Howgate House Care Home

Howgate, Idle, Bradford BD10 9RD
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9.4 86 Reviews
  • Howgate House Care Home, Bradford
Howgate House specialises in a wide range of care and nursing packages including for residential care needs.

A homely and welcoming atmosphere is an essential element of the service for carers to achieve without compromising on the quality of efficient care.

Forty-nine en-suite rooms and good wheelchair access allow a hard-working team to assist in the pursuit of a comfortable lifestyle, respecting a number of spoken languages.

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Care Provided by Howgate House Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Collette Backhouse (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (35)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Howgate House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,029
    • Self-Funded Nursing Care from £1,144

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Howgate House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Howgate House Care Home Reviews (86)

Total of 86, showing 21-40
9.4

Howgate House Care Home has a Review Score of 9.4 (9.438) out of 10, based on 17 reviews in the last 2 years. Over all time Howgate House Care Home has 86 reviews.

Overall Experience

  • 46
  • 29
  • 7
  • 3
  • 1

Date Published

86
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7
17
69

Review from Julie B (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was sent to Howgate House Care Home for assessment for her future care after time in hospital. I couldn’t of wished for more caring staff, my mum was looked after and soon settled there. The staff have been so supportive to myself and the family and helped us with any requests we made on Mum's
behalf. The care by the staff and manager for the residents is genuine and makes you feel reassured your loved one is well looked after.

Reply from Jackie Hirst, Marketing at Howgate House Care Home

Thank you for the feedback regarding the home, I am happy your mum found the staff to be hardworking and friendly, we pride ourselves on a welcoming and homely feel, with dignity, respect and individuality at the heart of all we do. We have a new management team in post which has proved invaluable to drive the home to the next level and continually strive for improvements.


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Review from Mark G (Grandson of Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been treated with dignity and respect since his arrival a at Howgate House Care Home the staff and manager are very friendly and helpful.

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Review from Michael B (Son of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My old dad lost his independence in early 2021 and was in hospitals of some description for 5 or 6 months.
After reading positive things about Howgate House, we decided it was the place for him to live, and it's near for me to visit.
After nearly four months at Howgate, I can't praise this establishment
enough. Dad is a grump at the best of times, and he could moan at anything, but he's really happy here; he gets treated like a king, and nothing is too much trouble for the staff.

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Review from F H (Husband of Resident) published on 13 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good and the accommodation overall is very good, but it needs a lick of paint and new woodwork to outside. Food seems to be okay, my wife does not complain to me about it, so it must be.

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Review from Joan T (Wife of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everywhere is spotless. The staff are very friendly and efficient. Food is excellent and homemade.

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Review from Jacqueline G (Wife of Resident) published on 2 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after, the staff are pleasant and helpful. Questions are answered. I have concerns regarding personal property being returned after washing, eventually turns up when I chase it.

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Review from Rita H (Daughter of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent four weeks at the home and I felt she was very well looked after, with dignity. My only slight issue was that as it was during the pandemic, visiting wasn't allowed. I managed to have a couple of video calls with my mum but these were facilitated by the nurses, there did not seem to be
a process in place for such calls. Otherwise, I was impressed with the building and set-up when I could visit my mum as she was dying. Thanks for looking after her.

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Review from Michaela S (Daughter of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel dad is well cared for. Staff are very helpful and answer any questions we have as a family. Mum is supported when she visits alone, and her questions are answered fully.

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Review from B H (Daughter of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of the residents is excellent. Nothing is too much trouble for the staff.

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Review from L M (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Dad has been here nearly 6 years. The staff have made his stay very pleasant.

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Review from Gillian J (Daughter of Resident) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely. Very caring atmosphere.

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Review from K H (Son of Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to Howgate, my mother had a terrible experience of 'assisted living'. With Howgates care, her smile returned and she enjoyed life again. I cannot praise them enough.

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Review from Jackie S (Daughter of Resident) published on 11 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came into Howgate House Care Home, we have seen a massive positive change in Mum, she is getting her sparkle back and is laughing and joking with the staff.
When we have seen Mum she looks clean and well cared for.
Seeing Mum like this makes us a lot happier too.
Thank you Howgate.

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Review from L H (Daughter of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always somebody there to answer the phone when I ring. Had no problems visiting. Friendly staff and I'm happy mums being looked after.

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Review from A F (Son of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful staff. My mother looks well and cared for. Seems to be content.

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Review from L C (Daughter of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Based on my most recent visits to my father, I feel he is both respectfully and affectionately cared for. He is in the most difficult of times in his life and the staff are doing their best to make him comfortable.

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Review from C L (Sister of Resident) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is well cared for. Manager and staff all very helpful. I think there is a good atmosphere in Howgate with residents and staff. I can't fault this care home.

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Review from S D (Daughter of Resident) published on 26 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister and I feel that Dad is loved and treated with respect and dignity. We are always (pre-covid) made to feel welcome and are happy that Dad is happy.

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Review from L H (Partner of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Staff are untrained in basic care eg cleaning. Poor customer care skills. Don't listen to residents' needs.

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Review from L L (Daughter of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only been here for 10 days and in this time we have been extremely happy with the care she has received. The staff have been excellent, kept us informed, and offered us support at this sad time.

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Current Review Score: 9.4 (9.438)

Overview of Review Score

The Review Score of 9.4 (9.438) out of 10 for Howgate House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.438 for Howgate House Care Home is calculated as follows: ( (111 Excellents x 5) + (59 Goods x 4) + (18 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 192 Ratings = 4.438

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Howgate House Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Collette

Collette Backhouse

Job Title: Home Manager

Hello, my name is Collette. I am a resistered nurse and have worked for mmcg for 2 years.