Mill Lodge

1a Moorside Place, off Leeds Road, Thornbury, Bradford BD3 8DR
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9.7 54 Reviews
  • Mill Lodge, Bradford
Mill Lodge specialises in elderly and nursing care, while also welcoming some residents with physical disabilities, for long-term care and for day care purposes.

Some of the more specialist needs that have been taken on by Mill Lodge's talented carers include people with motor neurone disease, Crohn's disease and muscular dystrophy.

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Care Provided by Mill Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Mar Bitor (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Mill Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £950
    • Self-Funded Nursing Care £1,014 – £1,014

  • Please contact Mill Lodge to discuss the fees further. These are fee guides.
  • (these prices are only a guideline, please contact Mill Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Mill Lodge relatives encouraged to visit at any time although arrangements may have to be made if relatives want to visit after 9pm.


  • Parking

  • Mill Lodge has on site parking facilities. Mill Lodge has an automatic gate.


Mill Lodge Reviews (54)

Total of 54, showing 1-20
9.7

Mill Lodge has a Review Score of 9.7 (9.684) out of 10, based on 16 reviews in the last 2 years. Over all time Mill Lodge has 54 reviews.

Overall Experience

  • 42
  • 11
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Date Published

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Review from G L (Son of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first brought my mum in I received a very warm welcome and the staff/carers provided her with what she wanted to eat, although she was tired so sadly couldn't eat it all, but it was very good.
The carers are kind and willing to do their best in taking Mum's thoughts into consideration and making
it easier for her to adjust to her new circumstances. As for myself and my wife, we have been treated with kindness and empathy under circumstances that you never thought you would have to encounter. So thank you.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you so much for your kind words. We always believe that we extend our caring abilities to our residents' families. It gives us a sense of accomplishment that you have felt that staff are kind and empathetic towards you and your wife.


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Review from M L (Son of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your care home has provided much care for our mum. You've shown kindness, and patience and you've kept us in the loop as her family regarding her care and her needs. Your willingness to talk to us is appreciated.

Reply from Mar Bitor, Manager at Mill Lodge

We try and aim to not only be there for the resident but also for their family members, too. We will continue to keep doing what we are doing and your kind words are much appreciated.


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Review from Ann D (Wife of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff to be very caring and kind to my husband and kept him comfortable during his time there. The home is very clean and well maintained. I couldn't find fault with anything with anything within the care home.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much. That is so lovely to hear. We are glad to know that we made his and your life a little bit easier when he was here.


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Review from P T (Son of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel very fortunate to have found Mill Lodge for my elderly father. They provide a full range of activities for residents, including the odd excursion. The food and care are very good, including the cleaning and laundry. I've got to see my dad wearing someone else's clothes, something all of us would
find important. I've come to realise that the job of a carer, in particular, requires a greater deal of care and skill than I ever thought.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much for your review. We try and endeavour to give the best care to our residents. We fully appreciate honest feedback like this as it shows that there is still room for us to improve.


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Review from T L (Daughter of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum sadly wasn't in Mill Lodge for long but the care and compassion she received from the manager and his staff was the best I could have asked for. I wish I had made the transition from her last care home a lot earlier, I would highly recommend this nursing home for your loved ones.

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Review from Patricia S (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Mill Lodge for several years, she suffers with dementia. On my recent visit, my mum was happy and contented. It was great to see how well the staff interact with her.
All the staff are friendly, caring and always happy to help you. Every room is clean and laundry is constantly being
done throughout the day. All the meals are home cooked and it's a great environment.
There are activities happening every day of the week, and it's lovely to see how the staff care for the residents and involve them.
I am extremely happy with the care my mum receives.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you so much for this message. We strive our very best to make sure Mill Lodge is a home that our residents can be proud of.


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Review from D L (Son of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, welcoming, efficient and caring. Mother is well cared for with understanding and patience. Very impressed with staff/resident engagement with activities and outings. Accommodation very clean as is clothing and linen. Excellent team effort.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much for this compliment. We strive to work hard as a team to ensure our residents are looked after very well.


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Review from Mark H (Son of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old father spent the best part of a year at Mill Lodge. Throughout his time there he was consistently well cared for. He began eating regular meals, put on weight and enjoyed the company of the other residents who, like the staff, were friendly and welcoming. I was kept informed about my
father's welfare by phone and email and was able to visit at any time. Thank you for caring for my father in his final year. The quality of care he received whilst at Mill Lodge was excellent.

Reply from Mar Bitor, Manager at Mill Lodge

Hi Mark, your dad has left a void in Mill Lodge, especially in the Bronte Unit. Despite his comorbidity, you could still see his caring and gentle nature. We are absolutely delighted to know that we have made an impact in your father's life, especially in his final year.


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Review from Bernadette F (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loves Mill Lodge! The staff are amazing, always checking on her and making sure she's entertained. As a family, we are happy knowing she is well cared for and in a safe environment. We couldn't have chosen a better place for her to live.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you for taking the time to give us feedback. We are glad that your mum has settled in really well at Mill Lodge in a short period of time.


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Review from Sally L (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is content and comfortable at Mill Lodge. Her room and clothing are clean. Staff are friendly and consistent. I am contacted if there are any issues or concerns with Mum. Meals are prepared to meet Mum's needs and likes.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you so much for taking the time to leave us feedback. We always aim to achieve better delivery of care to our residents in the home. I am glad to hear that your mum is content and comfortable at Mill Lodge.


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Review from S M (Granddaughter of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So far we have had a positive experience at Mill Lodge, all staff have been friendly, helpful and respectful. The facilities at the home are excellent as well as the trips and activities that are offered.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much for taking the time to give us a review. This will help us ensure that we are always aiming to deliver the best care to our residents.


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Review from Sharon D (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional care is delivered with compassion, love and humour.
This is not a hotel, but a homely environment, where all are welcomed.
Staff do their utmost to deliver individual care and support to families.
Thank you for caring for my dad in his final year.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you so much for these lovely words. Yes, you are right. We are not a hotel but we aim to have a homely environment. A home away from home. And we are proud of that!


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Review from Christine S (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been poorly now for a week in bed. The carers (all of them) have been so nice and caring and attentive to Mum and my family. Mum's room has been kept clean every time we come back. The staff come in and have my mum smiling and checking she is comfy. The kitchen staff are very accommodating
too nothing too much trouble which helps us as a family cope with what is going on with Mum. So big thank you to all.

Reply from Mar Bitor, Manager at Mill Lodge

We have always stated that we are with you in this journey. A familiar face can sometimes provide comfort and respite when you don't know how long the journey is going to be.


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Review from J C (Daughter of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been here a week, having come from another care home. Can’t believe how much better she is, more chatty and eating better. The staff seem lovely and caring, and Mum seems more stimulated than in the other place - so glad she is here!

Reply from Mar Bitor, Manager at Mill Lodge

Thank you very much for this lovely review. We are so glad to hear that we are making a difference in Mum's situation - no matter how small it is.


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Review from Andrew S (Son of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father recently passed but has spent nine years in the care home in which he was very happy. I too was extremely happy with Mill Lodge Care Home, it is always kept clean and tidy to a high standard and the staff go above and beyond in their duties. My father was quite demanding but they dealt with
his every need. I would 100% recommend Mill Lodge to anyone looking for a care home or a relative.
To the staff at Mill Lodge, I salute you!

Reply from Mar Bitor, Manager at Mill Lodge

Hi Andrew,
Thank you so much for these nice words. Your father was part of Mill Lodge family and we will never forget him. He was a character and we adored him.


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Review from Martin T (Grandson of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is in Mill Lodge Care Home, she’s been there since August 2019. She is happy, fed, clean and cared for. Over Easter, there were lots of things for residents to do. Even though Nan doesn’t leave her room much, she was still included. She was left crayons and pictures to colour, so she did it with
my daughter. She had snacks brought in and she got an Easter egg.
Everyone is kind and they really care about all the residents. The home is always clean and fresh smelling. There’s a daily menu for meals each day out on the notice board and information of loads of events for the residents and families. It’s a brilliant place for anyone wanting care and contentment in knowing their family member is properly cared for.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you so much for these kind words. We treat all of our residents individually according to their needs and figure out what works best for them. We ensure that all care given to our residents is personalised.


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Review from Ann V (Daughter of Resident) published on 10 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Mill Lodge for 3 weeks. In that small amount of time, she has allowed showers and personal care. More importantly, she is eating again. She has dementia so it's difficult but she really is at home. I cannot praise the staff enough for the way they have cared for her and understood her.
She is no longer distressed. She is calm and settled and I can sleep at night. What a wonderful bunch of nurses and carers. Their manager is fantastic.

Reply from Mar Bitor, Manager at Mill Lodge

Thank you so much for this lovely review. We adore your mum here at Mill Lodge and also her cheeky sense of humour! Not to mention that sometimes she puts us in our place. Our aim is to treat each person as an individual, find out what their quirks are, and we build our relationship with them from there.


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Review from George K (Son of Resident) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so impressed with the quality of attention she received from all of the staff at Mill Lodge - the cleaners, nursing assistants, nurses and particularly the care home manager. He made my mum feel very special. In return my mother formed a bond of friendship will all of the team at Mill Lodge.
She would sing "You are my Sunshine" as the staff brought her morning papers, she called them all angels as they dressed her, changed her bedding, brought her medication and meals and spent time with her, listening to her stories. We were particularly inspired by how the care home manager and senior nurse worked with his staff. He was always patient, calm thoughtful and attentive to my mother's needs, as he was with all the residents, and was able to give them time and help, as was needed, in a timely fashion. My mother's final days were spent without distress or pain with family members sitting by her bedside until passed away quietly.

Reply from Mar Bitor, Manager at Mill Lodge

Dear George,
Your mum's positive outlook on life resonated with all of us here at Mill Lodge. She was a one-of-a-kind lady. Though she may not have spent a long time with us, but she has definitely left an indelible mark at Mill Lodge. Thank you for sharing these nice words with us.


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Review from Jennifer W (Daughter of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff all care and I love that.
Management and staff are all welcoming and keep you informed of what's happening at all times. Very clean and tidy. My family are satisfied with Mum being in a place that cares and that Mum likes too.

Reply from Mar Bitor, Manager at Mill Lodge

Hi Jennifer,
Thank you very much for this review. We always make sure that relatives are part of the resident's day-to-day life as much as possible.
Regards.


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Review from Eric B (Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care.
Cheerful staff and always helpful and pleasant.
Comfortable room. Spotless.
I consider I am now at home.

Reply from Mar Bitor, Manager at Mill Lodge

Dear Eric,


We have replied to you in person. Thank you very much it means a lot to us especially coming from a resident.


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Current Review Score: 9.7 (9.684)

Overview of Review Score

The Review Score of 9.7 (9.684) out of 10 for Mill Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.684 for Mill Lodge is calculated as follows: ( (138 Excellents x 5) + (39 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 187 Ratings = 4.684

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mill Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Mar

Mar Bitor

Job Title: Home Manager

Joined: 2019

I started my career as a carer in the UK in 2009 and got my nursing qualification in 2012 and worked my way through the ranks. I became a unit manager in a 42 bedded nursing dementia home in Cheshire East before relocating to Leeds and eventually landing my feet at Mill Lodge. I started as a bank nurse in Mill Lodge in 2017 and became home manager in 2019.


I am very passionate about the delivery of high standard care, dementia care, and end of life care. I love walking through Mill Lodge at the beginning of the day, seeing colleagues and having a chat, and getting the day off to a good start. I enjoy catching up with residents during the day, talking to them and finding out what they’ve been up to.


On my day off, I love to go on walks with my labrador, Dexter, who is now becoming very popular at Mill Lodge.


Dexter

Dexter

Job Title: Therapy Dog

Joined: 2020

Hello!


I'm Dexter - mascot/bacon eater/toast thief! I'm the manager's dog. Even though he is the home manager, I run the home. I am more well-liked by both residents and staff than him.


I have been coming here since I was 14 weeks old and I have been to a lot of mischief, too! I try to behave sometimes especially when my human is around.


A lot of the residents find me amusing and a lot of them also find me therapeutic. My human told me I seemed to have a knack for comforting other humans, easing their loneliness and boredom. I know which rooms I can go to for treats. Crumbs on the floor? No problem!


Anyway, I hope I get to see you here at Mill Lodge soon! Please bring some treats!


Frequently Asked Questions about Mill Lodge

What types of Care is Mill Lodge registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mill Lodge provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Mill Lodge have?

There are 42 Single Rooms.

What are the Facilities & Services at Mill Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mill Lodge to the centre of Bradford?

1.4 mile(s) as the crow flies, distance by road may be significantly further.