My father recently passed but has spent nine years in the care home in which he was very happy.
Andrew S (Son of Resident)
We were so impressed with the quality of attention she received from all of the staff at Mill Lodge
George K (Son of Resident)
Comfortable room. Spotless. I consider I am now at home.
Eric B (Resident)
Please contact Mill Lodge to discuss the fees further. These are fee guides.
Mill Lodge relatives encouraged to visit at any time although arrangements may have to be made if relatives want to visit after 9pm.
Mill Lodge has on site parking facilities. Mill Lodge has an automatic gate.
Mill Lodge has a Review Score of 9.7 (9.684) out of 10, based on 16 reviews in the last 2 years. Over all time Mill Lodge has 54 reviews.
Review from Kiran P (Daughter of Resident) published on 4 June 2020
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Reply from Mar Bitor, Manager at Mill Lodge
Hi Kiran, thank you so much for the kind words. It is our pleasure to look after your dad. It's nice to know that he is comfortable in the home.
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Review from Chris B (Son of Resident) published on 21 May 2020
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Reply from Mar Bitor, Manager at Mill Lodge
Hi Chris,
It was our pleasure to look after your dad in the home. We are glad that your dad has found a home away from home with us.
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Review from Barbara R (Wife of Resident) published on 7 October 2019
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Review from Rita Y (Daughter of Resident) published on 31 July 2019
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Review from L S (Brother of Resident) published on 17 July 2019
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Review from C L (Husband of Resident) published on 12 June 2019
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Review from Laura F (Daughter of Resident) published on 14 May 2019
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Review from Sandra D H (Daughter of Resident) published on 29 April 2019
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Review from Jackie C (Daughter of Resident) published on 25 April 2019
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Review from D F (Daughter of Resident) published on 23 April 2019
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Review from Pauline K (Daughter of Resident) published on 17 October 2017
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When mum entered the home she was not in a good mental state. She was anxious, suffering from sundown syndrome which made
Today when we visited, she was sat happily chatting with one of the carers who stopped and chatted with us too. She was dressed well, her room was lovely, clean and tidy.
Since coming into this nursing home she has thrived. The staff are amazing, so kind and caring. I am so impressed with Mill Lodge Nursing Home.
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Review from Steven B (Son of Resident) published on 2 March 2017
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Review from David S (Son of Resident) published on 24 January 2017
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Review from Sylvia D (Daughter of Resident) published on 14 December 2016
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The Review Score of 9.7 (9.684) out of 10 for Mill Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.684 for Mill Lodge is calculated as follows: ( (138 Excellents x 5) + (39 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 187 Ratings = 4.684
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mill Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 May 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2019
I started my career as a carer in the UK in 2009 and got my nursing qualification in 2012 and worked my way through the ranks. I became a unit manager in a 42 bedded nursing dementia home in Cheshire East before relocating to Leeds and eventually landing my feet at Mill Lodge. I started as a bank nurse in Mill Lodge in 2017 and became home manager in 2019.
I am very passionate about the delivery of high standard care, dementia care, and end of life care. I love walking through Mill Lodge at the beginning of the day, seeing colleagues and having a chat, and getting the day off to a good start. I enjoy catching up with residents during the day, talking to them and finding out what they’ve been up to.
On my day off, I love to go on walks with my labrador, Dexter, who is now becoming very popular at Mill Lodge.
Job Title: Therapy Dog
Joined: 2020
Hello!
I'm Dexter - mascot/bacon eater/toast thief! I'm the manager's dog. Even though he is the home manager, I run the home. I am more well-liked by both residents and staff than him.
I have been coming here since I was 14 weeks old and I have been to a lot of mischief, too! I try to behave sometimes especially when my human is around.
A lot of the residents find me amusing and a lot of them also find me therapeutic. My human told me I seemed to have a knack for comforting other humans, easing their loneliness and boredom. I know which rooms I can go to for treats. Crumbs on the floor? No problem!
Anyway, I hope I get to see you here at Mill Lodge soon! Please bring some treats!