The difference between the 2 rates generally speaking are for shared or single rooms. All rooms whether single or shared are furnished & decorated to a high standard and most single rooms benefit from an en-suite. Quality care is provided regardless of room type and all types are suitable for both ladies & gentlemen.
An open door policy exists at the home to enable relatives and visitors to call at times of own choosing, however if it is of necessary importance to call at a specific time, this should be agreed and confirmed with the Care Manager.
Good parking is available in the grounds for up to 12 vehicles in approved spaces with external recorded CCTV for reassurance to visitors whilst parked.
Park House Nursing Home has a Review Score of 9.8 (9.788) out of 10, based on 24 reviews in the last 2 years. Over all time Park House Nursing Home has 44 reviews.
Review from Pam W (Wife of Resident) published on 11 March 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for the thoughtful and kind words. We are truly grateful for your feedback and delighted to hear that your husband is well cared for and content during your visits. It's wonderful to know that he enjoys the chair-based keep fit class and other activities we offer.We are especially pleased to hear that you find our staff, laundry team, and kitchen staff to be exceptional. We take great pride in providing a warm and welcoming environment for both residents and visitors. Your recognition of the hard work our cleaners and gardening team put into maintaining a clean, comfortable, and beautiful space means a great deal to us.I will be sure to pass along your satisfying comments to my team-they will be thrilled to know their efforts have made such a positive impact.Your recommendation and trust in our care are deeply appreciated. We remain committed to providing the highest level of care and service, it is truly a pleasure to have your husband as part of our community.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from W S (Son of Resident) published on 11 March 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for sharing your thoughtful feedback. We're delighted to hear that your mum has settled in well since joining us at Park House. We understand the initial concerns about moving to a nursing home, and we're so pleased that our friendly and welcoming staff helped make her transition a smooth one.It's wonderful to know that her specific care needs are being met and that you feel supported during your visits, with regular updates on her well-being. We strive to maintain a safe, secure, and peaceful environment for all our residents, and it's great to hear that you find this to be the case.Your kind words mean a lot to us, and I will be sure to pass them along to the team. We're committed to providing the best care possible, and it's truly a privilege to have your mum with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David H (Cousin of Resident) published on 14 February 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for your kind review! We're thrilled to hear that you're pleased with the woodland surroundings, as well as the services and facilities we offer. Our staff's approachability, respect, and empathy are truly at the heart of what we do, and we've educated our team to maintain an open culture, person centred care, ensuring clear communication and a supportive environment for all. We also appreciate your recognition of our staff's communication efforts. Keeping families informed is incredibly important to us. Thank you again for your thoughtful feedback, and we look forward to continuing to provide the best care for your loved one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sandra P (Wife of Resident) published on 11 February 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for your kind words. We're truly grateful for the trust you placed in us over the years, and we're so happy to hear that you felt your husband was well looked after. It means the world to us that you consider our team not only as caregivers but also as friends. Your positive feedback about the care and attention your husband received, and the homely environment we strive to create, is deeply appreciated. Especially knowing you could trust us during such a challenging time, it was a privilege to support both of you, and we are glad to have been a part of your journey. If you ever need anything in the future, don't hesitate to reach out. Thank you once again for recommending Park House so highly!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K J (Nephew of Resident) published on 3 February 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you for your generous compliments and for recognizing our team's dedication and hard work in providing person-centered care at Park House Nursing Home. We carefully select all of our staff for their caring abilities and compassionate understanding. Each person we support and care for is a unique individual, enriching our lives and enhancing our knowledge of how we can continuously develop the care we provide. Your aunt is an inherently warm person with an impressionable personality, and it brings our team great joy to interact with and comfort her at Park House. Many thanks for taking the time to write such a thoughtful comment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrea W (Daughter of Resident) published on 31 January 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much Andrea for your positive review! We truly value your feedback and assure you that the well-being and providing maximum comfort of our residents are always at the heart of everything we do and it reflects in your kindly given review for the Park House Nursing Home. We remain committed to striving for excellence and providing the best care. We are utterly grateful for your thoughtful feedback and it gives a high degree of job satisfaction for all our carers at Park House. Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris H (Son of Resident) published on 30 January 2025
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Dear Chris, thank you for your kind review. We are honoured that you chose Park House Nursing Home for your Dad's care and we're thrilled our staff and facilities met your expectations. At Park House, we prioritise dignity and compassion in every interaction. Our care team is well-trained and dedicated to treating residents with respect, ensuring they feel valued and cherished. Our staff develop a professional relationship with our all residents through thoughtful gestures, active listening and genuine companionship are what set us apart. We're delighted you appreciated our welcoming environment and the beautiful views of the communication with relatives by our staff. We're grateful for your trust in our team at Park House. We look forward to continuing to provide the highest standard of care to your loved one. Thank you again for your valuable time and comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C T (Cousin of Resident) published on 9 January 2025
Submitted via Postal Card •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for your kind words. It's truly heartening to hear that your loved one is receiving the care and attention she deserves and that our team's dedication is making a meaningful difference. We strive to create an environment where warmth, respect and compassion are at the core of everything we do. Our staff take immense pride in providing the highest standards of care and your feedback validates their efforts. Thank you once again for your thoughtful review and for choosing Park House Nursing Home for your loved one.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Daughter of Resident) published on 27 December 2024
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you for taking the time to submit a review on Park House Nursing Home and for your kind words about the care that your mother is receiving since the admission to Park House Nursing Home. We pride ourselves in the fact that we embrace a person-centered approach to care, and everyone is looked after as an individual at Park House. Our staff and GP will be delighted with your thoughts and recognition of how well we are doing to support your Mum. Thank you so much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Son of Resident) published on 4 December 2024
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you for the review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will discuss your feedback and appreciation with my team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mahesh M (Son of Resident) published on 15 October 2024
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you for your thoughtful review of your experiences at Park House. We are thrilled to hear that your mother received exceptional & compassionate care from our team. It is heartwarming to know that the family atmosphere and kindness of our staff made such a positive impact. We are dedicated to providing maximum comfort and treating them as family. It is gratifying to learn that our team took the time to understand your mother's unique needs and preferences & the nursing staff effectively monitored her health conditions. Most importantly, we are pleased to know that your mother felt genuinely cared for & supported throughout her time with us. Your feedback highlights the dedication of our caregivers & we take great pride in fostering an environment centered on compassion & individualized care. We hope the memories of your mother's peaceful passing bring you comfort & solace. Your experience is invaluable & I join you in expressing heartfelt appreciation to the team at Park House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Son of Resident) published on 14 October 2024
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
At Park House Nursing Home, we strive to deliver care to the highest of standards for our residents and will always go above and beyond to ensure a comforting homely environment. Absolutely pleasure for the opportunity to care for your loved one and thank you for your very kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeremy H (Son of Resident) published on 18 June 2024
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for the lovely review. We value your feedback as others can benefit from it immensely when researching a suitable placement for their loved one. Your words mean more than we realised and also a great reward of recognition for our staff's hard work.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M C (Friend of Resident) published on 22 January 2024
Submitted via Postal Card •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you for your heartfelt words. It indicates that you have recognized the dedication and hard work of our staff to deliver quality and satisfying care for your best friend at Park House Nursing Home. Aiming towards, achieving and maintaining high standards will always be one of our priorities. Thank you so much for your trust and your continued support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise R (Friend of Resident) published on 8 January 2024
Submitted via Postal Card •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you so much for taking the time to do a review in response to the service received. I am so pleased that you were happy with the quality of the care and facilities received from Park House and that you were made to feel welcome and comfortable all time. I am glad to know that your best friend enjoyed and received a maximum comfort in his stay at Park House. Thank you again and I will pass your kind comments to our staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda H (Daughter of Resident) published on 9 November 2023
Submitted via Website •
Report
Reply from Giju Louies, Director at Park House Nursing Home
Thank you, taking the time to send a review. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. I will be sure to pass your kind words on to the rest of the staff team. We are so pleased that your experience has been a positive one. Best wishes and feel free to contact us if you need any assistance in the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michele B (Daughter of Resident) published on 26 October 2023
Submitted via Website •
Report
Reply from Ian Normington, Director at Park House Nursing Home
Thank you for the positive comments regarding the care your mum has received at Park House over the last 14 months. Good care is often linked to care staff putting the training they receive into action, which is satisfying to know from staff, managers and owners who all have a clearly defined role in delivering to their residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane A (Niece of Resident) published on 16 September 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard S (Husband of Resident) published on 7 September 2023
Submitted via Postal Card •
Report
Reply from Ian Normington, Director at Park House Nursing Home
Thank you for your comments relating to your experience of the care provided at Park House. In spite of challenges along the way, it is most satisfying when the hard work of all involved in providing that care is reflected in such a positive way.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah W (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card •
Report
Reply from Ian Normington, Director at Park House Nursing Home
Thank you for your comments relating to the home generally, but also for the deserved care provided by the staff team who try to apply both respect and dignity in all circumstances.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.788) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.788 for Park House Nursing Home is calculated as follows: ( (229 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 278 Ratings = 4.788
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park House Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet