Review from Anna H (Wife of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience

The staff are great, couldn't get better. The food is good and the staff will do their best to make sure you get an alternative if you don't like what is on the menu, rooms are good and clean. The carers are fab they treat residents with dignity, facilities are good, activities lets it down as there

is nothing for the male residents. Yes, I would recommend.

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Review from Gloria D (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience

My mum had to go into a care home in February 2017. To visit seemed an awful thing to have to do but since she has been in Howgate, she has really settled. She loves all the staff and is cared for as well as I was doing at home. The meals are good and the cleanliness is excellent. She is treated with

dignity and respect, her being extremely deaf is difficult but the staff are very aware of this and make sure she has heard everything.

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Review from Gary B (Son of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience

Happy with Howgate House.

Management and staff are all good and caring for my dad who went into care from having a stroke in 2017.

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Review from Mary B (Daughter-in-law of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience

My father-in-law was admitted from hospital in January 2017 to Howgate owing to having a stroke and having lost the use of his legs and speech - he needs help from 2 staff. He will never be content at 92, owing to having his own house and pottering up and down, but he's happy and understands this is

the place for him and the care he needs. He's happy with the staff and family visit him every day at different times.

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Review from Dennis B (Resident) assisted by family/friend published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience

Moved into Howgate in January 2017 owing to having a stroke. Would not have been able to cope at home. I have found Howgate very caring and all staff are caring. The manager is very good and helpful.

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Review from D S (Husband of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience

I think the home do a very good job. It's very clean and my wife is settled.

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Review from Adele B (Granddaughter of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience

Don’t judge a book by its cover .... the lastest CQC report to this home has neglected to see the important aspects of Care.

My grandad was in Howgate for a short duration at which time me and my family visited daily at different times.

The Care and support he received were excellent, compassionate

and respectful.

In his last few days, the deputy Manager and nurse was so supportive to us all, especially my grandad and ensure he was not in pain or discomfort. We can’t thank the deputy manager and the staff at Howgate enough for their Care.

During the times he was well he was entertained by the busy activities during the day, such as quizzes , sensory stimulation and a visiting donkey . He loved it !

Thank you Howgate and all the staff you are truly inspirational passionate and caring people. X

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Review from Mandy R (Daughter-in-law of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for all the staff in this home. The building is clean, bright and welcoming. The staff are all well presented, friendly and above all, caring. I feel my family member is treated more like a family member than a resident and nothing seems to be too much trouble.

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Review from Steve T (Son of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience

As a frequent visitor to this home (usually weekends) it became apparent that this was not the correct facility for Mum's needs. The staff frequently seemed to ignore many of the residents, and appeared to be more interested in their own social lives - often sitting all together in the lounge chatting.

Meals were basic, and the dining room floor was often slippy, frequently dirty, crockery left a lot to be desired (cups stained, and stuck to saucers). When the staff and unit leaders were confronted with any issues they were very defensive. We, as a family, were extremely disappointed with this home, and regret ever placing Mum there.

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Review from S T (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience

Staff, at Howgate House Care Home, treat residents with care and respect. The home was always clean. It was nice to see the same staff there continually rather than a lot of different agency staff.

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Review from Malcolm H (Brother of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience

My brother was cared for and loved by all. The staff from the time he went in until his last day some 7 months. We were able to leave after our visits (some 3 or 4) times a week with the confidence he was being cared for very well.

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Review from Mick S (Son of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience

The care shown were up and beyond, all very friendly and with care and dignity told us everything we needed to know and with compassion. All support from all staff made dads days comfortable and with kindness.

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Review from Kath D (Sister of Resident) published on 17 June 2016
Submitted via Website • Report

Overall Experience

My brother went into Howgate on 30.4.16 for end of life care as he was terminally ill. He died on 17.6.16.

I cannot praise too highly the care and attention of all the Howgate House staff from the manager down. Not only did they ensure my brother was as comfortable as possible in difficult circumstances

and the care was exemplary, but they were endlessly patient and helpful towards myself who had no previous experience of this situation, and always gave the impression of having time to talk things over.

I would not hesitate to recommend Howgate House for anyone requiring a nursing home.

Nb I cannot rate all the categories since some were not applicable to my brother.

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Review from Linda S (Daughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience

My Dad had lost all ability to care for himself but the angels at Howgate House looked after him for three years. They are very well trained in dementia care. They understood that my Dad was a gentleman suffering from a devastating disease. I cannot praise the staff highly enough. The manager was always

available if I wanted to talk and there was always at least one nurse on duty too. Howgate House is a lovely home. It is kept very clean with no nasty smells. The bedrooms and lounges are comfortable. Most importantly the staff are wonderful.

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Review from R M (Son of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience

Excellent service and staff.

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Review from Aniela W (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience

The family found Howgate a very well run care home. The staff are very helpful in every way, especially in the last few days of my mothers life. A very well managed care home and thanks to the manager and all the staff.

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Review from G R (Son of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience

Throughout mam's stay she has been cared for by people who do care! She has had consideration, professionalism and love - yes love - in abundance.
The whole team is managed superbly with staff contributing beyond what could be expected. The whole ethos is supportive, friendly and dignified. Carers

who secure a place here have no need to worry - they're very very lucky!!!

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Review from Robert L (Son of Resident) published on 25 May 2016
Submitted via Website • Report

Overall Experience

I found the the home was well run and very clean. The meals were good and plenty of activities were offered to the residents.The staff and management were excellent, very friendly and approachable and any queries were answered promptly.

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Review from Anthony E (Son of Resident) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the level of care that my mother receives. Also the nursing care and I am happy that she is here. I find the staff extremely helpful and open to any questions asked. The management are always available which I find a good thing.

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Review from Patricia G (Daughter of Resident) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience

Very friendly, bit like visiting friends.

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Howgate House Care Home

Care Provided by Howgate House Care Home

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Funding & Fees Guide for Howgate House Care Home

Facilities