The difference between the 2 rates generally speaking are for shared or single rooms. All rooms whether single or shared are furnished & decorated to a high standard and most single rooms benefit from an en-suite. Quality care is provided regardless of room type and all types are suitable for both ladies & gentlemen.
An open door policy exists at the home to enable relatives and visitors to call at times of own choosing, however if it is of necessary importance to call at a specific time, this should be agreed and confirmed with the Care Manager.
Good parking is available in the grounds for up to 12 vehicles in approved spaces with external recorded CCTV for reassurance to visitors whilst parked.
Park House Nursing Home has a Review Score of 9.8 (9.788) out of 10, based on 24 reviews in the last 2 years. Over all time Park House Nursing Home has 44 reviews.
Review from Geoffrey F (Son of Resident) published on 18 July 2017
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Review from Teresa E (Daughter of Resident) published on 31 March 2017
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Review from Craig J (Son of Resident) published on 17 March 2017
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Cleanliness
Treated with Dignity
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Review from Raymond N (Husband of Resident) published on 2 March 2017
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The Review Score of 9.8 (9.788) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.788 for Park House Nursing Home is calculated as follows: ( (229 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 278 Ratings = 4.788
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park House Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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