Park House Nursing Home

Park Lane, Queensbury, Bradford BD13 1QJ
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9.8 44 Reviews
  • Park House Nursing Home, Bradford
Park House Nursing Home in Bradford offers dementia care and nursing care.

Set in a striking Grade II listed building in its own grounds with woodlands, the home has a homely and warm atmosphere.

Nurses are employed at the care home 24 hours a day and provide
around the clock care.

Staff offer care that is tailored to the individual and their needs.

Residents can relax and socialise in the lounge which has a piano. A variety of entertainers and pianists visit the care home so residents can enjoy a whole range of music.

Care Provided by Park House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • LouiesA Ltd
  • Person in charge
  • Giju Louies (Manager)
  • Admission Criteria
    • Private/NHS
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Park House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • The difference between the 2 rates generally speaking are for shared or single rooms. All rooms whether single or shared are furnished & decorated to a high standard and most single rooms benefit from an en-suite. Quality care is provided regardless of room type and all types are suitable for both ladies & gentlemen.


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • An open door policy exists at the home to enable relatives and visitors to call at times of own choosing, however if it is of necessary importance to call at a specific time, this should be agreed and confirmed with the Care Manager.


  • Parking
  • Good parking is available in the grounds for up to 12 vehicles in approved spaces with external recorded CCTV for reassurance to visitors whilst parked.


Park House Nursing Home Reviews (44)

Total of 44, showing 1-20
9.8

Park House Nursing Home has a Review Score of 9.8 (9.788) out of 10, based on 24 reviews in the last 2 years. Over all time Park House Nursing Home has 44 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for and always seems content when I visit. As well as other activities there is a chair based keep fit class on a Thursday and along with other residents he enjoys this. The staff at the home are brilliant and always friendly to residents and visitors. The laundry staff do
an amazing job and non of his clothes have gone missing. Applause to the cooks as well the food is freshly prepared and looks very appetising. All in all I would highly recommend the home is always clean thank you cleaners and the gardens are lovely especially in the summer.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for the thoughtful and kind words. We are truly grateful for your feedback and delighted to hear that your husband is well cared for and content during your visits. It's wonderful to know that he enjoys the chair-based keep fit class and other activities we offer.We are especially pleased to hear that you find our staff, laundry team, and kitchen staff to be exceptional. We take great pride in providing a warm and welcoming environment for both residents and visitors. Your recognition of the hard work our cleaners and gardening team put into maintaining a clean, comfortable, and beautiful space means a great deal to us.I will be sure to pass along your satisfying comments to my team-they will be thrilled to know their efforts have made such a positive impact.Your recommendation and trust in our care are deeply appreciated. We remain committed to providing the highest level of care and service, it is truly a pleasure to have your husband as part of our community.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Park House at the end of October 2024. Initially we were concerned how she would adapt to life in a Nursing home but staff were so friendly and welcoming that Mum soon settled in. She is well looked after and her individual medical needs are being catered for. When visiting Mum staff
are always friendly and welcoming and usually give us an update on how she is doing. Park House is a safe and secure environment in a peaceful location.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for sharing your thoughtful feedback. We're delighted to hear that your mum has settled in well since joining us at Park House. We understand the initial concerns about moving to a nursing home, and we're so pleased that our friendly and welcoming staff helped make her transition a smooth one.It's wonderful to know that her specific care needs are being met and that you feel supported during your visits, with regular updates on her well-being. We strive to maintain a safe, secure, and peaceful environment for all our residents, and it's great to hear that you find this to be the case.Your kind words mean a lot to us, and I will be sure to pass them along to the team. We're committed to providing the best care possible, and it's truly a privilege to have your mum with us.


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Overall Experience  Overall Experience 5.0 out of 5

Set in lovely woodland grounds with safe secure environment. A good range of services and facilities. The staff are very approachable, respectful and have great empathy with those in their care. The communication between the home and ourselves is very good and keeps us informed.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for your kind review! We're thrilled to hear that you're pleased with the woodland surroundings, as well as the services and facilities we offer. Our staff's approachability, respect, and empathy are truly at the heart of what we do, and we've educated our team to maintain an open culture, person centred care, ensuring clear communication and a supportive environment for all. We also appreciate your recognition of our staff's communication efforts. Keeping families informed is incredibly important to us. Thank you again for your thoughtful feedback, and we look forward to continuing to provide the best care for your loved one.


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Overall Experience  Overall Experience 5.0 out of 5

My husband lived at Park House Nursing Home for 10 years following a massive stroke. He was well looked after for this whole time getting all the care and attention he needed. He was for most of this time totally reliant on the staff for all his needs, which were all met perfectly. I visited twice a
day until the Covid pandemic and knew he was getting well looked after during my absence. The whole team cared about him and the rest of the residents so much. I was always made welcome by everyone especially in the latter years, I class most of the staff as friends and keep in constant touch with some of them. I would recommend Park House to anyone wanting a homely, caring environment for their loved ones.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for your kind words. We're truly grateful for the trust you placed in us over the years, and we're so happy to hear that you felt your husband was well looked after. It means the world to us that you consider our team not only as caregivers but also as friends. Your positive feedback about the care and attention your husband received, and the homely environment we strive to create, is deeply appreciated. Especially knowing you could trust us during such a challenging time, it was a privilege to support both of you, and we are glad to have been a part of your journey. If you ever need anything in the future, don't hesitate to reach out. Thank you once again for recommending Park House so highly!


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Overall Experience  Overall Experience 5.0 out of 5

The staff and quality of care provided to my elderly aunt with dementia is excellent. I would recommend the home without hesitation. She is treated with care and compassion. Communication is good, I am kept fully informed at all times.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you for your generous compliments and for recognizing our team's dedication and hard work in providing person-centered care at Park House Nursing Home. We carefully select all of our staff for their caring abilities and compassionate understanding. Each person we support and care for is a unique individual, enriching our lives and enhancing our knowledge of how we can continuously develop the care we provide. Your aunt is an inherently warm person with an impressionable personality, and it brings our team great joy to interact with and comfort her at Park House. Many thanks for taking the time to write such a thoughtful comment.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was struggling at home due to dementia and declining health. I was recommended Park House by a friend who worked in health and heard it had good reviews. After a visit dad was transferred and after a rocky start settled in.
The staff are very caring and supportive of my dad's needs as he has
fluctuating intellectual ability and is often confused. He receives personal centred care, meals are nutritious with a choice to eat in the dining room or his own room. He always looks cared for and clean and enjoys the entertainment provided in the conservatory. I feel reassured my dad is in Park House as I know he is fed, cared for and safe.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much Andrea for your positive review! We truly value your feedback and assure you that the well-being and providing maximum comfort of our residents are always at the heart of everything we do and it reflects in your kindly given review for the Park House Nursing Home. We remain committed to striving for excellence and providing the best care. We are utterly grateful for your thoughtful feedback and it gives a high degree of job satisfaction for all our carers at Park House. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Park House is a fabulous care home. They provide an excellent care service and have great communications with relatives, providing regular updates on status and wellness of residents. The home itself is clean, comfortable and welcoming. The staff at Park House are a vey dedicated team and provide great
round the clock care for their residents.
Unable to provide feedback on food as dad is on a PEG feed.

Reply from Giju Louies, Director at Park House Nursing Home

Dear Chris, thank you for your kind review. We are honoured that you chose Park House Nursing Home for your Dad's care and we're thrilled our staff and facilities met your expectations. At Park House, we prioritise dignity and compassion in every interaction. Our care team is well-trained and dedicated to treating residents with respect, ensuring they feel valued and cherished. Our staff develop a professional relationship with our all residents through thoughtful gestures, active listening and genuine companionship are what set us apart. We're delighted you appreciated our welcoming environment and the beautiful views of the communication with relatives by our staff. We're grateful for your trust in our team at Park House. We look forward to continuing to provide the highest standard of care to your loved one. Thank you again for your valuable time and comments.


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Overall Experience  Overall Experience 5.0 out of 5

Really nice, friendly care home, all the staff are lovely. I would highly recommend to anyone.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for your kind words. It's truly heartening to hear that your loved one is receiving the care and attention she deserves and that our team's dedication is making a meaningful difference. We strive to create an environment where warmth, respect and compassion are at the core of everything we do. Our staff take immense pride in providing the highest standards of care and your feedback validates their efforts. Thank you once again for your thoughtful review and for choosing Park House Nursing Home for your loved one.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Park House Nursing Home for three years since her health deteriorated. She is happy and settled there and is well looked after and loved. She needs a higher level of nursing care and her personal needs are met with dignity, care and sensitivity.
Mum has vascular dementia and is unable
to get out of bed. The staff tend to all of her needs, including feeding her and assisting her to drink, all the time maintaining her dignity and chatting to her about things from her past to engage her where possible. Mum has favourite staff members who can raise a smile and the occasional word which means so much. The GP practice who look after the residents is really responsive to Mum's needs.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you for taking the time to submit a review on Park House Nursing Home and for your kind words about the care that your mother is receiving since the admission to Park House Nursing Home. We pride ourselves in the fact that we embrace a person-centered approach to care, and everyone is looked after as an individual at Park House. Our staff and GP will be delighted with your thoughts and recognition of how well we are doing to support your Mum. Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

Very helpful with my mum's care! Mum liked it there. The staff were very friendly with my mum and great with my dad who went to see her every day. The food was very good and they were more than willing to give her anything she wanted.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you for the review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will discuss your feedback and appreciation with my team.


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Overall Experience  Overall Experience 5.0 out of 5

Following a week's respite Mum didn't want to leave and was happy to stay a bit longer which became permanent! The staff were very accommodating making her feel welcome and comfortable. The language barrier wasn't an issue as we feared, her English improved as she grew confident.
The premises were
clean and never had an odour as you experience elsewhere. The premises itself is an old building but generally well maintained, the old lift had started to play up lately but the staff ensured the residents were well cared for and very regularly checked upon. It was pleasing to see Mum taking part in the activities arranged by the care team. Flexibility for the family to visit anytime was never a problem and also to take mum out for the day. From the laundry service to the catering, all was good. Access to medical support and nurses was super. The grounds & gardens are all well-maintained and very pleasant. Great place for Mum to spend her last days in total happiness. Will always be thankful

Reply from Giju Louies, Director at Park House Nursing Home

Thank you for your thoughtful review of your experiences at Park House. We are thrilled to hear that your mother received exceptional & compassionate care from our team. It is heartwarming to know that the family atmosphere and kindness of our staff made such a positive impact. We are dedicated to providing maximum comfort and treating them as family. It is gratifying to learn that our team took the time to understand your mother's unique needs and preferences & the nursing staff effectively monitored her health conditions. Most importantly, we are pleased to know that your mother felt genuinely cared for & supported throughout her time with us. Your feedback highlights the dedication of our caregivers & we take great pride in fostering an environment centered on compassion & individualized care. We hope the memories of your mother's peaceful passing bring you comfort & solace. Your experience is invaluable & I join you in expressing heartfelt appreciation to the team at Park House.


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Overall Experience  Overall Experience 5.0 out of 5

My experience of Park House was faultless, all staff were amazing. They were very welcoming when my family visited. The home was very clean and always very fresh smelling. They were very caring, informative, and compassionate, and reacted very quickly to any changes in my dad. Care staff were second
to none, and do at times have difficult jobs to do but do it professionally. The food was very good and always a selection. Thank you very much for all you did, I would highly recommend Park House. Thanks again.

Reply from Giju Louies, Director at Park House Nursing Home

At Park House Nursing Home, we strive to deliver care to the highest of standards for our residents and will always go above and beyond to ensure a comforting homely environment. Absolutely pleasure for the opportunity to care for your loved one and thank you for your very kind words.


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Overall Experience  Overall Experience 5.0 out of 5

We selected Park House for Mum, on the recommendation of a friend whose father had been a recent resident. We very quickly realised what a good decision that had been. Mum received the very best care from all at the home, the staff treated her with love, respect and compassion and she thrived in the
homely environment, particularly in the conservatory lounge area. The nursing care was exemplary and the personal support she received in her room, was carried out in an efficient and professional manner, with the utmost care and consideration. The home-cooked food was top quality and nutritious and the meals adapted to Mum's changing requirements. We have only good memories of Mum's time at Park House, something for which the family will be forever grateful. Thank you again.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for the lovely review. We value your feedback as others can benefit from it immensely when researching a suitable placement for their loved one. Your words mean more than we realised and also a great reward of recognition for our staff's hard work.


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Overall Experience  Overall Experience 4.0 out of 5

Resident always appears well-dressed, clean and tidy. Due to the patient's dementia, it is difficult to know when she is talking or tied or living in the past or is just confused.
I have always found the staff polite and helpful.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you for your heartfelt words. It indicates that you have recognized the dedication and hard work of our staff to deliver quality and satisfying care for your best friend at Park House Nursing Home. Aiming towards, achieving and maintaining high standards will always be one of our priorities. Thank you so much for your trust and your continued support.


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Overall Experience  Overall Experience 5.0 out of 5

I knew that Park House were fabulous as my friend's father-in-law had received palliative care there. However, the staff far exceeded my expectations.
It was lovely to be able to prepare the room in advance of my friend's arrival (including a 6ft Christmas tree) so that he had familiar things around
him.
It was also fabulous to be able to visit whenever I wanted. As a result I popped in twice a day on the way home from work.
My friend spent his last days feeling loved and cared for and was allowed to die on his own terms and with dignity. For that I will be forever grateful.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you so much for taking the time to do a review in response to the service received. I am so pleased that you were happy with the quality of the care and facilities received from Park House and that you were made to feel welcome and comfortable all time. I am glad to know that your best friend enjoyed and received a maximum comfort in his stay at Park House. Thank you again and I will pass your kind comments to our staff.


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Overall Experience  Overall Experience 5.0 out of 5

Park House in Queensbury is a small Nursing home with a personal touch, which is why I choose to send my mum there for respite.
The management is extremely approachable, helpful and understanding. The staff are professional and friendly taking care of my mum's needs all the time.

Reply from Giju Louies, Director at Park House Nursing Home

Thank you, taking the time to send a review. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. I will be sure to pass your kind words on to the rest of the staff team. We are so pleased that your experience has been a positive one. Best wishes and feel free to contact us if you need any assistance in the future.


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Overall Experience  Overall Experience 5.0 out of 5

Mum, has lived at Park House for 1 year and 2 months.
The warmth, friendliness, caring nature and obvious teamwork, were evident on day 1.
The setting is idyllic, yes a little tired decor-wise, but glitz and glam are not our priority.
Mum has Hydrocephalus and severe Cerebral Atrophy. She understands,
otherwise is totally dependent.
Care staff love her, it is clear in the way they speak with her. All personal care is handled individually and with dignity.
Life is managed well, clothes labelled, Mum always well presented, clean and tidy. Hairdresser, Podiatrist, Optician, GP visit and very supportive.
Art, craft, and exercise weekly.
Nursing care is exemplary.
Food is fresh daily, for all individual needs. Park House has been going through a transition. However, the old and new owners have been patient, listened and supportive, throughout the home transition and Mum's coinciding and changing health needs.
We have also had an ongoing legal situation.
We receive care, sensitivity and kindness in all matters.
Thank you.

Reply from Ian Normington, Director at Park House Nursing Home

Thank you for the positive comments regarding the care your mum has received at Park House over the last 14 months. Good care is often linked to care staff putting the training they receive into action, which is satisfying to know from staff, managers and owners who all have a clearly defined role in delivering to their residents.


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Overall Experience  Overall Experience 5.0 out of 5

My auntie has been very well cared for over the three years she has resided at Park House. She has deteriorated lately in her health and changes to her care have been dealt with sensitively. She continues to be made as comfortable as possible. I have never had any issue.

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Overall Experience  Overall Experience 5.0 out of 5

I have looked after my wife at home for the past 7 years but following a significant deterioration, my wife was admitted to Park House Nursing Home in February 2023.
Obviously, this was a very worrying time for us but from the outset, the nursing care has been excellent, involving GPs and other specialists
as needed, while this is paramount so is the personal and mental care where all the staff take a personal interest in her life and family. They really go 'that' extra mile. As a team they all work very well together, led by the owners who are hands-on encouraging and motivating. It really does feel like home-you can't put a price on that.

Reply from Ian Normington, Director at Park House Nursing Home

Thank you for your comments relating to your experience of the care provided at Park House. In spite of challenges along the way, it is most satisfying when the hard work of all involved in providing that care is reflected in such a positive way.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment I stepped into Park House I have always found it to be a very welcoming home by all staff. The home may be a little dated but exceptionally clean, warm and safe environment for their residents. My mum has been in Park House now for 2 years, she suffers from Huntingdon disease and I feel
her needs are met with the utmost respect, care and kindness. Any worries or problems have been answered and dealt with correctly and immediately. I find that Mum is always very clean and tidy, her hair done and matching clothes. This is very important as in other homes she has been dirty and other people's clothes on.

Reply from Ian Normington, Director at Park House Nursing Home

Thank you for your comments relating to the home generally, but also for the deserved care provided by the staff team who try to apply both respect and dignity in all circumstances.


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Current Review Score: 9.8 (9.788)

Overview of Review Score

The Review Score of 9.8 (9.788) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.788 for Park House Nursing Home is calculated as follows: ( (229 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 278 Ratings = 4.788

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park House Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Park House Nursing Home

What types of Care is Park House Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Park House Nursing Home have?

There are 15 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Park House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House Nursing Home to the centre of Bradford?

3.9 mile(s) as the crow flies, distance by road may be significantly further.