: 9.4 (9.438)

Overview of Review Score

The Review Score of 9.4 (9.438) out of 10 for Howgate House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.438 for Howgate House Care Home is calculated as follows: ( (111 Excellents x 5) + (59 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 192 Ratings = 4.438

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Howgate House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Collette

Collette Backhouse

Job Title: Home Manager

Hello, my name is Collette. I am a resistered nurse and have worked for mmcg for 2 years.


Frequently Asked Questions about Howgate House Care Home

What types of Care is Howgate House Care Home registered for?

Older Person Care, Respite Care, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Howgate House Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Howgate House Care Home have?

There are 55 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Howgate House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Howgate House Care Home to the centre of Bradford?

3.2 mile(s) as the crow flies, distance by road may be significantly further.